Protyre Autocare - Bushey Opiniões 

858
TrustScore: 4.5 em 5

4,3

152 High Street, Bushey, WD23 3DH Bushey, Hertfordshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had my Service and MOT done here today. Very friendly staff and must give a shout out to Reece at Bushey Protyre. There was an issue with the DVSA servers today but Reece was able to ensure my car w... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Thank you Reece for helping me sort out my tyre after having a problem with Asda not delivering it. Also, thank you to Asher for giving me a quote and quickly getting me booked in and sorting out my... Ver mais

Classificada 5 em 5 estrelas

Rees was incredibly helpful and is very knowledgeable. Everything was done on time and to a high standard - 4 new tyres fitted and balanced etc. in under an hour. The team of fitters clearly appreciat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Reasonably priced and personal service, feels like an independent even though they are part of a group of businesses. Used them a few times, I never feel like they are taking me for a ride! I'm not su... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • 152 High Street, Bushey, WD23 3DH, Bushey, Hertfordshire, Reino Unido

  • 020 8950 8858

4,3

Excelente

TrustScore: 4.5 em 5

858 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(858)

33 287 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent every time

Nothing is too much for this guys ! They did such an act of kindness for me today! Always look after me (take pity) and would highly recommend Kipling to anyone I spoke to! Wouldn’t go anywhere else ! Thank you so much! (The tyre queen)

9 de julho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Dear Laura,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey
branch.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Classificada 5 em 5 estrelas

Came in this morning to have my brakes…

Came in this morning to have my brakes checked. They needed doing straight away. Rees was so very helpful and got it done straight away for me. Excellent service. Thank you so much

9 de julho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Kim,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, polite and efficient, highly recommended.

8 de julho de 2026
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Darrell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Had my MOT today and spoke to Reece who…

Had my MOT today and spoke to Reece who spoke to me in depth about what my car will need moving forward. He was informative and honest and suggested it might be time to get a new car. With nothing to gain from this, I really appreciate his help before spending loads to get it repaired! Thank you!

7 de julho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Caroline,

Thank you for sharing your positive feedback regarding your recent visit. We are delighted to hear that our team member Reece provided you with informative and honest advice about your car's future needs. We appreciate your custom!

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Can’t fault this place.

Can’t fault this place.

Took a tyre in for some advice today and received nothing but a professional, honest and well priced service from the team.

2 de julho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Dan,

Thank you for your fantastic feedback! We are so pleased to hear that you received professional, honest, and well-priced service from our team at Bushey. We truly appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Classificada 1 em 5 estrelas

Poor communication and handover …

I booked a service and Mot together for a Saturday at 10am which should have been ready by lunchtime. Firstly I did not hear anything until late afternoon when I was called to say it had failed the mot and quoted me £350 to replace the rear shock absorbers, however as the parts are not available due to the time it will be done on Monday. So agreed that they keep the car and I worked from home so I can collect the car when ready. I did not hear anything on Monday and tried to call many times but no answer. By 5pm I got a lift to the garage and found that my car was still on the ramp being worked on. However, when enquiring on the progress they realised that even though they had changed the shocks they did not know that it was in for MOT as a different person dealt with it over the weekend and now could not get the MOT signed off as it was too late. I could not take my car but he was promised it will all be ready first thing Tuesday morning and promised a big discount off my next service or work done. I had to get picked up which was not convenient! I then came back on Tuesday morning to find that even though the car was ready with Mot. The bonnet was covered in dried on Bird poo. I was told that the car is kept in the garage overnight but most probably during the day either on Saturday or Monday it was moved and parked under a tree. When I complained I was initially told that he can't control where the birds poo but then he offered me a £10 to get my car cleaned, which I don't need! I just would expect a better level of service and care not to return a car in that state. They should have known it is not the right way to provide a customer service. I spent over £600 with them, so should have been treated better, internal communication was poor no customer updates or communication, not able to contact them as phone is not answered. Overall not good, hopefully just a one off and hopefully they will honour the discount off my next service as compensation, but they must improve communication and handover process.

26 de junho de 2026
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Dear Simon Kalms,

Thank you for sharing your detailed feedback. We sincerely apologise for the numerous issues you encountered with your recent service and MOT. We understand your frustration regarding the communication breakdowns, delays, and the condition in which your car was returned.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Very good service

Very good service

1 de julho de 2026
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Christine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

I cannot thank this garage enough for…

I cannot thank this garage enough for their understanding and professionalism . I was honestly overwhelmed when I found out how much my car was going to be to fix it and I did have a bit of a meltdown. The team were incredible , patient and kind to me . My car passed its MOT with the essential repairs and am booking in for all the other work to be carried out.

Excellent service , honest advice and a team that treats people with respect and understanding . Thank you. You are all amazing and the main man himself who had to put up with my tears .

17 de junho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Dear Amelia,

Thank you for taking the time to share your wonderful feedback!

We understand that unexpected car repairs can be overwhelming, and we're truly glad our team at our Bushey branch, was able to provide the support and understanding you needed during a stressful time.

We pride ourselves on offering excellent service and honest advice, treating everyone with respect.

We look forward to assisting you with the remaining work.

Kind regards
Kayliegh
Customer care - Protyre

Classificada 1 em 5 estrelas

Nobody answers the phone I was left…

Nobody answers the phone I was left holding on numerous times in the end I had to drive up there so annoying

29 de junho de 2026
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Dear Cindy,

Thank you for taking the time to raise your concerns. We are sorry to hear that you have not been able to reach the team at our Bushey branch via the phone.

We would like the chance to investigate into the matter further for you, therefore we have brought this to the attention of the Area Manager who will look into this at the centre and will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Very nice guys

Very nice guys, and always good value

29 de junho de 2026
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Warren,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 1 em 5 estrelas

Ac sistem emptied.

Hi, l m Adrian
I went in the garage for air con regas and check. 4 years l didn't do anything to the a.c. sistem. I said to check and refill. The air it was warm around 20°.
What they did!?
They said the sistem is ok, they checked, and regase the air con.
I spend 89 pounds.
How is now?
The sistem is empty. I checked in 2 garages, and they said the same.
Is emply!
The refunds they don't want to do. In this case ghis is my fair review for this garage, and the company as well!

20 de junho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Dear Adrian,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Amazing staff and serviced my car …

Amazing staff and serviced my car Reece was on reception he is super helpful to me.

22 de junho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Raj,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 2 em 5 estrelas

I booked my car in for MOT

I booked my car in for MOT, very last minute as I hardly use it. But its always kept fully serviced at dealership, and usually MOT with them also. This time I was about runout, so booked online. I knew the front passenger light needed correctly fitting and alignment. But they failed it on 2 items regarding the front light, which I informed them about prior to the test. There was indeed 2 other minor items that it failed on, so that wasn't the main problem. I did keep the car with them for the repairs. But they actually made my passenger light even worse, and said upon collection the next time it will need a new fitting. Ive not used my car since I collected it, and today I have found the cover to protect the lamps on the passenger light is missing. It was attached with a plastic lanyard strap as per standard. They have broken this, as its always been there. Now the light fitting is cracked, the lamp doesn't hold in place and I need to get a new headlight, but I wont be taking my car back there. Im so annoyed, I even let my MOT get that low, and had to rely upon this place. The car also rattles on the front end, which even for a car of its 10 years has NEVER done. Its well maintained, and has been butchered.

2 de junho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Dear Karl Hartley,

Thank you for bringing this to our attention.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 2 em 5 estrelas

My car was scraped while having two…

My car was scraped while having two front tyres fitted. Although there were scratches already there these were new ones. They denied it and I couldn’t prove it.

17 de junho de 2026
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Dear Gill Quarman,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 1 em 5 estrelas

I booked 2 tyres for today fitting…

I booked 2 tyres for today fitting 19.6.26
Over 225 I paid. Just had a call they are fully booked and can fit on Monday.I took the day off work to drive 25 mins to get my tyres fitted at the time given.Why put a time take my money and you cant do the job.you are not the ones that have to wait 3 to 5 days for a refund and took a day off for nothing.I am most annoyed with your rubbish service.I will never reccomend your garage.Its not you that is out of pocket and had to take time off work.Anyone who is booking with this company please ring them as they are absolutely rubbish. I had to put 1 star wish I could put minus 10.waste if time.I will never book with any time waster company that takes money then inconvenience their custers word of mouth is powerful and I will not recommend your company to anyone.

19 de junho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Dear Rishi Maharaj,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. I called and my repair was done within a couple of hours

17 de junho de 2026
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Christine​,

We would like to thank you for sharing your feedback regarding the service you received at our Bushey branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 4 em 5 estrelas

Staff were very good

Staff were very good. Helpful, personable, did a great job.

On the negative side, I had to wait an hour from my agreed booking time for my car to go on the ramp.

Obviously some staff shortages can't be avoided. But it's not fair on the customer on the booked in customer. Could the delay not have been foreseen? Could someone not have given me a call in advance?

Thanks to the staff though.

17 de junho de 2026
Classificada 5 em 5 estrelas

Very helpful

Very helpful. Booked me in without much notice, did the job on time and on budget.

29 de abril de 2026
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Neil,

We're delighted to hear we could assist you promptly and meet your expectations for the job. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Always a great service

5 de junho de 2026
logótipo da Protyre Autocare - Bushey

Resposta da Protyre Autocare - Bushey

Hello Sandip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bushey branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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