Protyre Autocare - Weymouth Opiniões 

941
TrustScore: 4.5 em 5

4,5

2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The manager was very helpful, polite and explain that my new tyre fitted had been balanced and because it had no weights, explained that sometimes they come up with zero reading. If not happy please c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Saturday afternoon 3 pm while fitting a new tyre brake pads on the metal panic need to drive next day to airport manager say,s don’t panic I will send out for the pads at a local stockists sure to hi... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • 2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Reino Unido

  • 01305 788556

4,5

Excelente

TrustScore: 4.5 em 5

941 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(941)

33 287 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Helpful staff and fast service

Helpful staff and fast service

17 de junho de 2026
logótipo da Protyre Autocare - Weymouth

Resposta da Protyre Autocare - Weymouth

Hello Mrs Lyell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 1 em 5 estrelas

Spent hours waiting

Spent hours waiting despite having an appointment booked online.
Locking wheel nut tool was then broken and I was sent away with two wheel nuts missing in order to buy replacement tool.

8 de junho de 2026
logótipo da Protyre Autocare - Weymouth

Resposta da Protyre Autocare - Weymouth

Dear Alan,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 1 em 5 estrelas

MOT not completed

I had an MOT booked for 28/05/2026 at 10:00am. At around 9:00am on the day, I received a phone call informing me that the technician due to carry out the MOT was unwell, so the appointment would need to be rescheduled. The staff member was very polite and even offered to contact another garage on my behalf if they were unable to fit me in soon.

I then attended the rearranged appointment on 03/06/2026, only to be told at the desk that the technician was still off sick and that I should have been contacted beforehand. Unfortunately, I never received any phone call or notification.

I had booked my MOT well in advance because my current MOT was due to expire soon. Due to the lack of communication regarding the cancelled appointment, I was not given the opportunity to arrange an alternative booking elsewhere, and I am now left without a valid MOT.

3 de junho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Weymouth

Resposta da Protyre Autocare - Weymouth

Dear Maya,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 3 em 5 estrelas

When arrived I was told it will take…

When arrived I was told it will take about 45mins it took just over 2hrs when asked I was told short on staff but that's an excuse they always say

1 de junho de 2026
logótipo da Protyre Autocare - Weymouth

Resposta da Protyre Autocare - Weymouth

Dear Graham Kinson,

Thank you for leaving us a review.

We're sorry to hear that you had a longer waiting time than expected. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 4 em 5 estrelas

After a slight hiccup with the…

After a slight hiccup with the appointment the customer service I received was excellent. The singing from the staff was entertaining and brightened up my morning. Thanks guys, you were great.

16 de maio de 2026
Classificada 5 em 5 estrelas

Fabulous service from Ayrton

We arrived just as the garage was about to close with what we thought was a puncture as the warning light had come on. Despite being on his own for the day, Ayrton checked over each tyre, added pressure as needed and, having found a deep gash in one of the tyres, replaced it with a new one. Fabulous customer service

9 de maio de 2026
Classificada 5 em 5 estrelas

Honest professional advice.

The tyres are my cars achilles heal, they are aways picking up nails and tacks. 4pm on a Saturday afternoon Eyrton managed to find time to check the tyre. I received honest professional advice, the tyres are not standard so had to be ordered in, Max fitted it after the bank holiday and I was good to go. Really good service, great team.

2 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor Communication

I placed a wrong order for a tyre. Phoned to cancel and was told no problem and refund would be processed.
I placed another order for the correct two tyres which were successfully fitted with no problems.
I am still waiting for a refund for the first incorrect order. I have phoned, sent an email on the 1/4/26 with no reply. Just been on hold for 25 minutes with nobody answering phone!
The work done was fine and without problem but the communication is awful

26 de março de 2026
Opinião espontânea
logótipo da Protyre Autocare - Weymouth

Resposta da Protyre Autocare - Weymouth

Dear Mr Gale,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration, order number and a contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

The lads at the Weymouth branch…

The lads at the Weymouth branch couldn't do any better great communication from all of them made to feel welcome and not just money walking in , advise and solutions on hand to any issues , great bunch of lad don't change anything it's working 👍 will always take myn and my families buisness to them

27 de março de 2026

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