If it were possible I would not give a one star rating. I received a dress that was not fit for purpose. One of the seams was partially sewn right side facing which suggests it had to be mended. Mor... Ver mais
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Leia as opiniões dos outros
i ordered a mother of the bride dress in my size which is 16 but it arrived in a totally different size it arrived in terrible flimsy packaging i couldnt even fasten the dress! the contact is terrible... Ver mais
Ordered a dress for my daughter’s prom before reading the reviews and then super regretted our actions. The tracking information didn’t give any reassurance, took a long time and apparently came from... Ver mais
I’m not sure I’d recommend this Company…. I ordered my wedding dress and I paid nearly £20 for delivery as they had an option to pay more for delivery within 3-7 business days! Three weeks l... Ver mais
Informações sobre a empresa
Escrito pela empresa
At QUEENDANCER, we believe every milestone deserves a dress that makes you feel confident and beautiful. From bridesmaid gowns and prom dresses to wedding guest outfits, evening wear, and business suits, we offer a curated collection designed for life's most memorable moments. We are committed to quality, comfort, and style. Each piece is crafted with care using quality fabrics and thoughtful tailoring, ensuring you look and feel your best. With a wide range of sizes, colors, and customizable options, we strive to help every customer find a dress that truly fits—both in size and in personality. Customer satisfaction is our priority. We offer reliable worldwide shipping, easy returns, and responsive support to make your shopping experience smooth and enjoyable. Your feedback matters to us—it inspires us to improve and grow every day. Thank you for choosing QUEENDANCER. We are honored to be part of your special occasions, and we look forward to creating beautiful moments with you, one dress at a time.
Informações de contacto
Estados Unidos da América
- www.queendancer.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 4% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
DO NOT USE THIS COMPANY
I would give this company no stars if it was possible. I ordered a dress from them for a ball and when it arrived it had glitter falling off it everywhere from the second it came out the bag and had strange proportions in the chest area so the dress was no good even if it wasn’t shedding. This company advertises as a UK company and you don’t find out they’re actually a Chinese company until you start getting shipping information, they will NOT refund you and when you return it they will claim they can’t find your parcel and won’t allow you to speak to anyone to get anywhere. DO NOT USE THIS COMPANY
Oh I wish I had read reviews
Oh I wish I had read reviews. I have been scammed. A dress was received very ooor quality falling apart sequins glued on. Bad fit. They won’t refund you. £138 wasted on something she cannot wear. I will report to stop them trading in the UK. Do not order from them you will not receive the dress in the picture.
Do not buy from this brand
Do not buy from this brand - they do not send you the item described (poor quality imitation of listed item) and you have to return to China at your own expense before they agree to a refund - I doubt they would then issue the refund.
If I could give 0 stars I would
If I could give 0 stars I would. The dress arrived absolutely nothing like pictured on the website. Emailed their customer service and was advised I would have to cover the cost of shipping for return which was fine. However they then gave me a fake return address, and then kept telling me it was right when I sent them evidence that it wasn’t. It’s a uk website, they had UK in their name, however everything is in China. Had I of known this when ordering I wouldn’t have bothered. They will not give me an alternative return address and without returning it, I can’t get my money back for the shocking excuse of a dress I received after paying £62 for what looked beautiful on the website.
DO NOT TOUCH.
Can’t even award 1 star
Can’t even award 1 star. Shocking service. Do not buy!!! Waited weeks for dress to arrive. Finally came. Sizing wrong, dress nothing like the online photographs. Poor poor quality. Couldn’t return. They said I wasn’t within 7 days. I was. Repeatedly emailed them.
Literally the worst company I’ve ever…
Literally the worst company I’ve ever had the displeasure of dealing with. Ordered a dress, didn’t turn up in the time period stated, sent them multiple emails complaining, had no response for 3 weeks until I said I was going through my bank for a refund and going to trading standards over it. Refused to cancel/refund my order because it was “against company policy” before it was eventually sent out to me, stating I could send it back when it got here for a full refund. Stay away!
Avoid this company at all costs!!
Avoid this company at all costs!!! I ordered a jacket for a wedding, received it but too small. I stupidly ordered the size up which I still have not received! I emailed multiple times requesting a returns label with no reply so I just returned it to the address. They now have both jackets and I’m £130.00 down!!!!!
Was shipped after 3 weeks
Was shipped after 3 weeks, now no response to return request.
Scam
Scam - ordered and never received. No confirmation email, no response to emails… avoid
SCAMMER!!
Please AVOID!!!!! This website is a scam. My partner ordered from this website on express delivery and literally nothing arrived, no information, no update, no delivery. Got scammed!! £115 gone down the drain…
Order missing
Order missing. Paid for express delivery. No answer from the company. Complete scam.
DON NOT ORDER FROM THIS COMPANY
DON NOT ORDER FROM THIS COMPANY! It’s impossible to get a refund and no reply to emails. THE WORST WEBSITE EVER
do not order from this company…
do not order from this company impossible to get a refund on a unsuitable item claim they will refund but just ignore all requests when asking to return
Do not order from this company
Do not order from this company. The delivery time was longer than they said and they made it impossible to return what was a very poor quality dress. a total waste of over £50
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