Avoid this company! Charging nearly £15 for next-day delivery, taking payment first, then telling you they need your vehicle documents and ID. They even said it’s our policy we make the plates when yo... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy to do, uploaded my documents which was simple enough. My documents were accepted within the hour. Very happy with the service, thank you!
Excellent "Next Day" Royal Mail fully tracked service. The plate supplied was exactly as per my order and of very good quality, the price including 1st Class delivery was well below many competitors w... Ver mais
A empresa respondeu
After trawling through numerous companies I'm so glad I chose quick plates. I was tempted to go to my local Halfords to have the plates made as the thought of having to upload documents for verificati... Ver mais
A empresa respondeu
3,9
Bom
663 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I found that Melanie who dealt with me…
I found that Melanie who dealt with me was very helpful. If I need another plate,I will certainly get back to you. Many thanks.👍
21 de setembro de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you, David! We’re really pleased to hear that Melanie was able to help and made the experience a positive one.
We’ll be sure to pass your kind comments on to her, and we’d be delighted to help again whenever you need another plate. 👍
Thanks for choosing Quick Plates!
The Quick Plates Team
Fast and efficient service thanks.
17 de setembro de 2026
Opinião espontânea
Resposta da Quick Plates
Thanks Steve! Great to hear you were happy with the fast and efficient service. We really appreciate you taking the time to leave us a review.
The Quick Plates Team
Simple and easy to use
Simple and easy to use. Very prompt service. Have used twice already and wouldn’t hesitate to use again.
16 de setembro de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for the great feedback! It’s brilliant to hear you’ve already used Quick Plates twice and found the process simple, easy and prompt both times. We really appreciate your continued custom and look forward to helping you again.
The Quick Plates Team
Quick plates are very quick to take payment.....
Quick plates are very quick to take payment but very difficult to contact. I used them because I wanted the plates immediately. I ordered a number plate on 26th September. Unfortunately I hadn't uploaded my documents. They hadn't sent me an order number so I emailed them and sent my documents that way. I also sent them a message via their on-line message service because it is not possible to phone them. I did not get a response. When I sent a further message asking for a refund I finally got a reply on 6th September saying that I had agreed to the T&C's and they would not provide a refund. They still didn't bother giving me an order number or any way of sending my documents to them. By this time it was too late because I had had to buy a numberplate elsewhere as I had informed them
Please save yourself time and money and avoid this site!
7 de setembro de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Julie,
We’re sorry to read this, but there are a few points in your review that we need to clarify.
When an order is placed, the requirement to provide the necessary ID and entitlement documents is clearly explained as part of the ordering process. These documents must be supplied before we can legally manufacture and despatch registration plates.
For security and data-protection reasons, we do not accept customers’ identification documents by ordinary email. They need to be uploaded through our secure document upload facility.
We also cannot simply cancel and refund an order because the required documents have not yet been supplied. Number plates are personalised goods manufactured specifically to the registration ordered, and the applicable terms, including the documentation requirements, are agreed to during checkout.
We certainly do not deliberately make it difficult for customers to provide their documents, and where a customer is having difficulty accessing their upload instructions, we are happy to resend them.
We would also point out that the dates stated in your review appear to be incorrect, as it says the order was placed on 26 September but that we responded to you on 6 September.
We are sorry that you chose to purchase another set elsewhere rather than completing the documentation required for your existing order with us.
The Quick Plates Team
Charged twice after website showed payment was cancelled
I only wanted to order one front number plate.
My first order was #82626. The website showed that the payment had been cancelled and stated that no charge had been made to my card. Because of this, I immediately placed a second order, #82630.
I received only one front number plate, but my bank account was charged £14.78 twice.
I contacted Quick Plates and explained the situation. They acknowledged that the website had displayed an incorrect payment message and said they had since changed the website to prevent this happening again.
Despite this, they have not refunded the additional £14.78.
I do not think this is reasonable. If the website had shown the correct payment status, I would never have placed the second order.
I am now having to pursue the duplicate charge through my bank.
30 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Homi,
We’re sorry that the payment status displayed on the website caused confusion, and as we explained when you contacted us, we identified the issue with that message and have since corrected it.
However, we would like to clarify one important point in your review. Your card was not charged twice for the same order. Two separate orders were placed – #82626 and #82630 – and a separate payment of £14.78 was processed for each order.
We appreciate that you placed the second order because you believed the first had been cancelled, based on the message displayed on the website, and we understand why this was frustrating.
We have taken your feedback seriously, which is precisely why the website messaging was changed once the issue was brought to our attention.
The Quick Plates Team
Easy to use and fast dispatch
Easy to use, fair pricing and fast dispatch. Will use again for my next order
31 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Thanks Alan! Great to hear you found the ordering process easy, the pricing fair and the dispatch nice and quick. We really appreciate your feedback and look forward to helping with your next set of plates!
The Quick Plates Team
Motorcycle plate and self tapping screws
They supplied me with a motorcycle registration plate yet the fixing kit (extra £5) is not for motorcycles, this consists of self tapping screws and some coloured caps, which are good for NO motorcycle (nor is the kit worth £5) only cars for screwing into plastic. If this was clear in the description then I wouldn't have had to waste a fiver.
Bikes require the plastic screw and bolt fixings to fix to the bracket!!!
Quickplates will not pay for return postage even though it's a misleading purchase so beware of this. The plate is fine but if you offer a fitting kit for a bike then supply something that can be used.
As with a lot of online sellers nowadays they are only interested in sales and not customer satisfaction.
Hardly worth returning with the cost of postage.
I rate you very low in customer service, not that you care.
I would also like to add that my motorcycle metal registration plate bracket is standard across all motorcycles and is NOT an "aftermarket" addition.
Offering a fixing kit for a motorcycle registration plate indicates that you know how they are mounted and that you are selling something that motorcyclists can use, this is clearly not the case on both accounts, you clearly do not understand how motorcycle plates are mounted nor is this kit of any use whatsoever to motorcyclists.
Self tapping screws!!!!! Really????
DO SOME RESEARCH QUICKPLATES.
22 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Robert,
We’re sorry that you were disappointed with the fixing kit, but we do need to clarify a couple of points.
The fixing kit ordered is our standard number plate fixing kit, consisting of screws and coloured caps. We don’t advertise it as a motorcycle-specific fixing kit, nor do we state that it contains plastic bolts for aftermarket motorcycle mounting brackets.
Motorcycles use a wide variety of mounting arrangements, so the fixings required will depend upon the particular motorcycle and bracket being used. In your case, you advised us that you have a metal mounting bracket requiring a different type of fixing.
When you contacted us, we confirmed that you were welcome to return the fixing kit and that we would refund the £4.99 paid for it once received. As the item supplied was the item ordered and was neither incorrect nor faulty, we did not agree to pay the return postage.
We certainly do care about customer satisfaction, which is precisely why we offered to accept the kit back and provide a full refund for it despite having supplied the product ordered.
We’re pleased to hear that you are happy with the motorcycle plate itself, and we’re sorry that the optional fixing kit wasn’t suitable for your particular mounting arrangement.
Kind regards,
The Quick Plates Team
Good service
17 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Alex,
Thank you for taking the time to leave us a review.
We’re really pleased to hear that you were happy with the service you received. We appreciate your custom and hope to help you again in the future.
Kind regards,
The Quick Plates Team
Made a mistake with my order company…
Made a mistake with my order company say I have to pay an extra £6 to get a refund
18 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Andrew,
We’re sorry to hear that you were disappointed.
As explained when you contacted us, the £6 deduction is a processing fee that covers the non-refundable payment processing costs we incur when taking the original payment and issuing a refund. This is outlined in our terms and conditions, which are accepted during the checkout process.
We appreciate that this wasn’t the outcome you were hoping for, but we do try to be as transparent as possible about our policies.
If there’s anything further we can help you with, please don’t hesitate to get in touch.
Kind regards,
The Quick Plates Team
Brilliant service from start to finish.
Brilliant service from start to finish.
16 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Alkesh,
Thank you for your wonderful review.
We’re delighted to hear that you had a brilliant experience from start to finish. Knowing that we delivered the level of service we aim for is fantastic to hear.
We really appreciate you taking the time to leave us your feedback and look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
SUPER guys to quickly & easily get plates from. RECOMMENDED
Easy website to use, simple clear instructions and illustrations.
Wide variety of styles, borders, symbols etc, all at very reasonable prices.
VERY fast service - ordered Wednesday EVENING, Thurs morning they confirmed despatch - LESS THAN 12 hours overnight!
Highly recommended
12 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Hi David,
Thank you so much for your fantastic review.
We’re delighted to hear that you found our website easy to use, with clear instructions and a great choice of styles and options. It’s especially pleasing to know you were impressed with the speed of our service—dispatching your order in under 12 hours is exactly the level of service we strive to provide.
Thank you for your recommendation and for choosing Quick Plates. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
Simple and fast delivery
Brilliant website, very simple and I was worried it was going to take long to come but it was fast and came via Royal Mail
11 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Heather,
Thank you for your lovely review.
We’re so pleased to hear that you found our website simple to use and that your order arrived faster than you expected. We know how important quick delivery is, so it’s great to hear everything went smoothly.
Thank you for choosing Quick Plates. We really appreciate your feedback and hope to be able to help you again in the future.
Kind regards,
The Quick Plates Team
Very quick and reasonable cost.
10 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Hi,
Thank you for taking the time to leave us a review.
We’re delighted to hear that you were pleased with both the speed of our service and our competitive pricing. Providing great value alongside fast turnaround times is something we work hard to achieve.
We really appreciate your support and hope to be able to help you again in the future.
Kind regards,
The Quick Plates Team
Scammed
Scammed. Didnt have the paper work to hand but they took the money any way and refused to refund.
6 de agosto de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Glen,
We’re sorry to hear that you were disappointed with your experience, but we do feel it’s important to clarify the situation.
As a DVLA Registered Number Plate Supplier, we are legally required to receive and verify proof of entitlement and proof of identity before we can dispatch replacement number plates. While these documents are not required to place an order, they are clearly listed throughout the ordering process and are required before we can complete it.
Your order was manufactured in accordance with the details you provided and is being held pending receipt of the required documentation. We hold orders for up to three months to give customers plenty of time to provide the necessary proofs.
As the plates are personalised goods made specifically to your order, they are exempt from the standard cancellation rights under the Consumer Contracts Regulations once manufacturing has begun.
We certainly have no intention of misleading customers, and we’d still be very happy to complete your order as soon as the required documents are uploaded through our secure portal.
Kind regards,
The Quick Plates Team
Fantastic service
I wouldn’t go anywhere else for my number plates. I’ve ordered serval now for my vehicles and trailer and I cannot fault the service. Quality plates, constant updates, fast delivery and easy ordering. Highly recommended.
Many thanks Quick plates for a 5⭐️service as always
29 de julho de 2026
Opinião espontânea
Resposta da Quick Plates
Hi,
Thank you so much for your fantastic review and for your continued custom.
It means a great deal to hear that you’ve chosen Quick Plates for multiple vehicles and your trailer, and that you’ve consistently been happy with the quality of our plates, our communication, the speedy delivery, and the ease of ordering.
Your recommendation really does mean a lot to us. Thank you again for your continued support—we look forward to helping you with your future plate orders.
Kind regards,
The Quick Plates Team
Very good service fast and professional
Very good service fast and professional
27 de julho de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Mr Dand,
Thank you for taking the time to leave us a review.
We’re delighted to hear that you found our service fast and professional. Providing a quick, efficient service while maintaining high standards is exactly what we strive for.
We really appreciate your support and hope to be able to help you again in the future.
Kind regards,
The Quick Plates Team
Refusing to ship or issue me with refund.
Absolutely shocking service, ordered over a month ago and still haven’t received my plate. Emailed them and they stated I haven’t uploaded correct documents which I uploaded exactly what was asked. Claimed they emailed me requesting more documents, 2 weeks prior, which they didn’t. Happy to hold on to your money. Shocking service, wouldn’t recommend to anyone! Company refusing to issue me with a refund.
27 de julho de 2026
Opinião espontânea
Resposta da Quick Plates
Hi,
We’re sorry to hear that you feel this way.
As a DVLA Registered Number Plate Supplier, we are legally required to verify proof of entitlement and proof of identity before we can manufacture and dispatch number plates. Unfortunately, the documents initially provided did not meet these requirements, so we contacted you to explain what was needed in order to proceed.
We appreciate that emails can occasionally be missed or filtered by spam/junk folders, but we can confirm that correspondence was sent requesting the additional documentation. Without the legally required documents, we are unable to dispatch the plates.
Regarding your request for a refund, replacement number plates are personalised goods manufactured specifically to your order and are therefore exempt from the standard cancellation rights under the Consumer Contracts Regulations once production has commenced.
We would still very much like to resolve this for you. If you provide the correct documentation via our secure upload facility, we’ll process your order without delay. Alternatively, if you contact us directly, we’ll be happy to review your case with you.
Kind regards,
The Quick Plates Team
Fantastic from start to finish
Fantastic from start to finish. Easy to use website, clear and easy to pay. Kept informed of the process and delivered on time. Great quality of finish and fixing kit was also a great.
24 de julho de 2026
Opinião espontânea
Resposta da Quick Plates
Hi David,
Thank you for your excellent review.
We’re delighted to hear that you had a fantastic experience from start to finish. It’s great to know you found our website easy to use, the ordering process straightforward, and that our updates kept you informed throughout. We’re also pleased that your plates arrived on time and that you were happy with both the quality and the included fixing kit.
Thank you for choosing Quick Plates. We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
Outstanding!
Very quick validation, very quick postage also. Absolutely flawless service!
23 de julho de 2026
Opinião espontânea
Resposta da Quick Plates
Hi,
Thank you for your wonderful review.
We’re delighted to hear that you found both the document validation and delivery to be so quick, and it’s fantastic to know you felt the service was flawless.
We really appreciate you taking the time to share your experience and hope to be able to help you again in the future.
Kind regards,
The Quick Plates Team
Good Company that I’d use again without hesitation
Easy to use web site, pricing is competitive and delivery made in good time. I’d certainly use Quick Plates again.
21 de julho de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Laurie,
Thank you for your fantastic review.
We’re so pleased to hear that you found our website easy to use, our prices competitive, and that your order arrived promptly. It’s especially rewarding to know you’d choose Quick Plates again without hesitation.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.