Amazing experience with these folks sent on a Zanussi online fixed repair booking. They finally solved an oven heating and noise issue by replacing a faulty PCB. Some years ago an engineer from Zanuss... Ver mais
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Leia as opiniões dos outros
I just wanted to say thank you to the engineer who came to fix the problem with my cooker door. He did an excellent job, worked quickly, and it’s working great now. It’s clear he put real care into th... Ver mais
It was easy to report and arrange the Repair Appt. The engineer then communicated and wanted to check the problem, so he'd have all the right equipment. He then messaged with updates about arrival. V... Ver mais
Great communication before the job - advising of time slot then exact time of arrival. Polite and friendly on arrival. Quick and accurate in diagnosis. Resolved the matter (admittedly simple) withi... Ver mais
Informações sobre a empresa
- Reparação de eletrodomésticos
- Reparação de fornos e microondas
- Reparação de frigoríficos
- Reparação de máquinas de lavar roupa e máquinas de secar roupa
Sobre Respond Services
Escrito pela empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Informações de contacto
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Respondeu a 9% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Outstanding engineer
Outstanding engineer. Warm, welcoming, explained the problem and was fast.
Brilliant service
Delay well handled My slot was between 11-2 and when the…
My slot was between 11-2 and when the engineer hadn’t arrived at 2.30 I called. This call was handled excellently and with good humour. As they couldn’t get hold of the engineer they left a message for him to call me which he did shortly after to give me an update on how long he’d be. He duly arrived, fixed the problem efficiently and effectively so I’ve now got a load of washing on.
Turned up on time
Turned up on time. Swift repair to oven twice recently. Excellent. Would thoroughly recommend.
J Balchin
Great response and service.
Polite and professional
Polite, professional engineer. Diagnosed and fixed problem quickly
Great service
Great service. Brilliant communication on timings. Arrived on time, efficient great job.
Engineer was polite and friendly
Engineer was polite and friendly. got the job done quickly.
Excellent in all ways
The Polite and friendly chap called…
The Polite and friendly chap called before getting to the house. Fixed the freezer and done.
Great service
Service was quick response from start to finish
Service was quick response from reporting problem to finish , on time , job completed to excellent service, very friendly guy
Communicsation with the engineer is amazingand very helpful too and job well done & thank you 'so much for doing Such a great job.
Communication with the engineer is fantasti, he takes good care of your applicant. And he's very explainable too.
He 'so kind ..
And 'he done an amazing job
By' rectify, job ,with,what,word have needed to get\n The item up and running..and also he takes, good care with my applicant..!
And can I say as well,to the lady at the office,
I want to thank her . The 'person who I spoke on the phone. She was very pleasant understanding and very explainable and helpful two..thank you so much. And i definitely will recommend this company to anyone else's ☺️
Good service and happy with job
Engineer called in advance to let me know he was 15 mins away. So nice to get the heads up.
Engineer friendly and repaired the window in a timely manner even showed me how to take out the glasses for cleaning.
So overall good service!
Very good engineer
The engineer was very knowledgeable and gave good advice about my washing machine.
Admin and engineer very helpful
Thank you for both the admin and engineers help. After reporting my repair another issue occurred with my machine I emailed the customer service regarding the issue and they was so quick to respond and add this second issue onto my repair. The engineer was polite and called me before arriving. He was able to repair both issues promptly. I am very grateful to both teams
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