Absolutely terrible service We have ordered a few items from Rhinox, and they have never arrived on time. The latest one was a Rake Riddle. After many weeks i called up and they said i should of had... Ver mais
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Leia as opiniões dos outros
The Case cx36b ripper tooth fits perfectly, no problems with the install. It works just like I hoped it would, brilliantly. I live on 22 forested acres and I am always messing with downed/dead trees... Ver mais
A empresa respondeu
Placed another order with Rhinox for a Ripper and a 400mm deep dig trenching bucket for our Bobcat E17.Jethro notified me before ordering that the 2 attachments would be made to order. He also kept m... Ver mais
I ordered the narrow trenching bucket for the Kubota K008-3. It needed to be made and although the lead time was 3 weeks the bucket arrived on time. The communication regarding delivery was somewha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Rhinox-Group, Xtreme Performance Digging Buckets, Grading Buckets, Excavator Buckets and Telehandler Buckets!
Informações de contacto
Hunsley Business Park, YO43 4TW, North Newbald, Reino Unido
- 01430 259 259
- sales@rhinox-group.com
- www.rhinox-group.com
4,0
Bom
851 opiniões
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Excellent service
16 de março de 2022
Resposta da Rhinox Group
Thank you James. We set the bar high at Rhinox, to exceed our customers expectations every time, so its nice to hear back from our customers, it helps to drive us on. We are here to help, and look forward to seeing you again soon.
All the best, Terry.
Iam very happy
12 de março de 2022
Resposta da Rhinox Group
Thank you Adrian. It makes us happy to know our customers are happy. Thank you for your business, see you again soon.
Regards, Terry.
Very happy with purchase and super fast…
Very happy with purchase and super fast delivery
Excellent service. Delivery, and product
11 de março de 2022
Resposta da Rhinox Group
Thanks Keiron, appreciate your feedback. At Rhinox there is a real desire, and drive, from top to bottom to exceed our customers expectations. Thanks for trusting Rhinox with your order, we look forward to helping you again soon.
All the best, Terry.
First time dealing with Rhinox but…
First time dealing with Rhinox but found them exceptionally helpful .
All went very smoothly and bucket arrived earlier than expected .Good construction and fits perfectly.
Excellent service will use again.
11 de março de 2022
Resposta da Rhinox Group
Thank you Tim. We are very passionate about customer service, and it means lot to get positive feedback. We have a huge wealth of knowledge within our sales and customer service teams, always willing to help. 100% customer satisfaction is what we strive for every time.
All the best, Terry.
Excellent service
Excellent service, order arrived prompt, package was damaged on arrival but all contents were intact thankfully… but couriers don’t always care!
8 de março de 2022
Resposta da Rhinox Group
Thanks Mark, appreciate your feedback. Transport has been very challenging over last 12 months or so, but we continue to give every order our full and best attention. We look forward to helping you again soon.
Regards, Terry.
Great service thanks
5 de março de 2022
Resposta da Rhinox Group
Thank you for your feedback. Customer satisfaction is what drives us to succeed. Please feel free to share your experience with other contacts you have in the trade.
Regards, Terry.
Absolutely brilliant service.👍👍
4 de março de 2022
Resposta da Rhinox Group
Thank you Alan. We give every order our best, and it is very satisfying to know we have exceeded the expectations of our customer. We look forward to helping you again soon.
All the best, Terry.
Resposta da Rhinox Group
Thanks Ben, we appreciate your feedback. We treat every order as an only order, always here to help. Look forward to helping you again soon.
All the best, Terry.
Resposta da Rhinox Group
Thank you. Rhinox has a very knowledgeable and experienced sales team, there is nothing we enjoy more than to know our customers are happy. Thank you for trusting Rhinox with your order.
Regards, Terry.
Great service speedy delivery
26 de fevereiro de 2022
Resposta da Rhinox Group
Thank you Simon. Rhinox is a brand you can rely on, we look forward to helping you again soon.
Regards, Terry.
Great Company to Deal With
Great Company to deal with, Warren was great answering my Emails and dealing with the order as the Quick hitch latches had a delay on them. Thankyou Rhinox
25 de fevereiro de 2022
Resposta da Rhinox Group
Thank you. I will make sure to let Warren know, he is a real credit to our sales team. Thank you for trusting Rhinox with your order, we appreciate it. Customer service is at the heart of what we do.
All the best, Terry.
i could not have received it quicker
25 de fevereiro de 2022
Resposta da Rhinox Group
Thanks Chris. In a very challenging market, and one where transport is difficult, we appreciate your feedback. We have looked at, and keep looking at, ways to improve what we do. Thank you for trusting Rhinox with your order, see you again soon.
Regards, Terry.
New bucket ordered
The staff were very helpful when I placed my order. Great service
25 de fevereiro de 2022
Resposta da Rhinox Group
Thanks Robert, we appreciate you trusting Rhinox with your order. We look forward to seeing you again soon.
All the best, Terry.
Excellent products and service
Rhinox provides excellent products and excellent service. I ordered a quick coupler and a few buckets for a Bobcat e20, since one bucket change using just the pins (20 minutes or so) showed me I needed something better ... that something better is Rhinox. I did some searching and quickly found the Rhinox quick coupler, read reviews, reviewed their product details and decided this is the product for me. The first bucket change I did after installing the quick coupler made the Rhinox coupler worth every penny (couple minutes). The buckets and hook I bought are also very good quality, strong and work better than the Bobcat bucket I bought with my machine.
I did have to do some minor modifications (metal cutting) on my machine to get the quick coupler to fit properly, but since I do metal working, this was very easy for me. I would have liked a ready-to-install solution, but the little bit of work to get it to fit is well worth it.
Every interaction I've had with Rhinox customer service has been amazing, very fast and answered every question I had accurately and the first time every time. Top notch customer service!!
25 de fevereiro de 2022
Opinião espontânea
Resposta da Rhinox Group
Thank you Greg, we appreciate your feedback. Getting feedback like this is what drives us, that's why we do what we do. Rhinox is a brand you can depend upon, both quality products and customer service. We look forward to helping you again soon.
Regards, Terry.
Resposta da Rhinox Group
Thank You Neil. Like most markets, I guess, when you need something, you need it, like, yesterday. So we have that at the forefront of all our dealings. We look forward to helping you again soon.
All the best, Terry.
Excellent Product Excellent Service
Received my order earlier and am VERY impressed with the quality of the product, and the care taken to prepare the package for shipping. And a HUGE thank you for the extra pins!!!! Realized after I ordered that I would need a set of pins for each bucket, but the folks at Rhinox already had me covered. Great job!!! I will be singing their praises to everyone I know.
24 de fevereiro de 2022
Opinião espontânea
Resposta da Rhinox Group
Thanks Fernando, we appreciate your feedback. At Rhinox we are very passionate about customer service, we go out of our way to travel the extra mile. We look forward to helping you again soon.
Regards, Terry.
Resposta da Rhinox Group
Thanks Stephen, appreciate your feedback. Whilst you need excellent products to be the best at what you do, and we fully believe our products are one of the best in the market, you also need passion and drive, and our sales team certainly have that. Thank you for your business, we look forward to helping you again soon.
Regards, Terry.
I spoke to the sales team who were…
I spoke to the sales team who were informative. I ordered product on their website and item arrived the next day. All as per order.
18 de fevereiro de 2022
Resposta da Rhinox Group
Thank you Mark, appreciate your feedback. We are very passionate about helping our customers get what they want when they need it. Rhinox delivers added value innovation, and we would like to thank you for trusting Rhinox with your order.
All the best, Terry.
A transaction truly worthy of 5 stars
A transaction truly worthy of 5 stars.
Attachment in stock, no 3-4 week lead time. A fair price in comparison with alternative suppliers.
Next day delivery, and a complimentary bag of sweets for the cab!
15 de fevereiro de 2022
Resposta da Rhinox Group
Thanks Matthew, appreciate your feedback. Grade with confidence, Rhinox Buckets. We also stock bolt on reversible blades, look forward to helping you again soon.
Regards, Terry.
Spot on service and nice touch with the…
Spot on service and nice touch with the sweets nearly threw them away!!
15 de fevereiro de 2022
Resposta da Rhinox Group
Thanks Jason, appreciate your feedback. We give every order our very best attention, and the sweets are our thanks to you. We look forward to helping you again soon.
All the best, Terry.
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