I have to say that dealing with Nicola Thacker has been a breath of fresh air. She has been so responsive to my enquiries and has gone above and beyond to assist me with a matter outside of her area.... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I have to say that dealing with Nicola Thacker has been a breath of fresh air. She has been so responsive to my enquiries and has gone above and beyond to assist me with a matter outside of her area.... Ver mais
A empresa respondeu
Gross negligence at Falconet Court (E1W). Left a 3rd-floor roof leak to rot the building fabric since 27 August, ignoring four separate escalations in September. Worse, they left a defunct emergency n... Ver mais
A huge thank you to Faisal Awan for sorting out our parking charges which were sent despite registering for a permit. The parking company were not being supportive but Faisal managed to resolve... Ver mais
A empresa respondeu
I’ve had such a pleasant experience with Faisal Awan (Security Officer) at White City. Faisal is always pleasant and helpful when I needed anything. Would give 10 stars if I could!
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Escrito pela empresa
Rendall & Rittner has been at the forefront of UK residential property management since 1990. We manage around 90,000 homes, from traditional mansion blocks to large mixed-use developments and some of the country's finest prime addresses, with a people-led, technology-enabled and service-driven approach.
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Thank you so much for Fayo help for the assistance.
Very appreciated.
Best regards,

Resposta da Rendall & Rittner
it was very nice speaking to sachin first time there was someone in your office who was great help

Resposta da Rendall & Rittner
Few months ago we moved to Stanmore Place and had some issues with pigeons droppings from our above flat so we reported to Concierge. Maria and Asha were so helpful and assured us that they will contact the owner of above flat and will definitely resolve this issue. Just within a week Asha and Maria contacted the owner of the flat and arranged for the contractor to put pigeon spikes etc and resolved the ongoing issues today. We are very thankful to all Concierge Staff especially Maria and Asha who are always very supportive and helpful along with the Estate Manager Katrina and Kristina as well. We very happy at Stanmore Place and with the services the concierge staffs are always happily helping us out.
Again our special thanks to Asha and Maria at Stanmore Place concierge for providing 5* services.

Resposta da Rendall & Rittner
On Thursday 28th May 2026, I contacted the transfer department team to chase the management pack that was supposed to have been sent to me by email, but never arrived.
Ameera Hassan, answered the phone, I explained the issue and told her that it was urgent. She reassured me that she would do everything she could to email me the pack immediately. She stayed on the line until I received the email and help me check the contents.
She was very helpful, pleasant and professional.
Ameera, I sincerely appreciated your help that morning. Thank you.

Resposta da Rendall & Rittner
I sold my property 7 months ago, but am receiving repeated demands for ground rent. I spoke to them after the first demand and they promised to resolve the situation and that I wouldn’t be contacted again. I’ve now received yet another demand for even more money. You try and ring their call centre and they just say no one is available and hang up. They’re quick to send you to debt collectors for their own mistakes but not quick to answer any phone calls or resolved mistakes!

Resposta da Rendall & Rittner
Abdul at White city living is very kind and helpful every time i need support and help he is always there yo assist
He deserves 5 stars.

Resposta da Rendall & Rittner
Beetham Tower Birmingham building manager by Rendall & Rittner. I published a review back winter time in reference of heating/cooling systems. The engineer came winter time the question in regards of top up with gas still not processed and nothing been done. I sent 2 enquiry to R&R over weeks ago, unfortunately no response. The temperature inside the property is 45 above 0C. I have heart problems and cannot live in this heat. I will be documenting this in case of my heart failure due to extreme conditions. I reported to R&R my health problems during winter response. The heating/cooling system was originally with in planning permission. “Building regulations already require new residential buildings, including houses, flats, student accommodation, residential care homes and children's homes, to be designed to minimise overheating.”
PS: i have sent all the information as Request and you had all the info before
PPS: This issue is well known for the R&R and the engineers was on site in February and what it needed to do is to topping with gas, however nothing been done, but the manager on site tells everyone who completed in regards of heating/ cooling system that: Nobody complains only your property has problems.

Resposta da Rendall & Rittner
Faisal Awan has always acted promptly and efficiently with any issues that I have contacted him about.
If there has ever been a problem he has always took it on board and found a solution.
He has a friendly and professional manner.

Resposta da Rendall & Rittner
Faisal Awan was very helpful and went out of his way to communicate with a concierge to resolve the matter that was pending. Thank you for all your help. Great Service

Resposta da Rendall & Rittner
The Residents Club is a great initiative that gives access to excellent theatre nights and other events. Everything has been well organised, communication has been clear, and it's been a great way to enjoy shows that I probably wouldn't have booked otherwise. It's also a nice opportunity to meet other residents and feel more connected to the community. I've really enjoyed the events I've attended and hope the club continues to grow.

Resposta da Rendall & Rittner
R@R Residents Club -This is a really good way of enjoying theatre events with a social drink first if you have time at The Century Club -Gill Dunsford sends regular updates about what s going on and is always very welcoming to new and regular attendees - thoroughly recommended

Resposta da Rendall & Rittner
Amera and Julie very helpful. Once emailed sorted quickly helped me within one hour had all the paper work I needed. Super

Resposta da Rendall & Rittner
I have lived in R&R managed buildings for nearly 4 years. Overall, I think the service provided is excellent. Staff are very helpful, friendly and knowledgeable. They are quick to rectify issues when they arise.
My favourite part of R&R is the Residents Club and the benefits you get. I have seen excellent shows at discounted prices, received money off meals and got free tickets to various events in London. It’s an amazing perk which I don’t think gets enough recognition.
Main downside is the service fees which seem to go up and up every year without fail. Never seem to get an in depth breakdown of where the increases are coming from.

Resposta da Rendall & Rittner
The Rendall & Rittner Residents Club have consistently chosen great events - we really enjoyed seeing The Truth at the Apollo Theatre on the 8th July, and the drinks beforehand at the Century Club.
Gill Dunsford is a great host and does her best to get to know everyone.
Long may these events continue.

Resposta da Rendall & Rittner
Idris was very helpful. He helped me resolve my issue promptly with in a short time

Resposta da Rendall & Rittner
Gill - many thanks for organising the theatre visit. Very enjoyable, well done, many thanks and look forward to the next event.
Russell

Resposta da Rendall & Rittner
It took some time for their response but once I started to communicate with the televant team, they were very helpful and understanding.
Online system is good but works rather slow.

Resposta da Rendall & Rittner
During my 6 years relying on this company at my present address in London, let alone the 13 years at another address, Rhys Stephens has been the most reliable, responsive and pleasant ambassador for the firm that I have encountered. He is an asset to Rendall & Rittner.

Resposta da Rendall & Rittner
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