Protyre Autocare - Taunton Opiniões 

Good price and service. Thanks

Fantastic customer service from Dave and exceptional value for money as usual.

Recently took our car to Protyre Taunton for a service and MOT. We were advised that additional suspension work was needed, which we agreed to, but unfortunately the car now seems to drive worse than before and still has the original creaking issue, along with a new clunking noise that wasn’t present previously.

There was also confusion with the paperwork as we were initially given another customer’s MOT certificate. When we returned to collect the correct one and ask about the ongoing issues, the experience was disappointing. The staff member on the front desk was dismissive, blunt and unhelpful when we tried to explain our concerns.

Another confusing point was that advisories mentioned verbally during the original visit didn’t appear on the MOT certificate we were later given.

Mistakes can happen, but overall the customer service and handling of the situation left us with very little confidence. Better experience initially but let down when returning to resolve issues. Sadly we won’t be returning.

Quick and efficient service, Tracking was checked and adjusted very quickly. Report's on tracking, tyres and even brake ware.
Would use again.

great service , staff, thanks.

Overall, I had a good experience. However, I felt that the receptionist did not explain things clearly to me, while I noticed that other customers were given more detailed explanations.

As all payments were made in advance, I believe customers should receive the same level of attention and professionalism. My suggestion would be to improve customer service and communication to ensure all customers feel equally valued and informed.

Very welcoming staff, informative of letting me know of what additional work will be needed in near future.
Free tea/coffee whilst waiting. A relaxed hour

Good service

Dave was brilliant, found 2 nails in my tyre, fixed the puncture in under half an hour and all for a very reasonable price, highly recommend!

I ordered 4 tyres.. when I got to the branch only 3 had been delivered.. the branch were the most unhelpful people I have ever met.. it took me 4 phone calls to black circles to get my 4th tyre fitted.. I lost time and money through wasting my time! I’ve always used tyre shopper.. this was the 1st time using black circles.. the worst experience I’ve had having tyres fitted

Super responsive and helpful staff, good product pricing.

Protyre performed my MOT last weekend and it was such an easy process. Booking was simple and there were lots of time slots available. Staff were friendly and the MOT was completed really quickly and lots of detailed information was provided to me afterwards. Would highly recommend

Excellent customer service and advice

Excellent job and the schedule service is on time as scheduled.

Well done.

PRICE IS RIGHT.

Very efficient service and helpful staff

Really good service staff very helpful.

The team made every effort to fix the issue with my car and ensure it was running correctly.

My aircon regas all went according to plan. No problems. Very efficient service.

If you are a woman and not as knowledgeable about cars AVOID this garage PLEASE!

Booking easy to do and work carried out at stated time with tea and coffee available.