Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... Ver mais
A empresa respondeu
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... Ver mais
A empresa respondeu
Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... Ver mais
A empresa respondeu
The manager was very helpful, polite and explain that my new tyre fitted had been balanced and because it had no weights, explained that sometimes they come up with zero reading. If not happy please c... Ver mais
A empresa respondeu
Saturday afternoon 3 pm while fitting a new tyre brake pads on the metal panic need to drive next day to airport manager say,s don’t panic I will send out for the pads at a local stockists sure to hi... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Toby was very professional and helpful, from welcoming me, to giving a break down, on time which was exact whilst the MOT was carried out. The MOT tested was very polite and very knowledgeable. Definitely a positive experience thank you to you both.
Very easy ordering online, great service on arrival and very competitive on price
Good polite service, hasn’t got 5 stars because the wait is a bit long.
Was charged £150 for changing a tyre and just found out, with the tyre they fitted, it should have cost less than £80
Should add: the date of the experience was 14/06/2024, but I have only just found out about the excessive charge.
I emailed about the incident and got no response.
Submitted a full report as requested and was told several times that someone would get back to me.
They never did.

Resposta da Protyre Autocare - Weymouth
My car failed the MOT for a number of reasons. They phoned me up, explained what needed repairing to get it through the MOT and repaired it. No pushy sales, just honest conversations and work. Can’t fault them.
Easy to book online with great prices. Fitting appointment was quick and efficient.
They were very busy and had staff issues but still kept smiling and doing their jobs. Great value and work was perfect.
Have been a customer for 3 years and highly recommend to anyone.
Always go to the full extent to be helpful. Always polite & a pleasure to deal with.
Work is very good.
I like that they always know me by name
Excellent service from start to finish and had my car back at the time they said it would be
Very professional
Clear communication
Personable staff, it was a pleasure.
Thank you
Exceptionaly long wait after booking time slot. over 2 and a half hours for 2tyres!! Drove car off forecourt only to hear loud banging from under car. They did look but it appears it may have been jacked in wrong place. Will not be going back and have told my friends at golf club.

Resposta da Protyre Autocare - Weymouth
Waited and waited for a phone call to let me know my car was ready but no call ?

Resposta da Protyre Autocare - Weymouth
Booked in for 13:00 for 2 tyres but car did not get looked at until 14:00 so not sure why they offer timed appointments when they are unable to meet them..

Resposta da Protyre Autocare - Weymouth
The original MOT appointment at the Christchurch branch was cancelled on the appointment day -inconveniently - due to the sole MOT specialist being off sick & no back-up being available: however an alternative MOT appointment was booked by an available Christchurch staff member at the Weymouth branch the next day and the process at the Weymouth branch was very efficient & friendly.
Been a customer of Bathwick/Protyre the past 20years. Booked in at the desk after looking at Internet prices of good quality tyres similar to continentals. Offered 2 Falcons by the manager. They were in stock and booked in same day at 3pm. Arrived on time and left approx 4.30pm with a bill of £357.58.? Later queried this bill and had it reduced to £234.38 by the manager. There seemed to be a communication problem with Internet pricing deals etc. A good job done by Max for the fitting and alignment checks on my Focus estate.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.