The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)
Localização
Alterar localizaçãoUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Friendly helpful staff. Great looking cooking and entertaining crockery and accessories. Bought exactly what I went in for and needed. Well done ProCook!
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Ver mais
Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end. I am very pleased with my... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Reino Unido
- 01227 953099
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da ProCook - Canterbury
The customer service,my new jars were…
The customer service,my new jars were wrapped with great care.

Resposta da ProCook - Canterbury
Visited on the off chance
This isn’t a store that we would normally use but nipped in during a visit to Canterbury. We did make a purchase on the basis of the product knowledge and helpfulness of the assistant who served us

Resposta da ProCook - Canterbury

Resposta da ProCook - Canterbury
Exceptional ProductsAs always you can expect exceptional…
As always you can expect exceptional quality from Pro Cook. It was great to see Canterbury now have a branch, the staff were helpful and friendly.

Resposta da ProCook - Canterbury
Excellent shop.
Excellent shop.
Lovely helpful staff and a shop full of goodies !
Great choice and price.

Resposta da ProCook - Canterbury
Best customer service I’ve ever had
Best customer service I’ve ever had . Great products and good value

Resposta da ProCook - Canterbury
Salesperson very helpful and will…
Salesperson very helpful and will certainly be shopping there regularly - so much better than going to Ashford outlet!

Resposta da ProCook - Canterbury
I appreciated the honest and good…
I appreciated the honest and good advice. Nice to hear that the staff use what they sell and can even give tips on how to use it. Will go again once my pans have finally died.

Resposta da ProCook - Canterbury

Resposta da ProCook - Canterbury
Canterbury branch - charming staff
I visited the Canterbury branch - a beautifully set out shop with well made products at realistic prices, sometimes excellent bargains, served by attentive and well trained staff. Unfortunately, I had to return an item because it wasn't compatible with an induction hob - my fault for not checking properly - but the refund was dealt with promptly and efficiently. Thank you. I look forward to another visit.

Resposta da ProCook - Canterbury
Everything was easy
Staff friendly and helpful
Staff friendly and helpful. Got the teapot I wanted and pleased with my purchase.
Friendly staff
Friendly staff helped us to find what we were looking for within a couple of minutes of entering the shop.
The assistant was very helpful and…
The assistant was very helpful and having used her instructions the pan didn’t stick.
A lovely kitchen shop
The shop is beautifully laid out. Wide choice of goods at competitive prices. I want a dinner service but I’m waiting to see if any discounts over the May bank holiday. But I would say they have most things you would need for your kitchen and in soft shades.
Great shop with lots of good quality…
Great shop with lots of good quality products, so plenty of choice
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