Repaircare.co.uk Opiniões 

4354
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Date of Engineers visit change was a bit of a pain, nevertheless, when that was sorted, a slick and quick visit to repair double oven was carried out. Engineer very pleasant and well done, will use ag... Ver mais

Classificada 4 em 5 estrelas

When your engineer arrived he quickly sorted my tumble drier out and he was excellent in every way. What was less ideal was your company's slow feedback following my initial contact with you. An ear... Ver mais

Classificada 5 em 5 estrelas

Got quotes from a few companies found online. This was the best price and inclusive of parts (all others were higher and parts would have been additional cost). Date and time easily arranged, engineer... Ver mais

Classificada 5 em 5 estrelas

The whole process very efficient from booking to engineer completing repair On the day engineer texts to update when arrival due at postcode Fault: Oven not working in cooker The engineer was... Ver mais

Informações sobre a empresa

  1. Loja de eletrodomésticos

Sobre Repaircare.co.uk

Escrito pela empresa

Repaircare are the appliance repair experts and their engineers have already successfully repaired kitchen appliances for more than 1 million households nationwide. Whether it is your freezer, cooker, dishwasher or washing machine that has developed a fault, Repaircare will do all they can to fix it for you, fast! All repairs are guaranteed and you can book online 24/7.

For more information visit the website now at www.repaircare.co.uk.

Call on telephone 0844 557 3701 (Mon to Fri 8am - 6pm, Sat 9am - 4pm, Sun closed)

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 73% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(4354)

160 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Extreemply rude over the phone and…

Extreemply rude over the phone and especialy in a moment when you need their help. No call back, total disregard of clients. It seems their too many brokan apliances and they realy do not care if they work on yours or not. Beawaere and do not even bother to contact them!

10 de dezembro de 2025
Opinião espontânea
logótipo da Repaircare.co.uk

Resposta da Repaircare.co.uk

Dear Jake,

Thank you for your review.

We are sorry to hear of the issues experienced.

At Repaircare we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback and is something we are investigating internally.

Please reply to this review with your job number to investigate further.

Please accept our apologies for the inconvenience caused.

Kind Regards
Repaircare.co.uk

Classificada 5 em 5 estrelas

Great service!

Very impressed by the service….easy to book and my oven was sorted out in no time!
100% recommend Repaircare and wouldn’t hesitate to book them again

25 de novembro de 2025
Classificada 1 em 5 estrelas

Currently been waiting 4 months for…

Currently been waiting 4 months for parts to come in and keep being told different things. Wont let me have a full refund. Avoid this company

2 de dezembro de 2025
Opinião espontânea
logótipo da Repaircare.co.uk

Resposta da Repaircare.co.uk

Dear Simon,

Thank you for your review.

We are sorry to hear of the issues experienced.

At Repaircare we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback and is something we are investigating internally.

Please accept our apologies for the inconvenience caused.

Kind Regards
Repaircare.co.uk

Classificada 1 em 5 estrelas

Stay well clear of Repaircare

I booked a gas oven repair with Repaircare on 12th November with the first scheduled visit for 14th November. No one turned up.
They rescheduled me for 18th November — again, no engineer arrived.
They rescheduled yet again for 26th November, and unsurprisingly, no one turned up for the third time.

I am a taxi driver and have lost three working days because of this company’s constant failures. Their communication is non-existent, their reliability is appalling, and they have shown zero respect for their customers’ time.
Repaircare is the most incompetent repair company I have ever dealt with in the United Kingdom.
They have wasted my time, cost me money, and failed to provide the service I paid for.

PLEASE STAY AWAY.

1 de dezembro de 2025
Opinião espontânea
logótipo da Repaircare.co.uk

Resposta da Repaircare.co.uk

Dear Frank,

Thank you for your review.

We are sorry to hear of the issues experienced.

At Repaircare we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback and is something we are investigating internally.

Please accept our apologies for the inconvenience caused.

Kind Regards
Repaircare.co.uk

Classificada 5 em 5 estrelas

Rangemaster 90

Very easy to book, contacted straight away, told them the fault, repaired within 4 days of booking. Excellent service and would definitely recommend and use again.

13 de novembro de 2025
Classificada 5 em 5 estrelas

Neff oven repair

Neff oven repair. Issue assessed on first visit and part ordered. Issue fixed on second visit. Very competent engineer who clearly knew what he was doing. Fixed price repair is reassuring and although I was a little sceptical at first it was all good.

21 de novembro de 2025
Classificada 5 em 5 estrelas

Would recommend

Turned up on time was knowledgeable and fixed our issue in good time. No mess and was polite. Would have no problem recommending.

17 de novembro de 2025
Classificada 1 em 5 estrelas

Bit of a scam

We filled in all the information online so they should have known more or less what the problem was. Both the right hand hobs on our induction hobs weren’t working and there were error codes (which we detailed).
We waited for them to come in and the engineer took one look at it and within 30 seconds told us the fault. The fault required a part they cost more than their threshold of £250. That is fair enough but the then only give you 50% of the few back even tho they could have easily known the part required without coming in as he learnt no new information from looking at it.
I think it’s a bit of a scam. Definitely wouldn’t recommend unless you know that the cost of the part will be really cheap.

22 de outubro de 2025
Opinião espontânea
logótipo da Repaircare.co.uk

Resposta da Repaircare.co.uk

Dear Antosh,

Thank you for your review.

We are sorry to hear of the issues experienced.

As listed on our website, 'The fixed price appliance repair fee covers you against the cost of the service engineers call out and an evaluation of your product. This onsite visit will determine whether it is repairable.'

In the section, what isn't included, it states 'If the parts required to complete your repair exceed the value of £250.00'.

As discussed, the T's & C's were available to view which they would have been accepted by making the booking.

Please accept our apologies for the inconvenience caused.

Kind Regards
Repaircare.co.uk

Classificada 1 em 5 estrelas

SCAM - Taken money and not offered service

Update - After contacting a local trader they fixed the oven and the repair part was under £50. Not the £250+ repair care told me. They lied and stole my money.

After sending someone round, they said that the cost of the item to repair the oven was higher than a £250 limit stated in the T&C's. How was I supposed to know how expensive the item would be? They've now charged £75 for an engineer to be at my property for 5 minutes. No reputable company would opperate like this. I even offer to pay the excess for the part. The T&C's have a list of vague reasons for why they will not continue the repair - in which case you're out £75 and there is nothing you can do about it. DO NOT USE THESE GUYS.

19 de novembro de 2025
Opinião espontânea
logótipo da Repaircare.co.uk

Resposta da Repaircare.co.uk

Dear Cameron,

Thank you for your review.

We are sorry to hear of the issues experienced.

As listed on our website, 'The fixed price appliance repair fee covers you against the cost of the service engineers call out and an evaluation of your product. This onsite visit will determine whether it is repairable.'

In the section, what isn't included, it states 'If the parts required to complete your repair exceed the value of £250.00'.

As discussed, the T's & C's were available to view which they would have been accepted by making the booking.

Please accept our apologies for the inconvenience caused.

Kind Regards
Repaircare.co.uk

Classificada 5 em 5 estrelas

Prompt and efficient

The technician arrived on time, having texted a couple of times to let us know his progress. He diagnosed the fault in our AEG oven very quickly and, as he happened to have a spare part on board his van, carried out the repair there and then. In and out in 20 minutes. Very impressive - and £40 cheaper than AEG would have been.

10 de novembro de 2025
Classificada 5 em 5 estrelas

good

Hi ,

service fine , but need to improve stock availability ,
I were promise on that day but the part did not arrive on time for the day of service before hand

31 de outubro de 2025
Classificada 5 em 5 estrelas

The ease that I could book

The ease that I could book, arrange and describe my problem was a huge help for me. I felt in control and that my problem appliance would be fixed and it was. Incredibly grateful. And the guy that fixed it was great too which always helps when someone is coming into your space.

4 de novembro de 2025

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