Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... Ver mais
Localização
Alterar localizaçãoUnit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
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Leia as opiniões dos outros
I recently purchased a few new products from the store in Ashford. The staff were all very welcoming and friendly. They were also very helpful with picking out the best products for a first time home... Ver mais
A empresa respondeu
Nicely laid out store, bright and well designed. We knew what we wanted and soon found the right dinner set. Great prices as this is an outlet . Service on this occasion was good, polite helpful... Ver mais
Products, Great 10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob. Also a glass lid broke which was replaced... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, Reino Unido
- 01233 624126
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always helpful and polite service.
4 de julho de 2026
Resposta da ProCook - Ashford
We are so pleased to hear that our team consistently provides helpful and polite service. Your kind words mean a great deal to us.
Straightforward purchase
30 de junho de 2026
Great service!
27 de junho de 2026
Very good experience
Excellent looking small appliances at a decent price.
Pro cook products are underrated IMO. I've had some saucepans for decades.
Staff at the shop were helpful, attentive and efficient.
26 de junho de 2026
Excellent product and service
25 de junho de 2026
Really knowledgeable staff
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed.
There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwasher safe. The member of staff who advised us knew SO much detail about all the ranges! I was completely taken aback. He helped us narrow our decision and created a blended package out of two different ranges so that we had a mix of aluminium and non stick. He really went above and beyond! Well done Ashford 👏🌟🌈
20 de junho de 2026
Pro Cook Ashfordford are always very…
The staff in Ashford are always very helpful & friendly. My go to store for anything kitchen related
19 de junho de 2026
Resposta da ProCook - Ashford
We're so glad our team is always helpful and friendly, making us your go-to store. Thank you for your wonderful feedback!
Very helpful and knowledgeable.
16 de junho de 2026
Resposta da ProCook - Ashford
We appreciate your kind words.
Great products
I buy most of my kitchen tools here because the prices are reasonable and the quality is good. The staff are also very helpful. If you explain what you need a product for, they’ll give honest advice and might even suggest a better option if your original choice isn’t the best fit.
13 de junho de 2026
Resposta da ProCook - Ashford
We're so pleased you find our prices reasonable and our quality good! It's wonderful to hear our staff provide helpful and honest advice. Thank you for your positive feedback!
Staff excellent and gave clear advice…
Staff excellent and gave clear advice on which frying pan
30 de maio de 2026
Resposta da ProCook - Ashford
We appreciate you taking the time to leave us this great review! We're so happy our staff gave clear advice.
Hello
Hello, pro cook do it again!
Couldn’t be better. No questions just friendly conversation and refund for bread tin.
Great company
Thanks
In
8 de junho de 2026
Pro Cook professional knife
Pro Cook professional knife, great product and fair price. Customer service was excellent and the young man showed me how to sharpen the knife properly with a stone set and pro cook knife holder to keep it at the correct angle for German steel.
9 de junho de 2026
perfect set, Blemished handles tho …
We found the perfect set that we was looking for unfortunately the only set left was the display set, the customer advisor told us it had only been used for show but had blemished, my partner still wanted them when asked if was a small discount for this was told nothing could be done about it
1 de junho de 2026
Excellent advice and service from staff…
Excellent advice and service from staff member
5 de junho de 2026
Resposta da ProCook - Ashford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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