The staff are very helpful and friendly. I don't like staff members hanging around asking if they can help or just watching you making you feel uncomfortable. In ProCook they are available when you w... Ver mais
A empresa respondeu
Unit 148 Lower Mall, Chantry Place Shopping Centre, NR1 3SH Norwich, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The staff are very helpful and friendly. I don't like staff members hanging around asking if they can help or just watching you making you feel uncomfortable. In ProCook they are available when you w... Ver mais
A empresa respondeu
Highly recommend ProCook I have bought a number of items from my local ProCook shop in Norwich, as well as from their online store over the past couple of years. Service has always been excellent and... Ver mais
A empresa respondeu
Went into the Norwich store and the lady couldn’t be more honest respectful and friendly. No pressure on sale just made it an easy experience especially when it comes to spending high amounts of money... Ver mais
A empresa respondeu
Lovely, clean store here in Norwich. Staff always helpful and friendly. Good range of prices - you can choose something expensive but for many products the prices are very reasonable. Good range of pr... Ver mais
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Escrito pela empresa

Unit 148 Lower Mall, Chantry Place Shopping Centre, NR1 3SH, Norwich, Reino Unido
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The shop had what we wanted. That’s a lot better than others in Norwich. Will shop there again. Staff very friendly and helpful
Really lovely shop and great quality products with super helpful staff 🫶

Resposta da ProCook - Norwich
I asked a friendy man for a traditional can opener that actually WORKS..the answer was "ah..this way"..one quality ,heavy item later a very happy customer...first can didnt stand a chance ..,.my new favourit shop.
The staff are extremely helpful and friendly. They take their time to explain stuff to you when asked about a product. The product are really good quality.
The Pro Cook shop itself is bright and welcoming as are the staff! I easily located the item I was interested in and with staff help I purchased it. I am very pleased with the large trivet which looks modern and practical in my kitchen.
The items were of good quality and the staff were very welcoming
The saucepans and frying pan we purchased were very high quality and very well designed would highly recommend
Pro cook for their range of cookware and their professional staff.
The Lady we saw was extremely helpful and very polite.
On 7th August I ordered a set of pans from procook, I paid for next day delivery for Saturday 8th. When this did not arrive I contacted your customer support and was told it had not been shipped. I asked if you would deliver it on the Sunday and was told no. I told you I could not accept delivery during week and you said you would hold it until the following Saturday. I contacted you on Wednesday 12th and said I was off work on the Friday so you could deliver it on either the Friday or the Saturday (14th or 15th) it never came on either day. I contacted you again and was told it had not been dispatched at which point I cancelled my order and received a refund. No explanation or apology, shocking customer service

Resposta da ProCook - Norwich
Very helpfull staff at Norwich store. Excellent products. Always a go to store when I am in Norwich. Thank you.
Beautiful shop, stunning displays and very knowledgeable and helpful staff.
Bought some lovely knives but not used yet so cannot comment on them yet.
We found just what we wanted in this well presented shop. Friendly staff. Will use again.
Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to suit.
At no time was it felt to be a pushy sales patter.

Resposta da ProCook - Norwich
I always manage to find what I'm looking for. The staff are always friendly and helpful. The products are of good quality and not overpriced.

Resposta da ProCook - Norwich
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