Redring Opiniões 

110
TrustScore: 4.5 em 5

4,7

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 5 em 5 estrelas

Great help from Diane in Support in replacing a shower that had developed a fault in its warranty period.

A empresa respondeu

Classificada 5 em 5 estrelas

Our water heater stopped working suddenly after nearly fifteen months. I contacted Zoe from Redring's Customer's Service to get some help. A series of emails were exchanged in order to find out the c... Ver mais

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Classificada 5 em 5 estrelas

Superb customer service. Once I was handed over by retailer, Redring/Burco were excellent. Responsive, helpful and polite. They eventually came out to resolve my issue in person. The whole experience... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I got a very quick and polite response from Courtney when I enquired how to register my new Redring shower. Basically, just keep the receipt to show, if needed, for 3 years. Excellent communicatio... Ver mais

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Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

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4,7

Todas as opiniões

(110)

46 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Had mine 4 years now gone!

4 years ago I had my kitchen refitted and thought a boiling water tap was a must, so included it.
I would not do so again, it was noisy, spluttered water, not boiling and using electricity unnecessarily.
4 years on the last 3 months or so it has leaked, drip to start with getting worse. Plumber ordered 2 spare parts (£66). Fitted and then found the tank itself had gone.
I am not throwing away more money on this vastly expensive poor piece of equipment.
A new tap is on its way and a new stylish £30 kettle arrived. Sometimes the old way is the best.
I would only be tempted again with a guarantee that reflected the massive investment in such hardware, including the labour. Otherwise no thank you, just not worth it

19 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Electric shower faulty, always dripping

I have a new electric shower just under two months old. The shower continually drips after use. I called the company and they have said they can ask an engineer to attend but, there is a potential call out fee of £120 (Inc vat).
The product only cost £99...

Basically the guarantee is pointless as the potential costs are greater than the initial cost.

I might as well buy a new product

9 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely poor back up service

Installed two off Redring water heaters. There's been a couple of faults with both. Biggest issue is getting engineer to site. The engineer will call with no caller ID and then wont leave a phone number to call back. that's now twice they have done this because the engineer cant locate the site, although they did manage to find it in September. The fault has been reported 6 weeks ago . the service side is shocking. Certainly wont be recommending Redring to any of my other customers. Should have stuck with Zip Boilers.

6 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

First tap installed December 2019

First tap installed December 2019, failed after 6 months to be fair they did send a new one. Second lasted slightly longer again they sent replacement saying it was the last one. Third has stopped working now. I would be disappointed if the first one had only lasted 2 years so having had 3 stop working in that time I will be buying a kettle for £20.very disappointed

6 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

The Redring Reditap boiler tank to…

The Redring Reditap boiler tank to support the boiling water tap is so poor it’s unbelievable!
Boiler tap installed Aug 2019, 1st tank failed July 2020, replacement finally sourced & installed Sept 2020 & this 2nd tank has failed in Jan 2022, 16 months after initial installation!!! Replacement cost of tank alone is £300+

16 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid in hard water areas.

Poor quality. Needs a lot of maintenance when used in hard water area (even with a water softener cartridge installed on the inlet) . The spare parts are usually on backnorder and are extortionate (and I mean extortionate). I recently had to buy a new overflow valve. Over £50 for a couple of bits of plastic. The tank seal has just gone, so I'd better take out a new mortgage to pay for that.

The only positive is the customer service department. They quickly diagnose your problem and can give you the right part number and where to order it from. They would be good, though. I'm sure they have had a lot of practice.

20 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful customer service

Shower valve failed out of warranty, called the helpline and a very helpful lady (Natasha) confirmed the diagnosis, identified the part and now it is on its way! It took all of eight minutes.

The measure of a business is mostly about how it performs when something goes wrong.
_________________________________
Update: New part arrived a few days later, quickly fitted and now we smell nice again!

30 de setembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Redring reditap 3in1 purchased in 2017…

Redring reditap 3in1 purchased in 2017 water unit failed in 2019 contacted company unhelpful and no spare water unit so whole thing needs replacing tap and all wasted 500.00 pound cost so please beware as no support from company at all so shop else where and buy a better product

14 de setembro de 2021
Opinião espontânea

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