QBIC Heating (CGS) Opiniões 169

Excellent service.

Product arrived on time and as described. I highly recommend to buy from them

Great product good service and delivery. Is the log effect available separately please advise.

Quick delivery. Slimline tubes. Easy to fit

Let me know there would be a short delay and gave option to cancel. Dleivered later as advised. Great product does the job well at a great price.

Horrendous, they charge ridiculous fees for delivery then don't bother ship for ages. Then they go ahead and choose shitty delivery companies who just dump your package and claim to have delivered it. Even though they never actually went to my house. I contacted them and they just repeated what the delivery company said. No one actually knows where my package is! And they've stopped replying to me. I've lost £135 and this company is still claiming to be legit.

item as described thought might have had a plug but not

Brilliant firm to deal with! Our delivery was good the fire arrived within days, and looks fabulous.
When we needed to contact the customer service they were simply the best we had ever dealt with, everything was sorted within a few hours with a call back.
Would 100% buy from QBIC Heating again..

I am dleighted with the product and the service. It is a wall-mounted fire but, as yet, I have not had it fixed to the wall. I have tested it, however, and it works well and looks good.
My experience with the telephone operators was all good and positive.
I was, above all, impressed by the delivery driver, Mike. He was cheerful, helpful and obliging even though the fire was very heavy for one man to lift.

Response to an order is long-winded and the timer system on the Dimplex heaters I bought is so complicated that I have by-passed it and used simple wall timers

Easy to use website. Good communications and quick delivery for a heavy item (oil filled radiator).

We bought this fire a couple of weeks ago.
Delivery was very prompt with no hiccups.
Delivery man was very polite and helpful. Thank you. Communication throughout was good too.
The fire is lovely and easy to use.
I would definitely use this company again.

Very pleased with every aspect. Lovely looking radiator and good output. Good communication and seamless delivery.
All round very good. Got a free standing Delonghi oil rad, had for 20 plus years and only changed a thermostat! Hope this gives the same service. Had several
comments on how nice it looks.

Helpful technical assistance in selecting my purchase and good service in making that purchase. Delivery was fine. Thank you.

Had spacer for dimplex fire I wanted in stock and a good price. Ordering service quick and easy to use. Delivered in timescale stated.

I am still waiting for the heater to arrive, three weeks later. This company need to choose a better partner than FedEx to ship their products.
Made a complaint about it and never received a follow up from the company.

Excellent service. Had the item I was looking for in stock.

Great people to deal with & Very helpful.

5*'s for brilliant customer service, a very rare thing these days. We ordered the incorrect heater. Despite being our error, not only was it exchanged without anyfuss, the replacement was delivered next day and the original heater was collected for return. No hassle! Thank you for such a great service