Reception staff very welcoming and friendly The waiting area is in need of a refurb The fitting of two tyres seemed to take a long time This location was unable to check tracking due to combinati... Ver mais
A empresa respondeu
Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Reception staff very welcoming and friendly The waiting area is in need of a refurb The fitting of two tyres seemed to take a long time This location was unable to check tracking due to combinati... Ver mais
A empresa respondeu
Good service but very short staffed, I remember when I could go and wait for an hour or so then get seen. Last couple of trips I’ve had to return the following day it’s driven me to Harry’s tyres half... Ver mais
A empresa respondeu
had a blowout offside rear just south of Penrith on the M6 WHICH WAS TERRYFIYING This company were brilliant in helping us out knowing we had a 9 year old Autistic Child stranded in at the si... Ver mais
A empresa respondeu
I have visited Harold’s Tyres at Penrith numerous times, before and after pro tyre took over. I am usually sceptical of Big brands taken over family businesses but the level of service and care at Pro... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, Reino Unido
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I had a booking for just one tyre. Taken pretty much on time. All good.
Great receptionist, very helpful. The fitting seemed very slow for what was required, more than 2 hours for 4 tyres and alignment, slow compared to many previous experiences of having tyres fitted. Overall a good job done.
Excellent service as always. Lovely, friendly professional staff. Very quick and efficient.
Good garage got my MOT done here fast reliable service would recommend. Able to book online which is a plus :)
One of the female staff on reception lacked basic customer service skills.Trying hard to push extra sales in an agressive manner.Did not like that.
Mot failure that could not be repaired for 2 weeks due to lack of staff.The price of job needed £436 .Went to another garage and it cost £200 less for same job.Protyre margins unrealistic
Please do not cut and paste your standard answer of contact us to discuss .You had your chance to be bothered about my experience when the car was brought in.Score would have been 1 but only changed it as interaction with mot mechanic was very good.

Resposta da Protyre Autocare - Penrith
My time slot was previously booked but that had no effect on the reality. Work didn’t start until around 45 minutes after the booking time!
The work itself was excellent.
The desk staff member was brisk and officious (not a people person)
I left my car in for M O T and on day of appointment arrived reception was good told time taken for MOT and offered to wait or be called when finished. Pleasant staff and good explanation of condition of vehicle.

Resposta da Protyre Autocare - Penrith
Very efficient and work completed in a timely manor
Great prices and service as always 👍
Happy customer 🙂
Good service from Protyre, tyres not the cheapest option but I wanted the same as was already on my van, so I paid for it.
Good advice from them, and as I was buying 2 tyres, they did a puncture repair free of charge, which I appreciated.
I’d use them again.
It was a quick and effective repair and a very fair price.
Tyres changed promptly at prearranged time. Good price.
I booked in to have two new tyres fitted at 10am. At 11am my car hadn’t moved from where I parked it. We went to a local supermarket to use the loos as the office was so scruffy, old and dirty so I didn’t fancy finding out the condition of the toilet. When we arrived back my car was being fitted with the tyres. Eventually my surname was shouted out, no explanation for the delay, no apologies.

Resposta da Protyre Autocare - Penrith
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