Pure Beauty Opiniões 

524
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Delighted when I knew exactly what I was looking for and this company had best prices and offers. My order was packed well and delivery was swift and updated by email. Highly recommend.

Classificada 5 em 5 estrelas

Good delivery, fantastic price and such a great product! Have been using medik8 night restore for over 3 years and it never disappoints; and neither did Pure-Beauty. I do recommend them!

Classificada 5 em 5 estrelas

Sending this from New Zealand my sister in Bristol I wanted a supplier I could trust and this one met my expectations. Prompt delivery and clear fast communication. She was delighted. Will use again.... Ver mais

Classificada 5 em 5 estrelas

I have been using Pure Beauty for years for my products. The service is fantastic and so is availability. I have never ordered anything and found it to be out of stock. Thank you for being a great... Ver mais

Informações sobre a empresa

  1. Salão de beleza
  2. também em
  3. Clínica de dermatologia
  4. Fornecedor de produtos de beleza
  5. Loja de cosmética
  6. Loja de produtos para cabelo

Escrito pela empresa

We are a small family run Beauty Salon from Lichfield in the Midlands and we have been selling Professionally Recommended Beauty Products Online in the UK for nearly 20 years. Our brands include some of the most popular, well known and well resepcted skincare and hair care products in the UK. These include Dermalogica, Elemis, Medik8, SkinCeuticals, Olpalex, L'Oreal, Color Wow and many, many more besides. We are a small business and we are very proud to be so and the comes with it's stregnths and weaknesses but we have a strong and loyal customer base and we always try and do our very best for all of our customers. We hand pick and pack all of our customers' orders, we do it from our Salon in Lichfield and we process and send orders as quickly as we can but we are not a multi-national business and we will never deliver your items the same day. What we will do is appreciate each and every customer and each and every order they choose to place with us.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

524 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 86% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(524)

194 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 2 em 5 estrelas

Service as expected but be very careful

I thought I added a particular product to the basket and paid for the item. When it arrived it was not the correct one.

I then double checked the order and indeed the company did send out the product as per order - I must of clicked on the wrong product by mistake.

No issues, I asked for return address and swiftly returned the product, at my cost, in its original condition and with the free samples I received.

I was offered a price difference to send out the product I needed, but the additional amount would have made the product too expensive compared to other sellers.

I therefore requested a refund.

To my surprise I was refunded £5 less than what I paid - when I queried I was advised that the original delivery fee had not been refunded.

When I checked the order, it was free delivery and I had only paid for the product.

I did reply back requesting the remaining amount to be refunded and I correctly predicted I would not really receive a response.

Under consumer law I was entitled to a full refund.

Refund policy in website also did not state anything regarding this,

Opened PayPal case and refunded straight away.

Two stars given as the sending out and packaging of the original incorrect product was good.

It’s just a real shame that they try to penny pinch - and ignore consumer law.

I appreciate a family business but have some integrity.

28 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased 3 dermalogica products as a…

I purchased 3 dermalogica products as a gift for my daughter , they were on offer, I had a free gift and free sachets , I received them quickly with updates where order was , in plenty of time for my daughters birthday .

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good products with great discounts

Good products with great discounts, very competitive prices out of all other retailers. Love the different discounts available on really good products. Easy to use and order on their website. Notification of tracking delivery very useful. Packaged in a small secure cardboard box which fitted through letter box was really helpful. Loved the “ about us” and background story of how it started and the family involved. Will order again as I’m very pleased with the no fuss service.

12 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The email kept coming back as not…

The email kept coming back as not delivered as it was possible scam. The product I ordered was, I believe, faulty. A closed system should not take an excessive number of pumps to start. Once it started, the product spurted out and dried too quickly. After going to PayPal for a refund, responses began; however, the website was the only way I could get a return label. Password resets did not work. After a week, the customer service agreed to send the label. Even after all of this, my refund won’t be sent until they “examine the product and then will advise me further!” Their discount of the product is not worth all this hassle.

10 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

1st time using and wasn’t disappointed

1st time using and wasn’t disappointed. Great to get discount on higher end products, every penny counts these days. Didn’t take long to arrive either and was kept updated. Just looking for my next purchase now

15 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Competitive pricing, good service, easy to use website, what’s not to like, great company that provides good products. I buy Dermologica and this is usually the best company to get the best price from.

4 de agosto de 2026
Opinião espontânea

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