First visit to your Braehead store and was immediately impressed by the level of customer service! Staff explained all about the knives we were looking at and also tried cutting with these prior to pu... Ver mais
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Leia as opiniões dos outros
Knowledgable and polite staff were able to advise me on various options with pros and cons for each allowing me make an informed decision on what pot/pan set to purchase. Very happy with the service.
I visited your braehead store as I purchased a mini food processor a few weeks ago and after 3 uses it broke down The young girl who helped me was really nice and helpful
Really great customer service at Pro Cook. The sales assistant was friendly, knowledgeable and took the time to recommend the right coffee whisk for me. She was very helpful throughout the whole purch... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, Reino Unido
- 0141 6114181
4,8
Excelente
325 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Excellent service from wonderful sales agent
Very knowledgeable sales agent, polite, offering to order product that is not in store, taking time to explain differences between pans I wanted to purchase
15 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so happy to hear our agent was knowledgeable, polite, and took the time to explain product differences. Thank you for your review!
Lovely staff and love everything I bought
I wish I remembered the lovely ladies name from procook Braehead. She was great helping me pick items for my new house. Very helpful as I didn’t know where to start. Ended up with lots of items I needed and wi be back soon for more
23 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so glad our team member provided excellent assistance, helping you find exactly what you needed for your new home. We appreciate your kind words and look forward to your next visit!
Steak knives
The staff are very helpful and can point you in the right direction. Lots of choice and good quality.
19 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so glad you enjoyed our staff's helpfulness and found a great selection of quality products. We appreciate your kind words!
Staff in store were so lovely and…
Staff in store were so lovely and helpful. We had a lot of heavy items and were happy to help lifting these things with us.
17 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so happy to hear our team was lovely and helpful with your heavy items. Thank you for your kind words!
Excellent customer experience.
20 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We appreciate your kind words.
Resposta da ProCook - Glasgow Braehead
We are so pleased with your purchase.
Excellent customer service.
The sales assistant was friendly, professional and informative.
14 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We appreciate you sharing that our sales assistant was friendly, professional, and informative!
Staff in braehead shop are lovely-…
Staff in braehead shop are lovely- friendly and could not be more helpful.
13 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so happy to hear our staff was friendly and helpful! Thank you for your kind words.
Staff are lovely
Staff are lovely. Have helped me find things both times I’ve been in even if I ended up not buying.
12 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so glad our staff was helpful during your visits! We appreciate you sharing your positive experience.
Good range of kitchen ware and very…
Good range of kitchen ware and very knowledgeable and helpful staff.
14 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We appreciate you sharing that our kitchenware range and staff were helpful!
Completely useless…
Amended review due to prompt action in processing a refund.
I was miss sold a completely useless fry pan. I was looking for a pan which was less than 20cm. I was recommended a small individual pan. As there was no labelling on the one I was shown I specifically asked if it was induction compatible and I was assured that it was. IT'S NOT! I now have the prospect of a near 60 mile round trip to return it.
14 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We’re sorry to hear about your experience. We can see that one of our advisors has now resolved this issue for you.
Please accept our apologies for the incorrect information provided regarding the pan’s induction compatibility and for the inconvenience caused.
Resposta da ProCook - Glasgow Braehead
We're glad you enjoyed your experience. We appreciate your kind words.
The sraffe were very knowledgeable
The sraffe were very knowledgeable. Helped us find what we were looking for with no pressure to buy
10 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We appreciate you sharing your experience! We're so happy to hear that our staff's knowledge was helpful and that you felt no pressure to buy.
Friendly staff
11 de maio de 2026
Resposta da ProCook - Glasgow Braehead
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great product helpful staff.
9 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We appreciate your kind words!
Resposta da ProCook - Glasgow Braehead
We really appreciate your kind review.
Assistant was really helpful and…
Assistant was really helpful and pointed out offers of 3 for 2 etc. great shop too.
8 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so happy you had a great experience and found our assistant helpful with offers. We appreciate your kind words!
Very pleasant and friendly staff
Very pleasant and friendly staff in Braehead Glasgow store
7 de maio de 2026
Resposta da ProCook - Glasgow Braehead
We're so glad you enjoyed our pleasant and friendly staff at our Braehead Glasgow store! Thank you for sharing.
Resposta da ProCook - Glasgow Braehead
We appreciate your positive feedback about our shop and knowledgeable staff.
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