The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)
Localização
Alterar localizaçãoUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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Leia as opiniões dos outros
Friendly helpful staff. Great looking cooking and entertaining crockery and accessories. Bought exactly what I went in for and needed. Well done ProCook!
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Ver mais
Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end. I am very pleased with my... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Reino Unido
- 01227 953099
4,9
Excelente
403 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Everything wonderful
Everything wonderful. Quality products, and staff in the store very nice and kind!
12 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Very helpful staff and great value in…
Very helpful staff and great value in the clearance
11 de julho de 2026
Resposta da ProCook - Canterbury
We're so glad you found our staff helpful and discovered great value in our clearance section. We truly appreciate your positive feedback!
The salesperson was very helpful
The salesperson was very helpful , found the product I needed from my very vague description and gave advice on care and optimum use of the pan
6 de julho de 2026
Lovely shop, friendly, staff, great product
The shop is beautifully presented, has friendly, knowledgeable staff and has an amazing range of kitchenware and associated miscellaneous. It is always a joy to be able to see and touch the products, compare the sizes, look, weight and construction of similar items to assess which fits your needs. Thank you for having a physical presence.
7 de julho de 2026
Resposta da ProCook - Canterbury
We're so pleased to hear you had such a positive experience in our store! It's wonderful that you appreciate our beautiful presentation, knowledgeable staff, and amazing range of products. We're glad you enjoy being able to see and compare items in person.
Very professional
Very professional, polite, knowledgeable sales assistant.
Immaculate store.
7 de julho de 2026
Resposta da ProCook - Canterbury
We're so glad you found our sales assistant professional, polite, and knowledgeable, and our store immaculate! Thank you for your kind words.
Very helpful
Very helpful but not pushy sales assistants, made plenty of suggestions and offered practical and professional advice.
30 de junho de 2026
Resposta da ProCook - Canterbury
We're so pleased our sales assistants were helpful without being pushy, offering great suggestions and professional advice. Thank you for your wonderful feedback!
the lady that helped me was so sweet…
the lady that helped me was so sweet !!! i have autism and struggle with social interactions but she was so kind and patient and guided me to exactly what i wanted ! she also helped me figure out how to maintain the knife i bought ! she had short hair i think it was ginger ? she was so nice !
27 de junho de 2026
Customer service very polite and…
Customer service very polite and helpful in all aspects with a good knowledge of products. And a wide veriety in store.
27 de junho de 2026
Really excellent staff in the…
Really excellent staff in the Canterbury branch, perfect customer service in that they were very helpful as well as not pushy.
I was able to select the items I wanted, which I must add are of very high quality without feeling pressured. On checkout again fantastic service and care taken packing my items. I highly recommend the Canterbury store and will certainly be returning there again.
22 de junho de 2026
Lovely staff member helped me and made…
Lovely staff member helped me and made my purchase quick and easy
22 de junho de 2026
Very helpful full colleagues
21 de junho de 2026
Found just what I wanted in the ProCook…
Found just what I wanted in the ProCook sale.
Staff were a bit offhand, but I think they were starting to cash up.
25 de junho de 2026
Decent carrier bag only 10p the sales…
Decent carrier bag only 10p the sales person even wrapped my purchase for me, not often that happens anymore
19 de junho de 2026
Very helpful staff and great product…
Very helpful staff and great product range. Have been shopping with Procook for a number of years now and will continue to do so.
23 de junho de 2026
Resposta da ProCook - Canterbury
We're so pleased you appreciate our helpful staff and product range. We value your continued loyalty!
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