Ordered a quality used watch. The watch was/is immaculate as listed. The transaction was seamless and Steve has excellent communication with his clients. This was a very easy transaction for an ite... Ver mais
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Leia as opiniões dos outros
Had an oval diamond ring made. The whole process from start to finish was first class. Elliot and the team worked with us, helped and advised and more importantly absolutely understood the look and st... Ver mais
Have been purchasing wonderful pieces from Pomerance for years. This time, Stephen was brilliant at sourcing the beautiful ring we needed in less than a few hours. A trusted jeweller, would always bu... Ver mais
Thank you Stephen! My wife had been searching for a particular Lady Datejust on the major sites, and Pomerance had the perfect one. Yes, we were faced with the tariff to ship to the US, but the outsta... Ver mais
Informações sobre a empresa
- Ourivesaria
- também em
- Joalheiro
- Relojoaria
Escrito pela empresa
Luxury watch and jewellery retailer, specialising in pre-owned prestige watches and handmade jewellery
Informações de contacto
37th Floor, E14 5AA, London, Reino Unido
- 020 7712 1741
- contact@pomeranceboutique.co.uk
- www.pomeranceboutique.co.uk
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Rolex Deepsea from Pomerance Boutique
Bought a Rolex Deepsea from Pomerance Boutique (and visited their premises in Canary Wharf). Lovely watch and a very straightforward and pleasant experience dealing with Stephen and Elliot.
Customer Service At Its Best
I purchased a Rolex from Elliot many years ago and remembered the excellent service I was afforded, I was therefore delighted when I found the watch I had been searching for on the Pomerance Boutique website. A couple of emails and a Part Exchange was agreed which was completed by post due to the distance involved. Completing a high value transaction in this manner can be quite daunting but the whole process was very slick.
When Elliot received the watch I was part exchanging, he realised the leather strap on the watch I was purchasing would be too small for my wrists and duly went into London to purchase a larger strap from Rolex and fitted it prior to sending it to me. It's that kind of honesty and service that I find quite rare these days.
As read in other reviews, Elliot most certainly goes the extra mile. You are certainly in safe hands with Pomerance Boutique. Thanks Elliot.
Just bought my first Rolex from Elliot…
Just bought my first Rolex from Elliot at POMERANCE BOUTIQUE, via CHRONO24, and what a great experience it was. Elliot was very helpful and very quick to answer my questions. The watch was received two days later, perfectly wrapped and in perfect condition.
A professional dealer you can trust and one I will deal with again. Highly recommended. Many thanks
Faultless start to finish!
I had the pleasure of dealing with Elliot from Pomerance Boutique who was on hand to answer my questions with great professionalism even out of hours. Excellent communication and made the process simple. Very happy!
Perfect
Great service, really attentive, super easy to deal with, watch was perfect and price was very competitive.
In short- perfect seller I’ll be back for my next purchase.
Thank you!
It was great dealing with Steve at…
It was great dealing with Steve at Pomerance Boutique. They have a lovely office in Canary Wharf. Would definitely go back to these guys for my next watch.
Well done Stephen
Well done Stephen. 10/10 on building a relationship with a client. Critical, yet something many people don’t get right.
WOW, what a great find!
I cannot recommend any higher than 5*, but if I could I would. There was nothing about my experience that I could fault. Friendly knowledgeable staff (Stephen and Elliot), offering a very personalised and responsive service. My expectations were met totally, plus more. No need to go any further than Pomerance Boutique now I have found them.
Grate service & communication
Grate service & communication, highly recommended.
Pleasure doing business with this company.
Thank you
Great watch at a great price!
The watch was exactly what they were advertising, extremely knowledgeable & helpful too. Stephen made the transaction very easy & I bought with confidence. I will definitely be a returning customer!
Really good customer experience with…
Really good customer experience with Steve at Pomerance. Couldn’t have been more helpful and professional. Also really experienced, knowledgable, quick to deal with queries and a pleasure to deal with all round.
Superb service as always
Superb service as always, especially when hunting down those hard to get pieces that they can get in a matter of days where other high end showrooms struggle to locate in a year
Great service, definitely recommend
Elliott offered a really great service. When we initially spoke he was honest and straight forward and then subsequently delivered on exactly what he said he would. 100% would use him again and recommend him. Thanks Elliott for the service.
First class service watch as described…
First class service watch as described thank you
Pomerance Boutique was friendly and…
Pomerance Boutique was friendly and accommodati.
Was very helpful from start to finish.
Product are as described. It was in immaculate condition.
I will 💯 recommend them.
I had an exceptional experience…
I had an exceptional experience purchasing a Rolex Sea Dweller from Pomerance. Their knowledge, impeccable watch quality, and overall service exceeded my expectations.
From the moment I entered their boutique, Stephen (the boutique manager) demonstrated a deep understanding of the Rolex Sea Dweller, providing valuable insights into its history, technical specifications, and significance within the brand's lineup.
The purchasing process was a pleasure. The watch I purchased was in pristine condition, meticulously inspected to ensure its quality. Pomerance's attention to detail was evident, as they presented the timepiece in its original packaging, adding to the overall experience.
I appreciate Pomerance's commitment to authenticity. They provided me with all the necessary documentation and certifications, assuring me of the watch's genuine origin.
In conclusion, I highly recommend Pomerance for anyone looking to purchase a Rolex or any luxury timepiece. Their knowledgeable staff, impeccable watch quality, and outstanding customer service create an exceptional buying experience. Pomerance has earned my trust and appreciation, leaving me completely satisfied with my purchase.
Brilliant service from Pomerance…
Brilliant service from Pomerance Boutique! Made an enquiry on a bank holiday, regardless of this Elliot responded quickly and was very helpful with any questions I had. Worth the travel to be greeted by Steve who again gave us a fantastic service. Couldn't fault from start to finish! Thank you.
Excellent service
Excellent service provided and found them to be cery friendly & helpful. Will definitely use them again
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