Protyre Autocare - Penrith Opiniões 

1469
TrustScore: 4.5 em 5

4,6

Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Reception staff very welcoming and friendly The waiting area is in need of a refurb The fitting of two tyres seemed to take a long time This location was unable to check tracking due to combinati... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good service but very short staffed, I remember when I could go and wait for an hour or so then get seen. Last couple of trips I’ve had to return the following day it’s driven me to Harry’s tyres half... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

had a blowout offside rear just south of Penrith on the M6 WHICH WAS TERRYFIYING This company were brilliant in helping us out knowing we had a 9 year old Autistic Child stranded in at the si... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have visited Harold’s Tyres at Penrith numerous times, before and after pro tyre took over. I am usually sceptical of Big brands taken over family businesses but the level of service and care at Pro... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, Reino Unido

  • 01768 864361

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1469)

33 340 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Great receptionist

Great receptionist, very helpful. The fitting seemed very slow for what was required, more than 2 hours for 4 tyres and alignment, slow compared to many previous experiences of having tyres fitted. Overall a good job done.

20 de março de 2026
Classificada 2 em 5 estrelas

Excessive pricing with Lacking service

One of the female staff on reception lacked basic customer service skills.Trying hard to push extra sales in an agressive manner.Did not like that.
Mot failure that could not be repaired for 2 weeks due to lack of staff.The price of job needed £436 .Went to another garage and it cost £200 less for same job.Protyre margins unrealistic
Please do not cut and paste your standard answer of contact us to discuss .You had your chance to be bothered about my experience when the car was brought in.Score would have been 1 but only changed it as interaction with mot mechanic was very good.

25 de fevereiro de 2026
logótipo da Protyre Autocare - Penrith

Resposta da Protyre Autocare - Penrith

Dear Mr Lydon,

Thank you for leaving us a review of your experience. We are sorry to hear that you did not have a positive experience. 

We respect your wishes of not being contacted to discuss, however if you would like for this to be investigated further please do not hesitate to reach out to us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

I left my car in for M O T and on day…

I left my car in for M O T and on day of appointment arrived reception was good told time taken for MOT and offered to wait or be called when finished. Pleasant staff and good explanation of condition of vehicle.

27 de fevereiro de 2026
logótipo da Protyre Autocare - Penrith

Resposta da Protyre Autocare - Penrith

Dear A. O'NEILL,

We're happy to hear that your experience was positive with our team at our Penrith branch!

We appreciate your feedback regarding the service and the clear explanation provided.

Thank you for choosing us for your MOT.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Classificada 4 em 5 estrelas

Good service from Protyre

Good service from Protyre, tyres not the cheapest option but I wanted the same as was already on my van, so I paid for it.
Good advice from them, and as I was buying 2 tyres, they did a puncture repair free of charge, which I appreciated.
I’d use them again.

21 de janeiro de 2026
Classificada 2 em 5 estrelas

Disappointed customer service, wouldn’t go back.

I booked in to have two new tyres fitted at 10am. At 11am my car hadn’t moved from where I parked it. We went to a local supermarket to use the loos as the office was so scruffy, old and dirty so I didn’t fancy finding out the condition of the toilet. When we arrived back my car was being fitted with the tyres. Eventually my surname was shouted out, no explanation for the delay, no apologies.

7 de fevereiro de 2026
logótipo da Protyre Autocare - Penrith

Resposta da Protyre Autocare - Penrith

Dear Judith Glennie,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais