The items we wanted on this visit were available, easy to find & well priced. The staff were friendly, knowledgeable & helpful. One staff member spent time with us showing us various kitchenware it... Ver mais
Localização
Alterar localizaçãoUnit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My daughter and I called in this evening to upgrade and invest in our cookware, and Rebecca was absolutely excellent! She took the time to explain the differences between the two sets of pan... Ver mais
A empresa respondeu
Visited outlet at Cheshire Oaks, while prices no different to website for what I bought, the two ladies there were so knowledgeable and helpful. Would highly recommend.
I purchased the granite pans as I wanted non-toxic, the sales lady in the shop was fabulous and really knew her stuff! She also stayed past closing as it was just before 8pm when I actually bit the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Reino Unido
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff were really helpful
Staff were really helpful. Able to answer questions about products. Really pleased with choices and the prices.
15 de julho de 2026
Lovely shop good quality products and…
Lovely shop good quality products and friendly helpful staff.
12 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da ProCook - Cheshire
We truly appreciate your kind words about our great service and product. Thank you for sharing your positive experience with us!
Very good selection of frying pans of…
Very good selection of frying pans of different materials.
Easy to select one based on information available.
Staff were knowledgeable & helpful.
11 de julho de 2026
Resposta da ProCook - Cheshire
We're so happy to hear you found our selection of frying pans excellent and easy to navigate! It's wonderful to know our staff were knowledgeable and helpful.
Libby and the other staff were…
Libby and the other staff were fantastic in helping us to chose the items we needed, and nothing was to much trouble Would definatly shop there again at Cheshire Oaks.
9 de julho de 2026
Resposta da ProCook - Cheshire
We're so glad you enjoyed our products and received such helpful and professional service! We truly appreciate your kind words.
Resposta da ProCook - Cheshire
We're so glad to hear that our team was helpful and provided you with good advice. Your kind words are truly appreciated!
Great service
Great service
The sales lady was very kind and very helpful with all our shopping .
We got a load of mugs and dinner sets and she packed it very well.
Glad to see a happy face.
5 de julho de 2026
Resposta da ProCook - Cheshire
We're so pleased you received great service and found our team kind and helpful with your shopping. It's wonderful to hear your purchases were well-packed and that you enjoyed a happy experience!
Resposta da ProCook - Cheshire
We're so glad you enjoyed our selection, found our staff pleasant, and appreciated the value and trendy gadgets! Thank you for your kind words.
Very friendly staff and very helpful
28 de junho de 2026
Resposta da ProCook - Cheshire
We are so glad our team was helpful and friendly. We appreciate your kind words.
Excellent variety of high quality…
Excellent variety of high quality kitchen ware at reasonable prices. The sales assistant who served me was very helpful and knowledgeable about the items I was purchasing.
29 de junho de 2026
Resposta da ProCook - Cheshire
We're so pleased you found an excellent variety of high-quality kitchenware at reasonable prices. We're also glad our sales assistant was very helpful and knowledgeable!
Extremely good experience
Extremely good customer service and shop was easy to navigate
Thankyou
30 de junho de 2026
Resposta da ProCook - Cheshire
We're so happy to hear you had a positive experience with our customer service and found our shop easy to navigate. We truly appreciate your kind words!
Really helpful member of staff
Really helpful member of staff. Helped me find exactly what I was looking for. Thank you :)
30 de junho de 2026
Resposta da ProCook - Cheshire
We're so glad our staff was able to help you find exactly what you were looking for! Thank you for your kind feedback.
lovely shop assistant really helpful
30 de junho de 2026
Resposta da ProCook - Cheshire
We're so glad to hear that you had such a positive experience with one of our shop assistants. We always strive to be helpful!
Friendly and helpful staff
Friendly and helpful staff. There’s always so much to look at and I enjoy browsing. Staff very knowledgeable and cheerful.
25 de junho de 2026
Great customer service
Great customer service. Good value.
Sarah was very helpful.
23 de junho de 2026
Resposta da ProCook - Cheshire
We are delighted you enjoyed our service and product.
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