The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)
Localização
Alterar localizaçãoUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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Leia as opiniões dos outros
Friendly helpful staff. Great looking cooking and entertaining crockery and accessories. Bought exactly what I went in for and needed. Well done ProCook!
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Ver mais
Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end. I am very pleased with my... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Reino Unido
- 01227 953099
4,9
Excelente
403 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Great service
Great service. I was able to discuss my requirements the week before and double check the size of the knives I already had. I felt more confident finalising my purchase
15 de junho de 2026
Resposta da ProCook - Canterbury
We are so glad to hear that our service helped you feel confident in your purchase. Thank you for your wonderful feedback!
Staff incredible
Staff provide superb expert advice, that is delivered in a friendly and professional manner. Excellent salesmanship coupled with fantastic knowledge of the products and the brand.
The quality of the products is of superior quality compared to any other high street alternative.
Extremely satisfied
20 de junho de 2026
Resposta da ProCook - Canterbury
We're so pleased to hear you're extremely satisfied with your experience! It's wonderful that our team provided superb expert advice in a friendly and professional manner. We appreciate your kind words about our product quality.
The very best service ever
The very best service ever. Aby was fantastic, knowledgable and made a good experience great!
20 de junho de 2026
Resposta da ProCook - Canterbury
We're so glad you had a fantastic experience and found our service knowledgeable. Thank you for your kind words!
Good advice given in the shop
Very efficient and friendly service provided in the shop and good selection of pots and pans available, all well explained.
16 de junho de 2026
Resposta da ProCook - Canterbury
We're so glad you experienced efficient and friendly service, and appreciated our selection of pots and pans. Thank you!
Lovely welcome to the shop
A pleasant welcome to the shop by the gentleman working there and was happy to help with any enquiries I needed.
16 de junho de 2026
Excellent product knowledge
The member of staff (unfortunately, I don't remember her name) was extremely helpful. She had an excellent knowledge of the products and we were very grateful for her advice.
7 de junho de 2026
A welcoming shop to visit. T are very welcoming and…
The staff are very welcoming and extremely helpful. A must to pop in while in Canterbury to either buy or browse. I am very happy with the products,
6 de junho de 2026
Super helpful
Super friendly, helpful and knowledgeable staff.
Very kind of them to let us leave our purchase with them so that we could return to pick it up after lunch rather than us having to take it with us to the restaurant.
31 de maio de 2026
For a small store
For a small store, it was so equipped with all daily items.
Staff where very friendly and well knowledgeable with many items including how to get deliveries
Well worth a visit!! ☺️
8 de junho de 2026
Resposta da ProCook - Canterbury
We're so glad you found our small store well-equipped and our staff friendly and knowledgeable. Thank you for your kind words!
Staff very friendly and helpful
Staff very friendly and helpful. Found what I wanted straight away.
Love shopping at Pro cook
5 de junho de 2026
Always a pleasure to visit pro cook great quality …
Always a pleasure to visit pro cook always great quality and options
1 de junho de 2026
saleswomen was very respectful
saleswomen was very respectful, and helpful. Knew her job and understood our problem
4 de junho de 2026
A really friendly helpful sales…
A really friendly helpful sales assistant and a super easy transaction
31 de maio de 2026
Resposta da ProCook - Canterbury
We're so glad you had a super easy transaction and found our sales assistant friendly and helpful! We appreciate your kind words.
Resposta da ProCook - Canterbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Peocook canterbury
The sales assistants were both very knowledgeable about the products they had on display.
26 de maio de 2026
Resposta da ProCook - Canterbury
We're so glad our sales assistants were knowledgeable about our products. Thank you for your kind words!
Staff were helpful as always & were…
Staff were helpful as always & were able to offer advice on choice with absolutely no pressure.
26 de maio de 2026
Resposta da ProCook - Canterbury
We're so glad our team was helpful and provided advice without pressure. We appreciate your wonderful feedback!
Professional and very helpful .
Professional and very helpful in store service. Staff knowledgeable and friendly.
27 de maio de 2026
Resposta da ProCook - Canterbury
We're so glad our staff was professional, helpful, knowledgeable, and friendly. Thank you for your kind words!
Staff very helpful and I found what I…
Staff very helpful and I found what I was looking for
22 de maio de 2026
Resposta da ProCook - Canterbury
We're glad our staff was helpful, and you found what you needed. We appreciate your feedback!
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