First visit to your Braehead store and was immediately impressed by the level of customer service! Staff explained all about the knives we were looking at and also tried cutting with these prior to pu... Ver mais
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Leia as opiniões dos outros
Knowledgable and polite staff were able to advise me on various options with pros and cons for each allowing me make an informed decision on what pot/pan set to purchase. Very happy with the service.
I visited your braehead store as I purchased a mini food processor a few weeks ago and after 3 uses it broke down The young girl who helped me was really nice and helpful
Really great customer service at Pro Cook. The sales assistant was friendly, knowledgeable and took the time to recommend the right coffee whisk for me. She was very helpful throughout the whole purch... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, Reino Unido
- 0141 6114181
4,8
Excelente
325 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful staff members
Helpful staff members , good communication and good product.
13 de junho de 2026
Very helpful and friendly staff
Very helpful and friendly staff - I will certainly be back
11 de junho de 2026
Great product lovely staff👍
6 de junho de 2026
Service with a smile and shop is well…
Service with a smile and shop is well kept with great selection of products
10 de junho de 2026
My happy place!
Sales assistant was lovely, shop had lots of good merchandise. Will definitely be back!
9 de junho de 2026
Smashing
Gurus in the store were living and very helpful. I will be back for more lovely things x
1 de junho de 2026
Happy customers
Wide selection of cookware items and choice, very happy with our tableware purchase. Staff member also very helpful and pleasant. Lovely environment to shop in, well worth a visit.
5 de junho de 2026
Very helpful store assistant
In addition to the purchases I made this visit, I wanted to look at and discuss a highly probable future purchase about which I had some questions. The assistant who helped me was very knowledgeable, and helpful, and her expertise was evident. I will be back to make the purchase in person hopefully fairly soon. She was a credit to your company.
4 de junho de 2026
bamboo knives…
I bought a set of three bamboo knives for my husband the dark haired lady that served me was brilliant she new what she was talking about efficient and friendly.
9 de maio de 2026
The staff very helpful
The staff. Very friendly and knowledgeable about the company. The clean open displays in the shop was a very pleasant experience.
29 de maio de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
My new favourite shop
The staff knew every product and were amazing at helping us find everything we needed also the quality of everything is amazing highly recommended
28 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so glad our staff could help you find everything you needed and that you're happy with the quality. We appreciate your recommendation!
Lovely staff
Lovely staff, lots of knowledgeable information and practice to choose the right knife set and I love my choice x50 professional chefs set and magnetic wooden block are fantastic just what I was looking for
28 de maio de 2026
So satisfied with quality of the…
So satisfied with quality of the product, highly recommended
24 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so glad you're satisfied with our product's quality! We appreciate your recommendation.
Resposta da ProCook - Glasgow Braehead
We're happy our team was helpful, friendly, and informative.
Amazing service both in store and…
Amazing service both in store and delivery. My large order arrived the next day. You made my mum in laws day in the Braehead store as the manager recognised her and remembered her previous order. Two fantastic wedding gifts bought. Thank you.
25 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so happy to hear about your amazing experience with both our in-store and delivery services. It's wonderful that we could make your mum-in-law's day and help with your wedding gifts.
nice friendly staff
27 de maio de 2026
Resposta da ProCook - Glasgow Braehead
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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