Poole Alcock Solicitors Opiniões 

885
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I utilised the services of Poole Alcock to handle the settlement agreement from my employer as I was going through redundancy at the time. Tim, Jenny and other members of the team who I was in to... Ver mais

Classificada 5 em 5 estrelas

Googled settlement agreement solicitors and reviewed and researched a few firms. So glad I chose Poole Alcock - they dealt with my case brilliantly

Classificada 5 em 5 estrelas

Absolutely excellent support from my initial call answered by a friendly helpful lady through to final resolution and at all points in-between. Everyone I dealt with went out of their way to ensure ev... Ver mais

Classificada 1 em 5 estrelas

How do I express how useless they were? The moment our house move ran into an issue they basically held up their hands and gave up. I managed to save the move to our dream house completely on my own b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de advocacia
  2. também em
  3. Advogado
  4. Advogado de direito de família
  5. Advogado de direito de família e menores
  6. Especialista em transferência de propriedades

Escrito pela empresa

Poole Alcock Solicitors are a national firm providing expert legal advice across all areas of law.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

885 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as opiniões

(885)

78 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Hoping for some broad advice before…

Hoping for some broad advice before engaging their services I encountered an an arrogant response from a receptionist who over qualified me before passing me onto a member of the “new business team” who had no interest in engaging with my problem, was not legally qualified and was only interested in telling me that the rates were £350 an hour and I would have to make a deposit of £1500 before I could speak to someone who was legally qualified. I will let you make your own decision on whether or not you are happy to deal with a company who deal with new enquiries for assistance in this manner .

26 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Communicative, professional and top of their game

I was fortunate enough to be assigned to James Williams and Sophie Barrett for what turned out to be a lengthy and complicated sale and purchase. They could not have been more professional, communicative, patient and calm even when I wasn’t. We got there in the end solely because of their persistence and capability.

14 de agosto de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

I engaged Poole Alcock Solicitors for…

I engaged Poole Alcock Solicitors for my ex-pat Remortgage, and I was allocated to the Emily Brown Team to oversee my process. They displayed an absolute level of professionalism that one would expect from a legal team. The fee for their service struck me as straightforward and equitable.

There was consistent availability over the phone, and my inquiries were promptly addressed. However, a drawback I encountered was the excessive scrutiny regarding my identity. At a certain point, I began to feel that the requests for extensive identity verification went beyond what was reasonable. This additional layer of scrutiny compounded the stress I was already under due to the substantial information required for my Remortgage. It appeared that I was unable to provide sufficient evidence of my identity, intensifying the pressure throughout the process. On a more positive note, this aspect underscores the company's commitment to professionalism and safeguarding measures.

Nevertheless, I remain inclined to reach out to Poole Alcock Solicitors again without hesitation. The exceptional professionalism and attentive care exhibited by the entire Emily Brown Team are factors that instill confidence.

7 de agosto de 2023
Classificada 5 em 5 estrelas

Kate Heath and her team were fantastic…

Kate Heath and her team were fantastic and got my sale turned around extremely quickly after a nightmare with another "recommended" solicitor by my estate agents. Only regret is not goinv with her from the start. Constant dialog/updates telling me exactly was needed and where I was up to. I had more correspondence with her in the final month than the 5 months with PRO CONVEYANCING. Thankfully they have been shut down I believe. Anyway I wouldn't use anyone else from now on as couldn't have asked for more.

7 de agosto de 2023
Classificada 1 em 5 estrelas

I searched for the top Criminal Defence…

I searched for the top Criminal Defence Solicitors covering Thames Valley, UK. Poole Alcock Solicitors came top of the list. I used their website to provide details of my legal requirements. I was then called twice within five minutes BY POOLE ALCOCK SOLICITORS to tell me THEY CAN NOT OFFER LEGAL SERVICES IN THE THAMES VALLEY AREA?

9 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

We instructed Poole Alcock for both our…

We instructed Poole Alcock for both our sale & purchase of properties. Victoria and her team were very helpful, professional but friendly. If we had any questions they promptly acted. Overall it helped the process to go smoothly. Would definitely recommend Victoria and would use them again.

7 de agosto de 2023
Classificada 5 em 5 estrelas

Excellent people to work with - Recommended

I found the Poole Alcock office in Nantwich excellent and the people easy to work with. They were very effective in sorting out the various issues with my agricultural land purchase leading to an easy and trouble-free completion. They always kept me informed about what was going on and it was easy to track progress. Highly recommended.

31 de julho de 2023
Classificada 5 em 5 estrelas

I used Poole Alcock conveyancing…

I used Poole Alcock conveyancing services at the beginning of this year and cannot recommend them enough. They were diligent, thorough and efficient throughout, and made what is an incredibly stressful process as smooth-sailing as possible. I had extremely little experience in buying/selling houses, but they guided me through every step and made sure that I always understood what was happening and what was required. I felt in very safe hands through it all!

14 de fevereiro de 2023
Classificada 5 em 5 estrelas

Poole Alcock were brilliant!

Poole Alcock were brilliant in helping us organise the purchase of our first home.
They were very communicative, knowledgeable and easy to get hold of when we had any queries that needed answering. I'd highly recommend them as solicitors, especially if you're looking to buy your first property.

17 de julho de 2023
Classificada 5 em 5 estrelas

Absolutely fantastic service

I have had such an amazing experience with Poole Alcock,my solicitor Nicola Jones (and her team) have been there throughout absolutely everything i needed,and went above and beyond in providing me with not only the legal process of my case but also with emotional support and guidance,anything that needed doing was done almost instantly and the level of professionalism and knowledge at the hearing was above anything i could have imagined,Thank you so so much

21 de julho de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

A bit slow

A bit slow, taking six months to complete. If there was an issue with the sellers, I should have been informed earlier and through the process. Six months to complete was too long. And like a queue, I had committed and then saw investment in my time.

11 de julho de 2023
Classificada 4 em 5 estrelas

Everything happened as it should of

Everything happened as it should of, so no complaints, for most part they were professional and polite, but the communication could of been better. even on the last day I had to email to see if everything was ok

11 de julho de 2023
Classificada 5 em 5 estrelas

Our recent house sale…

Kate Heath and her team made our recent house sale and purchase a smooth experience. Her knowledge on many different matters was impeccable; she acted with thorough detail, which we felt best protected us as her client. Her suggestions and advice on matters concerning the property we purchased were a huge help. All the team are friendly and warm; they have our recommendation!

13 de julho de 2023
logótipo da Poole Alcock Solicitors

Resposta da Poole Alcock Solicitors

Thank you for your lovely review, Danielle. We are so pleased to hear of your experience working with Kate Heath and her team.

Classificada 5 em 5 estrelas

A very efficient company

A very efficient company. Great communication throughout the process at a personal level. Good at giving advice when needed. Removed the stress from a very stressful process.

11 de julho de 2023
logótipo da Poole Alcock Solicitors

Resposta da Poole Alcock Solicitors

Thank you for your kind review, Alan. I am so pleased we were able to take the stress away from you.

Classificada 5 em 5 estrelas

Superb service

Vicky M, Alison and Abbey dealt with the conveyancing for the sale of my flat and they were wonderful. Good communication, patient, pleasant and informative. I couldn't have asked for more. Thank you all so very much.

11 de julho de 2023
logótipo da Poole Alcock Solicitors

Resposta da Poole Alcock Solicitors

We really appreciate your lovely comments, Tracy. We shall ensure to pass them along to Vicky and her team.

Classificada 5 em 5 estrelas

Our house sale and purchase of a new…

Our house sale and purchase of a new property was seem-less, even with a few hitches out of our control, these were handled efficiently and the sale and purchase went through smoothly

27 de junho de 2023
logótipo da Poole Alcock Solicitors

Resposta da Poole Alcock Solicitors

So pleased we could sail you through your conveyancing process with us. Thank you for your review, Stewart.

Classificada 1 em 5 estrelas

Don’t trust this firm!

Don’t trust this firm! They trying repeatedly send you some emails which you never asked for and after that sending long bills to charge you for each email they sent you +VAT!!!! This is called proper scam and fraud! They have charged me £462 extra for nothing!!!
I have complained to the relative department but after a while and today I received a letter from them to either pay the money that I don’t deserve to pay or they will pass me to the dept collector and the court!!!
Yes Poole Alcock Solicitors could do legal action against a man who loosed whatever he had in his life and is living difficult to pay his bills and the food in most difficult circumstances of his life!!!
I believe that is just legal scam under cover a solicitor’s firm because they are professional lawyers and know how to suck the blood of poor people who trusted them!!!
Please don’t trust Poole Alcock Solicitors for your mental and financial sake!!!

10 de fevereiro de 2023
Opinião espontânea

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