Richer Sounds - Chiswick Opiniões 

1137
TrustScore: 5 em 5

4,9

482 Chiswick High Road, W4 5TT London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I just want to thank Jo and Tim at the Chiswick branch who took so much time to go through various options of Amplifiers and also gave me various options regarding future set ups with my turntable a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great advice and service from Tim. After emailing back and forth and visiting the store to compare Tim's recommendations, I decided to go with the Argon mk2 vinyl player in electric amber for my boyfr... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(1137)

24 831 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New Tv

As soon as I walked in the Chiswick store, I felt welcomed and taken care by Simon.
He listened to what I was looking for and helped me to match my needs with one of their products.
Highly recommended 😊

5 de setembro de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Really helpful

Really helpful in choosing the right tv at the right price.

11 de setembro de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent service

Staff was so helpful and solved my problem very quickly and efficiently

10 de setembro de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Good to shop here

Friendly, knowledgeable and helpful staff who don’t make you feel intimidated by the tech!

Reasonable choice of stock for a small store.

I also love that you are employee owned.

29 de agosto de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service. Had a free home visit to work out the best product for my home. Received advice shortly afterwards and am very happy with the projector I bought. Thanks Simon!

24 de agosto de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Helpful and highly capable staff

Helpful and highly capable staff, solved a simple problem with some lateral thinking.

15 de agosto de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service from start to finish. Given that this was my first visit to this particular branch, I was very impressed with the professionalism and the expertise of the staff. I purchased an audio system but will be going back in the future to buy a TV. A very special thank you to Simon who went that extra mile!

20 de agosto de 2025
Opinião espontânea
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

We came in to ask why our TV refuses to…

We came in to ask why our TV refuses to connect to the Sky satellite dish in our block of flats. Even though we were likely to be low value (or actually no-value!) customers the staff were incredibly friendly, polite and helpful. Unfortunately the FreeSat box we bought had to be returned, but even then the people in the shop were absolutely great in advising us to get our TV through a Firestick (which we hadn't thought of ..!). When our current TV expires (not long now) we shall without hesitation buy a new one from Richer Sounds in Chiswick. What a lovely bunch of people.

15 de agosto de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Got transferred to the Chiswick shop where staff are really helpful as…

Got transferred to the Chiswick shop as the call centre was busy. Spoke to a lovely helpful human who explained some details to me and advised me what to buy. Even told me to order the adaptor thing I needed on Amazon and what brand to buy.

6 de agosto de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Not received goods but good service received to date.

This review came before delivery of goods. I had been advised delivery could be between 7 to 10 days. As for customer service experience so far, the manager at Chiswick and a member of his staff were fantastic to deal with. If the end goods are as good as the service received to date then, I'm in for a treat.

4 de agosto de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great service from very knowledgeable…

Great service from very knowledgeable staff which is rare in our experience
Thanks Richer Sounds. We would highly recommend you

1 de agosto de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

All round excellent service and value

I got some advice in-store at Chiswick before going home to do a bit more research. Ended up buying online at Richer Sounds and the browsing/checkout/delivery processes were all smooth. Am always very impressed with Richer Sounds whether in-store or online.

28 de julho de 2025
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your 5 star review!

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