Pixlr Opiniões 

176
TrustScore: 2 em 5

2,0

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Service completely trashed on July 1st. Removed mature content allowance and imposed content restrictions that make zero sense. Chat GPT and Nano-Banana already have fairly strict prohibitions but at... Ver mais

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Classificada 2 em 5 estrelas

This clown website isn't worth much. After YouTube flagged WWII tank videos as child rape and refuses to reverse its decision (450,000 people falsely accused of pedophilia in one year), now this... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Extremely bad and borderline dark pattern practices. Canceled sub right away yet got charged a full YEARLY fee without any "payment due notice". Immediately contacting support only to be told that it'... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ich wollte die Software testen und wollte einen Geischtstausch machen. Doch bei einem absolut harmlosen Foto (eine Dame in einem Rock auf halber Oberschenkelhöhe) hat man mir sofort ei... Ver mais

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Informações sobre a empresa

  1. Electrónica e tecnologia

Escrito pela empresa

Pixlr is a free online photo editor. Edit, adjust and filter your images. No registration jump right in!


Informações de contacto

2,0

Mau

TrustScore: 2 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,0

Todas as opiniões

(176)

66 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Disappointing

Disappointing! Too many poorly executed, distorted, or misunderstood AI creations. And even with adult content allowed, there is still censorship.

25 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Scam! Auto renew and never signed up

Edit 1. Now in a back and forth email trying to justify a refund for a service I have NEVER used. No subscription and charged, no reminder just money out of my account. They have emailed and said the reminder was on the invoice itself. So yes, I got a reminder on the invoice after I had been charged hahahaha. Now im waiting to be forwarded onto a supervisor.

Edit 2. Supervisor has emailed and said they can do a refund. Will take a few business days to go through. Common sense prevails! Thanks you

23 de junho de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi Lauren, we apologise for the inconvenience. Our team has responded to your email accordingly and to resolve for you as soon as we can. Thank you.

Classificada 5 em 5 estrelas

Excellent product

Excellent product; i use it to edit photos for our website, qspray.com. I had a tech support question and they got back to immediately with a solution. EXCELLENT SUPPORT! Thanks

17 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible

Horrible, waste of tokens because the AI is just dumb, paid for nothing

12 de junho de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr.
If you encounter any issue with the AI, kindly email to info@pixlr.com and the team can assist you further.

Classificada 5 em 5 estrelas

Great tool for both beginners and professionals

I have been using Pixlr for 6 years now and I am very satisfied with it. The software is clear, intuitive, and easy to use, without unnecessary clutter or overly complex features. It is an excellent tool both for beginners and for professionals who want to get things done quickly and efficiently.

I especially appreciate how fast and straightforward it is to work with. In addition, the support team has always been very responsive, friendly, and helpful, with quick and warm replies.

Thank you to the Pixlr team for a great product and consistent experience over the years.

5 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

BUYER BEWARE!!!

They will take your money and then simply deny you any refund no matter how small it is.

They are a company first, customer second kind of buisness.

4 de junho de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr.
If the purchase was a genuine mistake, you may contact our team over at info@pixlr.com and they may conduct further review with the management to get approval on a refund.

Classificada 1 em 5 estrelas

ugh.

Before I start this, I wanna preface one thing. I have been a customer of pixlr for about 5 years. I have witness firsthand the downfall of this company. And I know that they are willfully ignorant to the fact that they're killing their company with their recent "updates".

With that being said,
use photopea. This is trash. This is what happens when a company sells their soul for AI. Do these people realize that nobody likes their weird AI push?

I know nobody at pixlr will read this and a bot will respond to this with a "hi" and an "email us," but in the small chance someone at pixlr sees this and the even smaller chance they stop being so greed-blinded and listen to what's being said, here's what i'll say.

You ruined your company with AI. You ruined your company with a paywall. Please, for the love of god, just get rid of your subscriptions and the AI and the daily limits. Just let us donate to you. Not only would your customers be happier, but you'd have better ratings than a 1-star rating.

2 de junho de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi Zack, firstly, we apologise for the inconvenience.

Pixlr is still here to support users with powerful editing features and tools that help enhance their projects and creative work. With today’s AI advancements and our additional AI tools, users can save time, improve productivity, simplify complex tasks, create content faster, reduce repetitive work, communicate more clearly, learn more easily, lower production costs, and build confidence with technology.

Overall, AI helps people work smarter, create faster, and manage everyday creative tasks more efficiently.

Thank you for your kind understanding.

Regards,
Pixlr

Classificada 5 em 5 estrelas

Pixlr Background Remover - Resolved

I subscriber of Pixlr and after their latest update, I could not locate their Background Remover. After emailing Customer Support, I was informed that it was removed because it wasn't a popular feature for users.

I did a search on Amazon AI and it stated there is an area where you can remove backgrounds. I tried it but when It didn't work. The new updated webpages are in some ways are complicated and difficult to figure out.

However, I decided to email customer service again and got a response telling me that the Pixlr Background Remover is back but no instructions on how to locate that link. So I responded for instructions.

I received the instructions and finally found the Background Remover link.
The person how helped me find that link was very attentive an polite, and gave me "step by step" instructions included a ScreenShot to resolve my issues. (Thank You)

Some of the previous email responses from Pixlar Support gave their names, and the last person did not leave a name. I also understand that some of the Support could be done by AI too.

I just want everyone to know that the Pixlr Customer Support Team is Fantastic!!!! They always respond and get back to you.

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Batch Background Removal Was Restored Quickly After Feedback

Hello,

I wanted to leave some honest feedback after the recent support experience.

One of the reasons I originally subscribed to Pixlr was the fast and efficient batch background removal workflow. When the feature disappeared, it had a significant impact on my daily professional work and productivity.

What I really appreciated, however, was how quickly your team listened to the feedback and restored the feature. That level of responsiveness is unfortunately rare today, especially for professional users who rely on these tools daily.

I think maintaining efficient workflow-oriented features is extremely important, particularly for users working with large amounts of images and content production.

Thank you again for the support and for taking the feedback seriously.

Best regards,
Gad

26 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Irritating updates and AI features

I'm honestly quite annoyed and unimpressed with whatever new updates were done to this application - Foremost, there's a small AI clickable icon invading your editor that when double clicked prompts AI abilities. Secondly, I've been personally having issues with the interface, when going to change brush sizes, hardness, etc.., the sliders aren't moveable, or even clickable, its completely unusable. And another issue is the colour selector in the bottom left, the draggable circle to select colours isn't even in-line with the mouse, I have to drag and click about half-way up my screen away from the selector to even pick a colour I want. I'm afraid to say until these poor changes are either reverted or fixed, I will not be using this app anymore or suggesting it.

I don't want invasive AI features, nor do I want a buggy application that updates without warning.

26 de maio de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, please email your concern to us at info@pixlr.com and our respective team will asisst accordingly. Thank you.

Classificada 5 em 5 estrelas

Signed up photo issue corrected for this because my wife is…

Signed up for this because my wife is bed ridden and uses several apps to make photos and videos. She had a minor issue with blurred photos appearing after trying to fix them. I contacted Pixlr to inform them and they responded right away and after a couple of days the issue was corrected and they even replaced some credits. VERY PROFESSIONAL!

19 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This site is an absolute scam

This site is an absolute scam. They take your money and nothing actually works.

16 de maio de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,
Thank you for reaching out to Pixlr.
We are sorry to hear that there are functions that are not working for you.
Kindly email to info@pixlr.com regarding the error and we would be happy to assist you.

Classificada 2 em 5 estrelas

This clown website isn't worth much.

This clown website isn't worth much.

After YouTube flagged WWII tank videos as child rape and refuses to reverse its decision (450,000 people falsely accused of pedophilia in one year), now this idiotic site is flagging just about anything and everything as pornography. I think all they can do is a solid color image.

The web is running out of space; we'd have to dig out the garbage to have real websites.

16 de maio de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,
Thank you for reaching out to Pixlr.
As we have strict regulations with education sector, we mainly provide content that are SFW.
If you found a generation to be incorrectly labeled, please email to info@pixlr.com and the tean can assis further.

Classificada 1 em 5 estrelas

This used to be my favourite Android…

This used to be my favourite Android imaging app everywhere.

Now, everything is behind a paywall. The greed! What jokers room over the running of the company? It's absolutely putrid now. Three saves a day on the free plan? You must be JOKING. Even Count Dracula isn't that bloodthirsty!

Update:- Read the room. Noone likes these updates. Your trustpilot score is abysmal. All of these changes are down to dreadful AI features noone asked for and Managerial Greed.

3 de maio de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Thank you for being a fan of our app.
To ensure we can continue to support and maintain the Pixlr brand and provide high-quality updates for our applications, we have introduced a daily limit of three saves for our free users.

We would love to have you back as a regular user, and you may want to consider our Pixlr Plus plan. At only $2.49 per month, this subscription allows you to support our development while gaining unlimited saving attempts, full web app access, and an ad-free experience.

We hope this helps clarify the reasons behind these changes. Thank you.

Pixlr Team.

Classificada 1 em 5 estrelas

WHY CAN'T WE HAVE IT FOR FREE

WHY CAN'T FREE HAVE IT FOR FREE

29 de abril de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr.
Our Pixlr editors are free to use and provide 3 daily saves. We also provide discounts for the subscription based on the usage case. Do reach out to info@pixlr.com for more information on our available discount.

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