Pixlr Opiniões 

176
TrustScore: 2 em 5

2,0

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Service completely trashed on July 1st. Removed mature content allowance and imposed content restrictions that make zero sense. Chat GPT and Nano-Banana already have fairly strict prohibitions but at... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

This clown website isn't worth much. After YouTube flagged WWII tank videos as child rape and refuses to reverse its decision (450,000 people falsely accused of pedophilia in one year), now this... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Extremely bad and borderline dark pattern practices. Canceled sub right away yet got charged a full YEARLY fee without any "payment due notice". Immediately contacting support only to be told that it'... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ich wollte die Software testen und wollte einen Geischtstausch machen. Doch bei einem absolut harmlosen Foto (eine Dame in einem Rock auf halber Oberschenkelhöhe) hat man mir sofort ei... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Electrónica e tecnologia

Escrito pela empresa

Pixlr is a free online photo editor. Edit, adjust and filter your images. No registration jump right in!


Informações de contacto

2,0

Mau

TrustScore: 2 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,0

Todas as opiniões

(176)

66 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Scam

Scam! Started charging a prescription without permission!

23 de abril de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,

We would like to look into this immediately and resolve it for you. Please reach out to us at info@pixlr.com with your account details, and we will do our best to sort this out as quickly as possible.

Thank you.

Pixlr Team.

Classificada 1 em 5 estrelas

Scam

They give you a 7-day free trial subscription. But when you cancel the subscription, you’re not actually canceling it. Instead, you’re switched to a paid subscription and start getting charged. To me, that feels like a scam.

22 de abril de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,

You can cancel your trial at any time through your account settings to avoid future charges.

However, if you encountered any technical issues or if the process was unclear, please contact us directly at info@pixlr.com.

We would be happy to assist you with the cancellation and issue a full refund for any unintended charges.

Thank you.

Pixlr Team

Classificada 1 em 5 estrelas

No notice that saves are limited to 3 a day

About 3 years ago, the limit of 3 saves a day started, so I signed up for a light user pay tier of 75¢ a month. Unlimited saves, still with ads, only the horrible "free" fonts. There was no email or notification that the program would become useless unless $2.49 a month was paid. And my several hundred credits disappeared.

14 de abril de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,

Our entry-level tier for an ad-free experience and unlimited downloads is the Plus plan, available at $2.49 per month. Regarding your concerns about your previous subscription and missing credits, we would like to investigate this for you immediately.

Please reach out to us at info@pixlr.com so we can trace your account and verify the status of your subscription and credits. We want to ensure this is resolved for you as quickly as possible.

Thank you.

Pixlr Team.

Classificada 1 em 5 estrelas

If this happens to you, file a complaint with your state AG immediately

Pixlr charged me for an auto-renewal I did not authorize. I requested cancellation and a refund within 24 hours of the charge. They ignored my request for eleven days. When they finally responded, they cited their Terms of Use to refuse the refund and advised me to "continue using the service until the end of the cycle."
That is not a refund policy. That is a company deciding to keep money it was asked to return.
A formal consumer complaint has been filed against Pixlr Pte. Ltd. with the relevant state Attorney General for unauthorized renewal and refusal to refund.
Auto-renewal subscribers in the United States should be aware that a blanket no-refund clause does not override consumer protection law. If this happens to you, file a complaint with your state Attorney General and dispute the charge with your bank. Both processes take less time than waiting for Pixlr support to respond. One star is generous.

10 de abril de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,

Thank you for reaching out to Pixlr.

The first email we received from your end was only today.

We follows a no refund terms but it is subjected to consideration depending on the situation.

If you encounter any error in the charges or incorrect charges, we do escalate such request.

Thank you for your kind understanding.

Classificada 1 em 5 estrelas

Far too much censorship

Far too much censorship. Hamless posts flagged as sensitive etc. I pay for this so get out of my creations.

25 de março de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr.
If you found a generation to be incorrectly blocked, kindly email to info@pixlr.com with more details and the team can investigate further.
Hope to hear from you soon.

Classificada 3 em 5 estrelas

The ads are annoying

The actual photo editor is okay, just the ads are annoying. After 15 seconds of editing, the browser goes into fullscreen and plays an ad.

22 de março de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr.
The ads are there in order for us to maintain and upgrade the mobile application.
To gain an ad free access, you may subscribe to our Pixlr mobile subscription plan.
Thank you for your support and kind understanding.

Classificada 1 em 5 estrelas

The face-changing feature in the free…

The face-changing feature in the free trial was very good, but after the free trial feature was removed, the program became very bad and the only feature was the free trial. I spent almost $80 on a trivial program!

21 de março de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,
Thank you for reaching out to Pixlr and your feedback.
KIndly advise if you encounter an issue after the trial renewed into the standard plan?
If you encountered any error, kindly email to info@pixlr.com from your registrered email address and the team can assist you.

Classificada 1 em 5 estrelas

shitiest website you can even experience.

shitiest website you can even experience, very irritating experience.

18 de março de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,
Thank you for reaching out to Pixlr.
We apologize for any poor experience you may have encountered.
For us to assist you, kindly email to info@pixlr.com with further details and our team will be happy to get back to you.

Classificada 1 em 5 estrelas

Use at your own risk

It is hard to use so I didn't use it after the first day of the free trial. When I went to cancel it after 7 days, they had already charged me and told me I was out of luck. Use at your own risk. I just received a generic reply from Pixlr saying to contact them if I needed assistance. I did contact them and they did not help me.

1 de março de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr. Kindly email us again at info@pixlr.com so our team can investigate on the case for you and taking corrective action. Thank you.

Classificada 1 em 5 estrelas

Absolute garbage.

Absolute garbage.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,

We're here to help and want to ensure you have a positive experience with our tools.

If you're facing any issues or need assistance, please don't hesitate to reach out to us at info@pixlr.com.

We'd be glad to support you and address any concerns.

Thank you.
Pixlr Team.

Classificada 1 em 5 estrelas

Has gone trash since 2025

Total garbage how Pixlr has changed. I subscribed over October for retouching my headshots. And after adding new ones a few months, NOTHING was working. AI tools, background change, nothing. Just a faulty broken server with only info@gmail for a Support contact.
Seriously? I realize many platforms have AI now. But to cheapen on subscribers like this for PAID service is unacceptable.

4 de fevereiro de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,
Thank you for reaching out to Pixlr.
We apologize for the inconvenience that you encountered.
If you encountered any issue with the AI tools, kindly email to info@pixlr.com and the team would assist you the soonest possible.
Thank you for your patience and hope to hear from you soon.

Classificada 1 em 5 estrelas

fix your site

it reset all my work for no reason very upset at this site I would NOT recommend to anyone

22 de janeiro de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, kindly send your concern to us at info@pixlr.com via your registered email so we can check and assist further with you. Thank you.

Classificada 1 em 5 estrelas

Corrupt borderline illegal

Disgusting company, corrupt borderline illegal business practices locking people into subscriptions then denying cancellation.

15 de janeiro de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,
Thank you for reaching out to Pixlr.
You may control the renewal of your subscription plan from your account page under billing and subscription. If you encounter any issue with deactivating the renewal, you may reach out to info@pixlr.com and the team can assist you.

Classificada 5 em 5 estrelas

The overall experience and results are…

The overall experience and results are satisfactory , however i booked a whole year(a few monts ago) and had around 4500 credits still. Now they are suddenly 0 credits. I can still login but no more credits.
I gave you 5 stars instead of 1 cause i know how reviews can affect a business. Please restore my credits?
Salamat

14 de janeiro de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr.
Kindly email to info@pixlr.com from the registered email address for the team to investigate further.
Hope to hear from you soon.

Classificada 1 em 5 estrelas

bad website

bad website, nasty, it wasted my time!

12 de janeiro de 2026
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr.
If you encounter an error or bug, you may email to info@pixlr.com with the screenshot and details for us to investigate and advise further.
Hope to hear from you soon.

Classificada 1 em 5 estrelas

Refused to give a reasonable refund

Refused to give a reasonable refund

I somewhat impulsively signed up for pixlr's plus subscription and quickly found out the Hard Way that the pixlr plus webpages do not support RAW photo uploads even to save a life, never mind being actually able to PROFESSIONALLY edit them.

I dont understand how a web photo service can consider itself to be PROFESSIONAL if it doesn't even support RAW open source DNG, never mind my ORFs, so I cordially requested a refund of my mere 2.24 U$D, which was FLATLY and DISINGENUOUSLY REFUSED by a lame, unhelpful pixlr support email.

I was provided with a stupid fine-print link to their entire Terms of Service, none of which I deem enforceable anyway, due to their SHARP and SHADY presentation of said terms, in my PROFESSIONAL opinion.

david james shaver online

23 de dezembro de 2025
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,
Thank you for reaching out to Pixlr.
We may not support RAW or DNG format.
However, we do support the standard image format such as JPG, PNG and WebP.
You may convert the file to the respective format to utilize them on our Pixlr editor.

Classificada 1 em 5 estrelas

They mentioned 100% free

They mentioned 100% free, but only 3 downloads are free. Scam.

25 de dezembro de 2025
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there,
Thank you for reaching out to Pixlr.
The 3 downloads are daily and will reset on a daily basis.
You may get our plus plan at just $2.49 per month to get unlimited daily saves.
Saving a project as PXZ file won't consume any download quota.

Classificada 1 em 5 estrelas

Acting unlawfully

DMCC act 2024 'it is now a requirement by law to send a timely reminder ahead of auto renewal dates.'
Pixlr have acted illegally and have taken £68.23 from my account without prior warning. Not only this but also did not warn me of a price increase either. I am awaiting an email responce and a refund!!

*update* they refuse to refund and have totally ignored the DMCC Act 2024. Nice consumer care!!

*update

After writing this I was offered a 11month partial refund , it really should have been 12 months but for arguments sake I let them have it. Good to get it sorted in the long run.

5 de dezembro de 2025
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr.
At Pixlr, the team follows the terms provided the best we can. If the purchase is incorrect, you may feedback to the team for further escalation.
Thank you for your kind understanding.

Classificada 1 em 5 estrelas

Not worth the money

I found this as a first website listed on google, what a terrible experience this was, even after buying the so called "PRO" license the AI editor and the AI generator were utterly bad, never using this again, reviews only corrected me

1 de dezembro de 2025
Opinião espontânea
logótipo da Pixlr

Resposta da Pixlr

Hi there, thank you for reaching out to Pixlr.
If you encounter difficulty with using the editor and generator, feel free to email to info@pixlr.com and the team can advise further.

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