ProCook - Bluewater Opiniões 

1155
•
TrustScore: 5 em 5

4,8

Bluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wide range of choices and reasonably priced. Very happy with the Gourmet ceramic 24cm frying pan I purchased to replace an old one I had and considering getting an additional larger one too.

Classificada 5 em 5 estrelas

Friendly staff. Happy to help out as I picked up the wrong pan so did a stress free exchange. I brought the stainless steel frying pan and honestly wouldn't buy any other frying pan. No need to keep c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We went to get all the stuff we needed to fill a kitchen as we've just bought our first house. I just wanted to shout out Erykah from the Bluewater store as they were so helpful and made sure we got e... Ver mais

Classificada 5 em 5 estrelas

Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contacto

  • Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
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3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(1155)

25 355 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

the saleslady talked with me and offer…

the saleslady talked with me and offer the items that 3for £10 and i bought them and it is very useful for me for cooking.thanks for her to remind me on a sales.

10 de setembro de 2026
logótipo da ProCook - Bluewater

Resposta da ProCook - Bluewater

We are so pleased to hear that our team member was able to point out our special offer and that your new items have been so useful for your cooking. Thank you for taking the time to share your positive experience with us!

Classificada 5 em 5 estrelas

Very happy with our ProCook pans

Very happy with our ProCook pans. The member of staff that served me was so knowledgeable and helpful. She took time to explain each product, but I didn’t feel pressured to buy. Impressed with the quality, and happy that I bought them.

3 de setembro de 2026
Classificada 5 em 5 estrelas

I was looking for a perfect jar to fit…

I was looking for a perfect jar to fit my coffee pods in and as I was walking through Bluewater. The perfect one was in the window display, walked in and brought it straight away. The guy that served me was very friendly and welcoming. He wrapped my jar perfectly and it got home safely and I’m so happy with my purchase

5 de setembro de 2026
Classificada 1 em 5 estrelas

AVOID THIS SCAM COMPANY!!! RUDE STAFF! BAD PRODUCTS

I bought some expensive knifes for a present. One of the knives was tried. The quality was very poor. It got tiny chips and dents from just 1 careful use. I was asked to return the knives. A very unpleasant and obnoxious so called manager at the Bluewater store has refused to accept the return. She was extremally rude. Did not want to hear me. Was constantly talking over me and called my behaviour threatening just because I would not stop talking when she was trying to shut me up by talking non stop over me. I have never experienced such rude service! It was appalling! I was shaken from this experience and will never come back to this shop and will make sure I tell EVERYONE I KNOW about this.
Oh and the reason she did not accept the return of the brand new knives - they had finger marks on them. Really.
The shop supposedly offers 25 years of warranty on these knifes. Which is an absolute lie. They chip and bent after 1 use and the company takes no responsibility for it and when you want to return their substandard products they come up with a ridiculous excuse and set off their rude staff on you!
I will through these knives away now. But I will make sure to leave plenty of reviews everywhere I can.
AVOID THIS SCAM COMPANY!!!

22 de agosto de 2026
logótipo da ProCook - Bluewater

Resposta da ProCook - Bluewater

Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.

Classificada 5 em 5 estrelas

Satisfied

As you walk into the store you get a cheery hello from the staff. They are helpful. I bought 2 fringes pans and a couple of other bits and got 20% off which made a good difference. The pans so far are really good

29 de agosto de 2026

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