Recliner Collection Opiniões 

Hi Lee,

Thanks for your reply on my review. You have offered a refund on the bases that I arrange delivery back to yourself at my own expense. This is unfair as there is a manufacturing error with the product, as explained the buttons on the recliner chair have been programmed incorrectly. The button that should recline the chair in actual fact rises it and vice versa.

Company informed me immediately after purchase with a thank you and delivery times 5-10 working days chair was delivered on the 10th working day a bit disappointed it took so long as it was needed badly only only wish there was a means of paying extra to have chair delivered quicker. Delivery was free in all fairness chair functions well thank you.

Love the chair. Prompt delivery, drivers quick and efficient. Very happy

Very happy with chair looks good and is comfortable. Only one small problem I keep switching controls on the arm on accidentally, would have liked to get a instruction manual on correct use of this.

Everything went extremely well, excellent communications from Recliner Collection to Courier who delivered and installed the chair. Could not wish for better communications. The reason I have only given a 4 star is that the chair did not come with any instructions on how to operate especially in relation to the massager and heater

Ordered a swatch arrived next day. Phoned to ask a question helpful member of staff told me what I needed to know. Easy online ordering process. Prompt well tracked delivery service

I have a long-standing disease of the spine, decided to get rid of my old chairs that I wasn't using much and buy one that reclined, lifted and had heat and massage. The Recliner Collection certainly offered the best value I could find, when shopping around, and was also incredibly happy at being able to use the VAT relief option because of my condition.

The chair is excellent, very comfortable and the heat, reclining and rising options are all superb. I do always find that the massage options on items like this are never quite as good as you would like but they are okay.

All in all, for the price, this is an excellent purchase that has made my life a lot more comfortable.

I'd also like to thank the customer service team who were polite, courteous and replied to questions quickly. It made a pleasant change to ring and get through to an actual person immediately.

The Recliner Collection offer an excellent service, especially if you don't have a limitless budget.

Very pleased with communication process. Kept informed with progress of my order.I
Happy with product - comfortable and stylish

Very happy with my order 2 guys deliverd my chair and put it together
Lovely and comfortable with plenty padding

I requested swatch samples which arrived very promptly. Very easy to order chair on line and kept in the loop all the time regarding dispatch date and delivery date. 2 man delivery who assembled chair and gave instructions.
Ordered Bramwell chair - very comfortable, just what I needed after Chemo.
I would use this company again, highly recommended.

Recently purchased a riser/recliner, very happy with the quality and comfort of the chair.

Went smoothly from clicking the button to order to delivery-good communication got a call as soon as I ordered -got a call from the delivery company to give me a day and a 3 hour slot.The 2 men assembled it and showed us how the remotes worked they were very helpful and friendly The chair is perfect for my 98 year old mum comfy and stylish-she used the heat setting when she felt cold all together good

Delivery as per said on time installation within ten minutes all in all quite satisfied only gripe there wasn't any instruction booklet to guide you through the use of is there one available.

Very good service. I called them to discuss the delivery service and they were very helpful. Love the chair. The back massage feature is really good. Delivered on time and put together with care.

Excellent service from this company and the delivery team used by them.
New chair "seems to be a hit" with my 92 yr old mother in law ( although it`s hard to tell sometimes ! ).
Chair seems to be well made and robust.
All communications with company very satifactory.

I phoned the company and spoke to a nice lady who was very helpful. I had had a bad experience with a previous chair and did not want a repeat performance. I had a good discussion about the chair, and samples of the material were received the following day. Nothing was too much trouble, and I went ahead with the order using their two man team to deliver to the room and assemble it. I was kept up to date with when delivery would be, and the whole experience was perfect. I love my new chair as it is so comfortable and the heat and massager so beneficial to my illness. I would recommend this company highly.

Great communication & fast delivery. Dad loves his news chair!! Easy to put together & very comfy!

Delivered on time and very helpful men to assemble it and move the old chair to garage. Which was great be6my husband is disabled and I could not have moved it on my own.

Very good service was excellent

We purchased a Rise & Recline chair from this company back in October 2024. Sadly after a couple of months the mechanism developed a noise. We contacted Recliner Collection who very quickly arranged for an engineer to visit. The engineer determined that the chair need a replacement mechanism. The day following the home visit we received a call from the company explaining that it was not viable to replace the mechanism and they offered a replacement or refund. Having lost a little faith in the chair I'd chosen I opted for a refund and this was paid the following day. Although my purchase didn't go to plan the customer service was very efficient and fair and I would have no hesitation whatsoever buying from this company again. I only wish that all companies were as professional and efficient in relation to customer service as the Recliner Collection.