Profile Pensions Opiniões 

2719
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Fees are too high and its a constant drain on my pension pot. Currently trying to transfer to another provider but profile pensions are not responding to messages when i am requesting account i... Ver mais

Classificada 5 em 5 estrelas

Water Unnisa was very professional and clear with the information she shared with me. I hope to interact with her next year when I am ready.

A empresa respondeu

Classificada 5 em 5 estrelas

Profile pensions who ever I speak to and when they are always polite friendly and professional They helped me set up online accounts whilst on the phone as I’m nog computer literate lol I couldn’t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good website to be able to review investment. Good communication when recommending strategy change. Able to send questions and queries and get a response. Able to speak to a real person with enquiries... Ver mais

Informações sobre a empresa

  1. Fundo de pensões
  2. Fornecedor de planos de poupança reforma

Escrito pela empresa

A better pension for a brighter financial future. Combine your old pensions into a personalised plan and we'll make sure your money works as hard as you do.

Our Company

Escrito pela empresa

Our Mission
We are on a mission to make Britain better off by giving everyone the right pension plan based on their individual circumstances.
Make the most of your pension
Saving for the future has become too complicated, with many people lacking confidence when making financial decisions. Millions of people are not making the most of their pensions or have lost track of them altogether. Many are unknowingly leaving their old pensions in poor underperforming funds with high fees, and those who decide to self-manage often make expensive mistakes.
What makes Profile Pensions different?
We use our impartiality and expert knowledge to give you the right pension plan, choosing the best funds from leading money managers from the whole of the market. Our fees are low, all-inclusive and transparent. Our service is online for your convenience, but if you need help, or things explained to you in an easy to understand way, you can ask your dedicated pension adviser at any time.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2719)

76 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Happy investor

Been with profile pensions for a good few years, very happy that my pension is reviewed frequently and kept in touch by email “news letters ‘ which is very reassuring, feel my pension is in safe hands.

27 de fevereiro de 2026
Classificada 5 em 5 estrelas

To My financial adviser

To My financial adviser, Ashley rams. Bottom, she is one of the most helpful professional and friendly Adviser, and the rest of the team who work alongside profile pensions are very professional and courtesy as well. I will recommend them to anybody myself. Your sincerely, George cully.

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

No more working.

After many, many, years of working and supporting a wife and family, it was now time to think of retiring and starting a new chapter in my life. Profile pensions sorted out my private pension into a scheme that suited me at this time. After a really friendly and comfortable chat with my advisor at Profile pensions, I have now got a date to retire around with no worries about sorting out funds, I just have to get in touch with my advisor when ready and it's all sorted. Thank you Profile pensions for your support.

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quick and easy

Quick and easy, website easy to follow, updates all the way through, excellent service

18 de fevereiro de 2026
Classificada 1 em 5 estrelas

track and trace NOT transfer !!!

i only asked for profile pensions to track down old pensions NOT transfer

13 de fevereiro de 2026
logótipo da Profile Pensions

Resposta da Profile Pensions

Hi Paul,

We are sorry to hear that our service did not meet your expectations, as you only wanted to locate your pensions. Our Find, Track & Service always includes transferring pensions we find to a new portfolio with us, and you gave us the authority to transfer your pension during the process. Your new portfolio is matched to your needs, as we give you a personalised pension plan.

The team have tried to contact you several times to discuss and have left you a message in your account hub. Please respond with your updated contact details, or request a call, and we'll be happy to go through this with you in detail.

Thanks,
Carina Chambers
Marketing Manager

Classificada 5 em 5 estrelas

My money is doing well with profile pension

My money is doing well with profile. A standard kind of commission looking at other companies.
Prompt to answer my questions when I have any.
Easy to use online portal.
Profile chased down and administered my old pensions without any issues.
Absolutely zero complaints.
Thank you for your amazing hassle free service.

21 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Profile Pensions asked me to agree to…

Profile Pensions asked me to agree to an adjustment to my pension pot which I noticed involved an increase in their charges. When I eventually spoke with an advisor about this, they did all they could not to discuss my concerns. I actually had to ask 4 or 5 times to finally receive some of the information that I was looking for.

When mentioning this service was not suitable for me (I wanted a simple discussion rather then a fight to get the information), I was asked to speak to a manager - a week later.

The manager called completely unprepared for the call - thinking this was regarding the pension review rather than the attitude and lack of service from the previous call. As the conversation meandered forwards, I believed less and less of what was said, and suggested that we part ways as this is not what I want from a pension advisor.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Profile Pensions

Resposta da Profile Pensions

Hi Gary,

We appreciate you sharing your experience. We're sorry to hear about the difficulties you faced regarding clarity on charges and the information provided. The service you received fell short of the transparency we want to deliver. Thank you for your feedback.

We've contacted you and asked if you'd like to talk to us again, so please book in a call if you'd like to.

Thanks,
Carina Chambers
Marketing Manager

Classificada 5 em 5 estrelas

I had a very good informative review.

I had a very good informative review.
I was informed of all my pension information and decided to transfer another pension into this one.
All in all a very good Company to deal with who put your pension in the best place with all my own options given to me taken into Account.

5 de janeiro de 2026
logótipo da Profile Pensions

Resposta da Profile Pensions

This was one of Sam's customer's he was on the transfer out list, but but following a conversation with Sam this business was retained and an additional pension added, well done Sam Packham

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