Retourzending was 2x 25,00 euro. En toen bleek retourlabel niet te kloppen en ontving ik beide zendingen met kleding terug—-> DUS heb ik ook geen GELD retour ontvangen. Echt belabberde service.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Immer beste Qualität mit Langlebigkeit und tollem Design - die Besonderheit sieht man den Stücken an und wir werden immer wieder darauf angesprochen, was unsere Tochter Hübsches trägt. Die Marke ist l... Ver mais
A empresa respondeu
Hatte das erste Mal Probleme mit der Zustellung meiner Bestellung. Das Paket ist untergegangen. Habe den Kundenservice kontaktiert. Leider nur auf englisch. Da meine englischkenntnisse zu wünschen übr... Ver mais
A empresa respondeu
Die Lieferung erfolgte zuverlässig und gut geschützt. Verpackung wirkt hochwertig und stilvoll Fällt größengerecht aus. Sitzt perfekt , bequem. Elastizität sorgt für gute Bewegungsf... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
POMPdeLUX er danskdesignet kvalitetsbørnetøj inspireret af de nyeste trends. Vores kollektioner kombinerer tidens trends med tidløs kvalitet og ansvarlig produktion, så tøjet kan holde i adskillige år og bruges af mere end ét barn.
Informações de contacto
A.P. Moellers Allé 55, 2791, Dragør, Dinamarca
- hello@pompdelux.com
- www.pompdelux.dk
4,2
Bom
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da POMPdeLUX
Tusind tak for din fine anmeldelse!
Vi er rigtig glade for at høre, at du er tilfreds med både tøjet og kvaliteten – det betyder meget for os.
Vi glæder os til at byde dig velkommen igen!
De bedste hilsner,
POMPdeLux
Von Qualität und Design überzeugt
Wir kaufen schon einige Jahre Kleidung bei Pomp de Lux. Die Qualität, die Stoffe und Designs gefallen mir sehr und die Kinder tragen die Sachen gerne und viel. Da die Qualität wirklich gut ist, kann man die Sachen auch gut weitergeben.
26 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Dear Antje,
Thank you so much for your lovely review and for being a loyal POMPdeLUX customer over the years.
We’re delighted to hear that you appreciate the quality, fabrics, and design of our clothes – and even more so that your children enjoy wearing them. It means a lot to us that our styles can be worn again and again and even passed on.
Thank you for sharing your experience – we truly appreciate it.
De bedste hilsner,
POMPdeLUX
Lækkert tøj og hurtig levering
18 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Tusind tak for din fine anmeldelse!
Vi er glade for at høre, at du er tilfreds med både tøjet og den hurtige levering – det er lige præcis den oplevelse, vi ønsker at give vores kunder.
Vi glæder os til at se dig igen i shoppen!
De bedste hilsner,
POMPdeLux
god kvalitet
18 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Tusind tak for din anmeldelse!
Vi er glade for, at du er tilfreds med kvaliteten af vores tøj – det betyder meget for os.
Vi håber at se dig igen i shoppen!
De bedste hilsner,
POMPdeLux
Helaas is het niet meer wat het vroeger…
Helaas is het niet meer wat het vroeger was. Stijlen zijn volledig veranderd, ze zijn nog duurder geworden dan ze al waren en de kwaliteit is ook achteruit gegaan. Jammer, want ik bestelde er veel.
22 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Thank you for your honest feedback – we truly appreciate you taking the time to share your experience.
We’re sorry to hear that our recent collections haven’t met your expectations. We continuously work on developing our styles and materials, and your input is valuable in that process.
We hope to welcome you back in the future and surprise you positively again.
De bedste hilsner,
POMPdeLux
Fantastisk service
Fantastisk service, hurtig levering og frem for alt så fint og lækkert tøj😍 Vender helt sikkert tilbage…
18 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Tusind tak for din skønne anmeldelse!
Vi er så glade for at høre, at du er tilfreds med både vores service, levering og ikke mindst tøjet 😍
Det betyder meget for os – og vi glæder os til at byde dig velkommen igen!
De bedste hilsner,
POMPdeLux
Enorm slechte service
Vroeger erg blij met dit kledingmerk en dacht ga er nog eens iets bestellen, is mijn pakket zonder enige melding terug gestuurd daar de leverancier en werd 18,- in kosten gebracht.
Toen heb ik een e-mail gestuurd dat ik dit niet vind kunnen aangezien ik nooit iets heb ontvangen of er melding van heb gekregen en krijg dan als antwoord dat dit onder de voorwaarden valt en er niks aan gedaan kan worden!
Enorme slechte service!!
Echt teleurstellend dat er niet een passende oplossing wordt gezocht!
Ga het zeker niet meer aanbevelen en niks meer kopen!
30 de junho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Dear Eugenie,
We’re very sorry to hear about your experience, and we truly regret that you didn’t feel heard or supported.
We’ve looked into the matter and can see that your parcel was available for pickup for one week before it was automatically returned. We completely understand how frustrating this must be—especially if you didn’t receive any notification.
We’re continuously working to improve both our communication and service, and your feedback is incredibly valuable to us in that process.
Please don’t hesitate to reach out to us directly if there’s anything we can do to assist you further.
Best regards,
POMPdeLUX
Hurtigt og nemt
3 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Tusind tak for din anmeldelse!
Vi er glade for at høre, at du havde en hurtig og nem oplevelse – præcis som det skal være. Vi håber at se dig igen snart!
De bedste hilsner,
POMPdeLUX
Die Lieferung erfolgte zuverlässig und…
Die Lieferung erfolgte zuverlässig und gut geschützt.
Verpackung wirkt hochwertig und stilvoll Fällt größengerecht aus.
Sitzt perfekt , bequem.
Elastizität sorgt für gute Bewegungsfreiheit
Hinweis: Bei Röcken evtl. lieber eine Nummer größer wählen.
Hochwertige Stoffe, fühlen sich angenehm auf der Haut an.
weich und trotzdem formstabil.
Keine unangenehmen Gerüche oder billigen Kunstfasermischungen.
Nähte sauber und gleichmäßig.
Reißverschlüsse, Druckknöpfe oder andere Details stabil.
Modern, aber nicht zu extravagant.
Passt zu verschiedenen Anlässen.
Farben wie abgebildet – keine bösen Überraschungen.
Preis gerechtfertigt durch Qualität.
Wenn du auf Langlebigkeit und gutes Design Wert legst, lohnt sich die Investition.
Sehr empfehlenswert für alle, die Qualität, Design und eine gute Passform schätzen. Ideal für modebewusste Käufer:innen, die auch auf Komfort achten.
7 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Thank you so much for your detailed and thoughtful review!
We’re truly grateful for your kind words and the time you took to share your experience. It’s wonderful to hear that you’re happy with the quality, fit, and design of our clothing — and that the packaging and delivery met your expectations as well.
Your feedback about sizing and fabric is incredibly valuable, and we’re glad to know our pieces offer both comfort and durability. We’re especially happy that you find them versatile and suitable for different occasions.
Thank you again for recommending us — it means a lot!
Best regards,
POMPdeLUX
Schön, hochwertig und passgenau
Die Kleidung ist wunderschön, hochwertig und passgenau. Mein Sohn, sehr schlank, passt gut in die Hosen. Aus vorheriger Bestellung kann ich außerdem die außergewöhnlich gute Haltbarkeit der Kleidung hervorheben.
2 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re happy with the quality, fit, and durability of our clothing. It’s great to know that the trousers fit your son well — especially since finding the right fit can sometimes be a challenge.
Your kind words and continued support mean a lot to us!
Best regards,
POMPdeLux
Ik hou al 12 jaar van pomp de lux!
2 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Thank you so much for your loyalty and support!
We’re truly honored that you’ve loved Pomp de Lux for 12 years — that means the world to us. It’s customers like you who inspire us to keep doing what we do.
We look forward to many more years together!
Best regards,
POMPdeLux
Blijf zo doorgaan
Leuke kleding, mooi materiaal, duidelijke communicatie, het hele proces van begin tot eind is naar tevredenheid. Blijf zo doorgaan!
2 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Thank you so much for your kind words!
We’re delighted to hear that you’re happy with our clothing, materials, and communication. It means a lot to us that the entire process met your expectations.
We truly appreciate your support — and we’ll definitely keep it up!
Best regards,
POMPdeLux
Ik ben zo fan van dit bedrijf
Ik ben zo fan van dit bedrijf! De kleertjes hebben een mooie kwaliteit en de stijl is prachtig. Prijs is ook prima in verhouding met de kwaliteit en wordt ook regelmatig afgeprijsd. Enige minpunt vind ik de maten, daar kun je niet altijd even goed op vertrouwen. De leggings vallen kort en de jurken juist weer heel ruim. Maargoed, als je dat eenmaal doorhebt weet je wat je moet bestellen.
1 de julho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Thank you so much for your lovely review!
We’re thrilled to hear that you’re such a fan of our brand and that you appreciate the quality, style, and fair pricing of our clothing. It truly means a lot to us!
We also appreciate your feedback regarding sizing. We're continuously working to improve our size guides to make it easier to find the perfect fit right away.
We look forward to welcoming you back soon!
Best regards,
POMPdeLux
Resposta da POMPdeLUX
Tusind tak for din anmeldelse!
Vi er glade for at høre, at vores styles levede op til dine forventninger. Det betyder meget for os – og vi håber, du får stor glæde af dit køb!
De bedste hilsner,
POMPdeLux
Nice design og fornuftige priser samt…
Nice design og fornuftige priser samt hurtig levering ❤️
20 de junho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Hej Aisha,
Mange tak for den fine anmeldelse :)
De bedste hilsner,
POMPdeLux
Tolle Qualität
Wir lieben die Kleidung von POMPdelux. Tolle Qualität und die Mädels sehen einfach toll in den Sachen aus und tragen sie sehr gerne.
19 de junho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Dear Dani,
Thank you so much for your lovely review!
We’re thrilled to hear that you love the clothing from POMPdeLUX – and that the quality and fit meet your expectations. It means a lot to us to know that the girls feel great and look wonderful in our styles.
We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back soon!
Warm regards,
POMPdeLUX
Super
Super. Meine Bestellung ging leider vom paketshop an den Absender zurück einen Tag früher als ausgeschrieben. Der Kundenservice hat mir schnell weiter geholfen. Ich habe auch den Porto zurück bekommen und die Kleidung neu bestellt. Alles hat super Qualität und sieht toll aus
3 de junho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Dear Nina,
Thank you so much for your kind review!
We're sorry to hear that your parcel was returned earlier than expected, but we're really glad our customer service team could assist you quickly and that everything worked out in the end. It's great to hear that you received your refund and were able to reorder without any issues.
We're especially happy that you're pleased with the quality and look of the clothes — that means a lot to us!
Thanks again for your support, and we hope to see you again soon.
Best regards,
POMPdeLux
Worst company ever
The delivery was late. Would have sent the items back, but I don’t trust the company to give me my money back.
12 de junho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Dear Irene,
Thank you for your feedback. We're truly sorry to hear that your delivery was delayed and that you no longer feel confident in our service — that’s certainly not the experience we aim to provide.
We completely understand your frustration, and we’d really like the opportunity to make things right. If you’re open to it, please reach out to our customer service team, so we can look into your case and ensure you receive the support and any refund you may be entitled to.
We appreciate you bringing this to our attention and will use your feedback to improve.
Best regards,
POMPdeLux
Immer beste Qualität & Besonderheit die überzeugt
Immer beste Qualität mit Langlebigkeit und tollem Design - die Besonderheit sieht man den Stücken an und wir werden immer wieder darauf angesprochen, was unsere Tochter Hübsches trägt. Die Marke ist landesweit bekannt und sehr beliebt. Wir sind regelmäßige und überzeugte Käufer!
11 de junho de 2025
Opinião espontânea
Resposta da POMPdeLUX
Dear Daniela,
Thank you so much for your wonderful review!
We’re thrilled to hear that you appreciate the quality, durability, and unique design of our clothing. It means the world to us that your daughter’s outfits are getting compliments — and that you’re proud to share where they’re from.
We’re truly grateful for your loyalty and support. Thank you for being a part of the POMPdeLUX family.
Warm regards,
Team POMPdeLUX
Resposta da POMPdeLUX
Hej Caroline,
Tusind tak for din fine anmeldelse!
Vi er glade for, at du synes kvaliteten er super lækker – det er lige præcis den oplevelse, vi ønsker at give vores kunder.
Tak fordi du deler din begejstring.
De bedste hilsner,
POMPdeLUX
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.