Rapid Mobility Ltd Opiniões 

114
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

I hired one of your scooters for Monkey World yesterday and it made all the difference to my day. From my initial enquiry, my phone call to book last week and the delivery of the scooter has bee... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was on Holiday in Bournemouth Area and popped into your Poole Branch for a Browse,after seeing a Pride Jazzy Assist and trying in the shop,i Purchased and collected same Day I am very Happy I stepp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you Rapid Mobility. We hired a riser recliner chair for my mother in our holiday accommodation. Amazing service, liaising with the holiday home concierge service to deliver before our arriv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We would like to thank Rikkie and his staff at Rapid Mobility Poole shop for their kind attention. With their help and understanding, we decided to buy a new scooter with independent suspension, whic... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamento para mobilidade

Escrito pela empresa

We are a shop and mobile service based in Weymouth and working across Dorset. As a collective we have worked hard within all areas of the mobility industry. With over 10 years experience we decided to bring the best expertise together to create this fresh and accessible company. We pride ourselves on being completely reliable and rapid!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

114 opiniões

5 estrelas
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1 estrela

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4,7

Todas as opiniões

(114)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Five star service

My mum wanted to hire a mobility scooter whilst in the area for a few days. From the moment we rang Steve at the Poole shop and visited in person to collect the scooter, the service received from Steve was exceptional. Gave great advice, very efficient and helpful, also very friendly. He also said we could leave the scooter at Monkey World for him to pick up so we didn't have to go back to the shop in Poole. Steve is a real asset to Rapid Mobility in Poole and we have no hesitation in recommending this company to anyone and will definitely use again whilst in the area.

27 de setembro de 2022
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Resposta da Rapid Mobility Ltd

Hi Andrew,

Thanks for the lovely review, we’ll be sure to pass the message onto the team and Steve in particular.

Kind Regards

Rapid Mobility Team

Classificada 5 em 5 estrelas

Went back to store today after previous…

Went back to store today after previous purchases to purchase a rolator for my mum. Had great service from them and excellent customer service with a query all was sorted promptly, professional and a caring manor

25 de agosto de 2022
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Resposta da Rapid Mobility Ltd

Hi Christine,

Thank you for your lovely review and it was truly a pleasure to help you when you were in our pool store yesterday. Please do not be a stranger in the future.

Regards

Rapid Mobility Team

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. I bought a wheelchair for my brother in law. The owner was so helpful and the wheelchair is perfect.

Great price too.

11 de agosto de 2022
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Resposta da Rapid Mobility Ltd

Hi Gill,

It was an honour to meet and assist you in this matter. Please do not be a stranger!

Regards

Warren and the Rapid Mobility Team

Classificada 5 em 5 estrelas

Excellent customer service

Popped into the Poole shop today for a minor fix for my Dad’s rollator walker. Fixed in 5 minutes, which meant my Dad didn’t have to be without it- excellent.
Great customer service. I would highly recommend this store. Thank you

10 de agosto de 2022
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Resposta da Rapid Mobility Ltd

Hi Emma,

Thanks for the lovely review! The staff always find it a true honour to receive one. We will pass on the message and please don’t be a stranger if you need us in future!

Kind regards

The Rapid Mobility Team

Classificada 5 em 5 estrelas

Freedom Again!

Feeling apprehensive about buying and using a mobility scooter for the first time I visited the Poole shop. Right from the start Rikki put me at ease, no hard sales patter, no pressure, just good advice and the ability to try out different models, he made me feel extremely comfortable about the whole thing. I'm now the proud owner of a Rascal, which was delivered the same day, what service! and at last have my freedom back. Would recommend Rapid Mobility to anyone, thank you so much

4 de agosto de 2022
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Resposta da Rapid Mobility Ltd

Hi Cheryll,

It was lovely to meet you yesterday when you came in for the bag. Rikki had previously said how you moved him in your excitement for getting the product! Thank you for your great review and also for your custom, please do not be a stranger.

Regards

Warren and the Rapid Mobility Team

Classificada 5 em 5 estrelas

Mobility scooter purchase

We would like to thank Rikkie and his staff at Rapid Mobility Poole shop for their kind attention. With their help and understanding, we decided to buy a new scooter with independent suspension, which would help with my ongoing back discomfort.
It was delivered last Friday in time for an anniversary. Special thanks for your kind thoughts, greatly appreciated. Please consider this store for advice and support. Kind regards. Leah Wallace

1 de agosto de 2022
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Resposta da Rapid Mobility Ltd

Hi Leah,

Thanks for your fantastic review! I’ll pass on the message to Rikki and the Poole team! They’ll be overjoyed. Please don’t be a stranger.

Regards

The Rapid Mobility Team

Classificada 5 em 5 estrelas

Mobility experience

I would like to share my fantastic experience I had at the Rapid Mobility LTD in Poole. Great service with their two staff including Rikki there in house engineer, very knowledgeable. Helped me with my new pavement scooter which is perfect for my disability needs.

23 de junho de 2022
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Resposta da Rapid Mobility Ltd

Hi Stephen,

Thank you for the lovely review! The guys in Poole are over the moon with your comments! Don’t be a stranger, take care!

Regards

Rapid Mobility Ltd Team

Classificada 5 em 5 estrelas

What a joy to enter Rapid Mobility in…

What a joy to enter Rapid Mobility in Poole when we were on holiday and be greeted by Ricky who gave us a warm greeting and his advice was excellent.
We hired a scooter for 2 days to experience using a scooter and were pleasantly surprised.
We decided to buy the Pride Colt Executive scooter which Ricky recommended. There was a more expensive one but he did not think it would be as suitable for me.
It was good to know that Ricky was thinking of the client and not selling the most expensive scooter.
We then met Steve who is going to deliver the scooter and personally check it over. He also could not have been more helpful. What a team you have at Poole.
In fact we have a mobility shop 2 miles from home but decided to use the shop in Poole as we were so impressed at the service we received.

Many Thanks

Colin and Karen Harvie

18 de junho de 2022
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Resposta da Rapid Mobility Ltd

Dear Colin and Karen,

Thank you for the lovely review! Rikki and Steve, both spoke very highly of your family and we’re truly pleased that we could help with such a superb product. Thanks, once again for using Rapid Mobility, that is one thing we pride ourselves on in customer needs and customer care! Please do not hesitate to contact us if you need anything and certainly don’t be strangers!

Regards

Rapid Mobility Team

Classificada 5 em 5 estrelas

Great experience with superb service…

Great experience with superb service and friendly staff.. the cup of tea while waiting for adjustment was 5 stars alone..
I bought one of the Titan range which was superb for my size and handles magnificently with every conceivable extras needed for safe road use at night.. something you would feel safe in with well built frame and surround covers that are both attractive and practical with a range of colours
The motorbike controls are easy and quickly mastered with quick reach lights and power controls..
My one is fitted with a large lockable basket on the back with plenty of room also there is more room under the seat mount which is only accessible via the key supplied that locks the steering and switches the electric motor on..
Seat is adjustable for arm reach comfort which also tilts for best back support also adjustable headrest..
The store at Poole is where I purchased and is well stocked with every type of wheelchair, Power Chair and Scooter you could want..
Worth a visit to be met by professional and competent consultants that will gladly help without pressure..
They also repair and part exchange with great prices
My confidence in Warren and his team is 100%..

9 de junho de 2022
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Resposta da Rapid Mobility Ltd

Andrew! It was a pleasure to finally meet you this week! Thank you for your gracious review, we truly appreciate it. You’re always welcome for a cuppa, as you know! We’re more than happy to help and are pleased that you enjoy the Titan! Take Care

Regards

Warren and the Rapid Team

Classificada 5 em 5 estrelas

First Class Service

I can't rate, recommend or thank Rapid Mobility enough for the help today in getting us a scooter and wheelchair, we thought we were going to be stuck at the hotel all holiday, they were fantastic so friendly even though they had to open the shop and deliver to us on a Sunday when they're closed. Highly recommend they're brilliant

29 de maio de 2022
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Resposta da Rapid Mobility Ltd

Hi Kim,

Thank you for your lovely review! It was lovely to meet you and Karen yesterday. Thank you for being patient with us! Enjoy the rest of your stay in our lovely seaside town. We look forward to seeing you again soon.

Kindest Regards

Rapid Mobility Team

Classificada 5 em 5 estrelas

Above and Beyond

Our hotel in Weymouth let us down after saying we could hire a scooter & wheelchair for mom no problem. We rang and rang Rapid Mobility on a Sunday and they were closed, we gave up hope, not long after we had a call back as they'd seen our calls, the man who rang said they were closed but he would go and open the shop and hire us what we needed give him an hour and that's exactly what he did, we are so grateful for what he did for us, opening and delivering for us when he could have had his day of rest, Many Thanks Rapid Mobility you went Above and Beyond and we highly recommend their service, very friendly and helpful, shall contact them direct in future.

29 de maio de 2022
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Resposta da Rapid Mobility Ltd

Hi Karen,

Thank you for your lovely review! It was a pleasure meeting you both earlier and we look forward to seeing you in the future. We’re very proud of our team and it’s always nice to hear good reviews! Enjoy the rest of your stay!

Regards

The Rapid Mobility Team

Classificada 5 em 5 estrelas

I was in Poole over the weekending…

I was in Poole over the weekending 27/3/22 and visited the Poole shop I would highly recommend popping in and having a look from repair to service new and second hand scooters stairlift arm chairs etc they all know how to help you and answer any questions you have the shop is big stock rotating daily grab a bargain don’t miss out give this a try you never know what may catch your eye thanks Terry

1 de abril de 2022
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Resposta da Rapid Mobility Ltd

Hi Terry,

Thanks for the lovely review my friend! Great to see you up at the Poole store! Hopefully we’ll see you up here again soon!

Regards

Rapid Mobility Team

Classificada 5 em 5 estrelas

Rapid Mobility

Rapid Mobility, Poole, is highly recommended by me and my wife. I don't think that I have ever received such good service. The two 'Rickies' know how to put purchasers at ease. They have a full knowledge of the products that they sell and are able to explain and demonstrate them, so that people can understand. The whole purchase was made so pleasant. They know how to look after their customers. The scooter was delivered to my house and a full demonstration of how to use it was given. These boys are the bees' knees.
Use them, if you want to remain mobile!

23 de fevereiro de 2022
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Resposta da Rapid Mobility Ltd

Hi Vivian,

It was a true honour to have served you both and equally to have met you both! Thank you for your glowing review! It is truly appreciated! Please do not be a stranger, it will be our pleasure seeing you for a cup of tea sometime.

Regards

The Two Rikki’s 😂
Rapid Mobility Ltd

Classificada 5 em 5 estrelas

5 star service!

The service my Nan received from Rapid Mobility was truley 5 star. She phoned about having a electric bath chair fittted and they offered to come out the very same day! Their prices are very competitive and for the service received its worth every penny.
After a stroke my Nan hasn't has the confidence to have a bath as she worries about getting in and out. So for them to fit straight away was massive for her. Thank you Rapid she's one very happy lady!

23 de fevereiro de 2022
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Resposta da Rapid Mobility Ltd

Hi Dana,

Thank you for the lovely review! It was a true honour to serve your nan, and always a pleasure talking to yourself. Speak soon.

Regards

Warren & The Rapid Team

Classificada 5 em 5 estrelas

I have just purchased a wonderful…

I have just purchased a wonderful mobility scooter from Rapid Mobility Ltd.
I was shown a lovely scooter that is exactly what I was looking for.
Not just that but I was greeted by two really informative people who answered all of my questions and more.
Absolutely no pressure or stress, just Absolute friendliness.

Best decision I have made, and best place in Poole Town. Also established in Weymouth Dorset.
Fully recommended

23 de janeiro de 2022
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Resposta da Rapid Mobility Ltd

Thanks so much for your lovely review! It was a true honour meeting you and please don’t be a stranger!

Regards

The Rapid Mobility Team

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service! Karl was kind and courteous and really helpful came out and delivered on NYE and collected so we could have a magical family time together. Superb price and a friendly team. Thank you SO SO much :) 😀

1 de janeiro de 2022
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Resposta da Rapid Mobility Ltd

Thanks Amanda for your lovely review! Happy New Year to you and stay safe out there!

Regards

Rapid Mobility Team

Classificada 5 em 5 estrelas

Very good customer service I traded my…

Very good customer service I traded my old scooter in for a new one and they sorted me out the same day very friendly staff would highly recommend them

22 de dezembro de 2021
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Resposta da Rapid Mobility Ltd

Thanks for the great review William! Always a pleasure my friend. Thanks for the continued support!

Regards

Rapid Mobility Team

Classificada 5 em 5 estrelas

I contacted Rapid Mobility for info.

I contacted Rapid Mobility to just gain some information and I spoke to Warren, he was very informative and helpful. Unfortunately for me geographically he was unable to physically assist with my mum's dilemma, however he did everything he could to ensure I knew exactly what I needed, knowing he wasn't going to get any business from it! The least I could do as a thank you in return, was to leave a review, I would highly recommend him. Thanks again *****

9 de novembro de 2021
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Resposta da Rapid Mobility Ltd

Hi Jenny,

Thank you for your lovely review. It was a pleasure assisting you and I hope you manage to get the issue sorted. Take care, and you know where we are if you need further assistance.

Regards

Warren

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Called at 9am on Saturday morning whilst on holiday and had a wheelchair delivered to our lodge and shown how to use it by 10am. Could not ask for a better service. Delivery/collection was included in the hire price which was very cheap.Was informed could leave the wheelchair in reception on Monday morning and they would collect. Would highly recommend.

3 de novembro de 2021
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Resposta da Rapid Mobility Ltd

Hi Kelly,

Thank you for your kind review! It was an honour to meet you and assist you. If ever you need anything in the future, do not hesitate to contact us!

Kind Regards

Rapid Mobility Team

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