Helpful shop assistant, good variety of frying pans to choose from. Ended up buying another pan from Gourmet collection - a smaller frying pan but the same as we already have. Excellent non stick, not... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 27, Cotswold Designer Outlet, GL20 7FY Tewkesbury, GB
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Leia as opiniões dos outros
Beautifully laid out shop with gorgeous products displayed to catch the eye and temp you in, which it always does! Staff are amazing , friendly and in no way pushy. Bought some lovely outdoor summer... Ver mais
A empresa respondeu
Such good service from the ladies working in this store, helpful friendly and professional without being pushy, ready with advise and nothing was too much trouble. Will definitely be back to buy ag... Ver mais
A empresa respondeu
Love popping into this store, much better than the other ones in the area. Staff even remember me, great service
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 27, Cotswold Designer Outlet, GL20 7FY, Tewkesbury, Reino Unido
- 01684 353739
4,8
Excelente
424 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always a pleasure to shop in here
Always a pleasure to shop in here, bought many items before, knives, replacement lids for saucepans, cafetière, odd kitchen utensils, all really good quality.
The staff are always friendly and efficient.
30 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're so happy you always enjoy shopping with us and appreciate the quality of our items. It's wonderful to hear our staff are consistently friendly and efficient.
Very friendly staff very clean shop
30 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We appreciate your kind words about our staff and shop.
The staff immediately made us welcome…
The staff immediately made us welcome and pointed us in the right direction
23 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're so glad our staff made you feel welcome and helped you find what you needed!
Found what I wanted and more and the…
Found what I wanted and more and the staff where really helpful
20 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're so glad you found what you needed and our staff was helpful!
Great customer service
Great customer service. Friendly and helpful. Quality product. Recommended
21 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're so glad you experienced great customer service and enjoyed our quality product! We appreciate your recommendation.
Staff were very helpful and friendly
Staff were very helpful and friendly. Gave good advice and explained in detail differences between the choice on offer
20 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this wonderful review! We're so happy our staff was helpful and provided great advice.
The products are brilliant and the…
The products are brilliant and the service excellent 👏
21 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're so glad you enjoyed our brilliant products and excellent service!
Easy shop to navigate
Easy shop to navigate . Lots of good products and offers. Really helpful staff .
21 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're so glad you found our shop easy to navigate with great products and helpful staff! We appreciate your feedback.
Good quality goods affordable price
Good quality goods affordable price, very helpful team and a lovely clean environment,
The store was laid out exceptionally well
16 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our products, team, and clean store.
Stop asking for reviews🙄
I went into the shop asked for an 8” Cake tin. Was shown where they were by a very helpful assistant. I bought it and left. I didn’t go in there for a “Great experience” I went into the shop for a simple cake tin!
I am fed up with having to give a review every time I buy something. If we don’t like your service or shop we won’t shop there!!!
14 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We appreciate you taking the time to share your feedback. We're glad our assistant was helpful in finding the cake tin you needed. We understand your perspective on review requests and value your input.
A welcome smile on a poor trading day
A welcome smile on a poor trading day. Excellent advice. Purchased a wedding gift.
Impressed with the vast range of exhibited products.
18 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're so pleased we could brighten your day and help you find a wonderful wedding gift! Thank you for appreciating our product range.
Nice clean shop welcoming staff
17 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're glad you enjoyed your visit.
Staff member very helpful and efficient
17 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We appreciate your kind words about our team.
Great place my purchase is excellent
Great place my purchase is excellent. I love proCook
15 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We appreciate you sharing your excellent purchase! We're so happy you love it.
Easy to locate the glasses we wanted
Easy to locate the glasses we wanted.
Good price as last time. Quick service
Thank you
16 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're glad you found your glasses easily and appreciate your kind words about our pricing and quick service. Thank you!
Staff were knowledgeable and helpful…
Staff were knowledgeable and helpful offering just the right amount of support, allowing free browsing and there to answer queries and find and model items of interest. Products purchased were good.
13 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're so pleased to hear our staff provided helpful support and allowed for free browsing. We're glad you're happy with your purchases!
Clean store
Clean store. Friendly staff. Wanted a potato peeler. Got one. Some shelving is quite close to each other which doesn’t give much space passing people till space quite tight so if someone at the till closest to the formed queue, hard to get past that person as there is a shelf of products there. Quite an enclosed space. Plenty of staff !
9 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We appreciate your feedback and are glad you found what you needed! We'll review the shelving layout and till area to improve customer flow and space. Our goal is to provide a better shopping experience for everyone.
Resposta da ProCook - Cotswold Tewkesbury
We appreciate your kind words.
Found what we were looking for
Found what we were looking for, with the aid of a very friendly assistant
3 de maio de 2026
Resposta da ProCook - Cotswold Tewkesbury
We're so glad you found what you needed with our friendly assistant's help. Thank you!
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