Printer base has been a refreshing antidote to most internet purchases, Always quick to respond, always a person at the other end totally reliable (thanks Luis !) The Cannon Maxify GX1050 that I... Ver mais
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Printer base has been a refreshing antidote to most internet purchases, Always quick to respond, always a person at the other end totally reliable (thanks Luis !) The Cannon Maxify GX1050 that I... Ver mais
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Fantastic customer service again! I placed an order for ink cartridges on 28 April. I received a courtesy call the following morning from Luis Filipe, an account manager. Luis confirmed receipt of my... Ver mais
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Very happy with both printer (Canon PIXMA G3590) and service. Follow-up call after placing online order to make sure printer really did meet my needs and arranging discount on inks as I decided to buy... Ver mais
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Many thanks to Printerbase. They called me shortly after the order to check the printer had everything I needed, straightaway pointed out that the one I ordered didn't have duplex scanning, and I was... Ver mais
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We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson. We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, Reino Unido
Respondeu a 76% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Excellent service, The Canon TS8750 is brilliant.
Delivery was very quick & contact from company very good.

Resposta da Printerbase
Fabulous customer service and commitment to satisfaction. However, let down by ParcelForce Next Day which refers to the next day after the next day.....
But don't let this put you off.

Resposta da Printerbase
Fast delivery, quick service but expect sales phonecalls every couple of months. I'm still getting them 3 years after purchase.

Resposta da Printerbase
Good price. Prompt delivery. Helpful follow up from Joseph re inks. Thoroughly recommend. thank you

Resposta da Printerbase
Great service. Prompt delivery and a call to check all was OK.

Resposta da Printerbase
Nothing was too much trouble, extremely courteous throughout. My son introduced Printerbase to me and
I would thoroughly recommend them to anyone.

Resposta da Printerbase
Kept informed quick postage next day by 16:00hrs not bad coming from Manchester area courteous delivery driver

Resposta da Printerbase
Wonderful company. The first order disappeared into the ether and a second was sent and arrived within 24 hours. Now all set up and running perfectly

Resposta da Printerbase
Very satisfied good customer service. Clear details to set up. Printer working brilliantly

Resposta da Printerbase
Unfortunately this is one of those businesses that feels it’s necessary to ring you every time you place an order and try and persuade you to change your order to their own branded products.
They even have the audacity to keep trying when you say no, followed by we won’t contact you again. When you place another order…. Surprise surprise another call.
High pressure sale tactics and unnecessary interruptions to other businesses spoil this company. There are many good printer cartridge suppliers in the market place, my suggestion would be to use those!

Resposta da Printerbase
Excellent service, from printerbase when I wasn't sure when the delivery was being made. Contacted me and phoned me to let me know.
Really friendly highly recommend using them and will happily in the future.

Resposta da Printerbase
I ordered an Epson ET 18100 and paid extra for a Saturday delivery. I was really worried as this was not delivered on Saturday as promised. After leaving a message on Messenger and a couple of phone calls later on the Monday the whole matter was sorted and they advised that they would refund the extra cost for the Saturday delivery. Turns out there was an issue with the courier. Printer was delivered later the same day. Excellent customer service and excellent team who do what they say they will. A big shout out to Yvette Ashton who helped to resolve. Will definately be a returning customer :)

Resposta da Printerbase
I had a problem progressing a printer order on the internet so called Printerbase late on a Friday afternoon. The lady I spoke to was extremely helpful and since it was too late for a Saturday delivery I was happy to receive the item on the Monday which duly arrived as promised.
I would also add that they were the only company out of several to advise me that the particular printer I wanted was back in stock, so thank you Printerbase.

Resposta da Printerbase
I called the team as my existing printer failed me. I wanted to get a new printer on par with my old one, which Steve sorted that out and arrange delivery the next day.
Steve called the following morning to tell me to expect the printer before lunch but it had already arrived.
3 weeks later Steve called me back to ensure I had registered the printer to give it extra warranty.
Very happy and already recommended people to printerbase. Well done and thank you.
Printer was set up easy enough and works well

Resposta da Printerbase
Unfortunately the Brother DCP-J1310DW printer supplied by Printerbase locked up after a week but was promptly collected and replaced by Printerbase. However the replacement failed with a “maintenance” error on startup and is being collected by Printerbase and refunded. Full marks to Printerbase and zero to Brother.

Resposta da Printerbase
I had previously purchased a printer for the office from Printerbase and their service was so good that I had no hesitation in going straight to their website when we needed a second.
They promise a next working day delivery, I placed my order on Friday and, rang me immediately after placing my order to confirm that as it was a bank holiday weekend, it wouldn't arrive until Tuesday and asked if I still wanted it. On arriving back at the office on the Tuesday morning, the printer was waiting for me.
The first time I used them, they actually rang when I placed the order to make sure that the printer I had ordered was suitable for my requirement. No hard sell, just a courtesy call.
Very, very impressed with Printerbase and will happily use them again in the future.

Resposta da Printerbase
Staff at Printerbase were easily contactable, knowledgeable and helpful. They advised me regarding the best printer and service arrangements to suit my needs, at a very reasonable cost. Would highly recommend.

Resposta da Printerbase
I am updating my 5 star review from 2021. Printerbase continues to impress. Knowledgeable, good prices and first class customer service. Other companies please take note.

Resposta da Printerbase
Looked to replace my old Canon Inkjet, also bought from Printerbase 9 years ago. The Pixma G3590 matched my specification at a good price. Delivered with additional inks on the specified day. Happy with the purchase and knowing if there were any problems [ there wasn't] there is someone at the end of the telephone to ask for advice.

Resposta da Printerbase
This is an excellent company offering quality products at reasonable prices with speedy delivery. The customer support is exceptional, with helpful telephone guidance offered and sources of telephone and online support from the manufacturer of the product also identified.
A week after my purchase, Printerbase emailed recommending that I register my purchase with the manufacturer of my printer and giving me the online address to do so.

Resposta da Printerbase
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