New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver mais
A empresa respondeu
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver mais
A empresa respondeu
So pleased I used Richer Sounds to buy my new TV. Whole service from start to finish was just brilliant. It arrived less than 24 hours after I'd ordered it. Rob and Mike were fantastic handling the de... Ver mais
A empresa respondeu
Seamless process. Text this morning confirming delivery slot. Phone call 20 mins in advance.Arrived on schedule Grant and Karol turn up. They unloaded put the TV where I needed it, had a chat signed t... Ver mais
A empresa respondeu
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
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Really helpful and easy to order. Address not easy to find and driver was persistent ,cheerful and efficient. Thank you very much

Resposta da Richer Sounds - Distribution
Very good communication. Delivery driver friendly and helpful.

Resposta da Richer Sounds - Distribution
Ordering off the website was straight forward. Good comms throughout and delivery was earlier than advised. The delivery team, Warwick and Paul, were polite and rang to keep me updated. Great service as before and would definitely use again 5/5.

Resposta da Richer Sounds - Distribution
Expediency, helpful, polite and well spoken. Many thanks Gareth and Mark….,

Resposta da Richer Sounds - Distribution
I had a TV delivered by Warwick and Paul. Excellent service and really appreciated the communication. Service like this is why I like to buy from Richer Sounds.

Resposta da Richer Sounds - Distribution
The delivery was made on schedule and communication was very efficient. Gareth and Mark were very courteous and respectful of our property. Excellent service.

Resposta da Richer Sounds - Distribution
Purchased my LG OLED television and soundbar from Sebastian at Leicester store. What a wonderful person, he gave me great advised and made my shopping experience feel effortless. Definetly will be recommending this store to my friends and family.

Resposta da Richer Sounds - Distribution
Zak and Ian were really great - good communication, just great service! Thank you!

Resposta da Richer Sounds - Distribution
Zak and his co-worker were excellent. They called beforehand, to say when they were coming to make the delivery. They arrived when they said they would, they were polite and friendly. They also gave me some sound advice about the TV and soundbar, and on how to set it up.
So yet again, Richer Sounds have provided me with excellent service.
I have used RS several times over the years. They are my go to company.

Resposta da Richer Sounds - Distribution
From ordering to delivery - a seamless professional service. A great service from Zac and Ian who delivered our TV. They changed their delivery schedule on the day to ensure it was delivered at a time when I was in to receive it.

Resposta da Richer Sounds - Distribution
Awesome guy who kept me very well informed and helped me with getting item to location as I’m recovering from injury - very kind, prompt and efficient. Highly recommended.

Resposta da Richer Sounds - Distribution
Cannot fault the service from ordering my TV on Saturday afternoon over the phone to it being delivered today just 72hours later free of charge and the delivery man was extremely helpful. All in all would not go anywhere else to make a purchase.

Resposta da Richer Sounds - Distribution
Great product at the best price! Good delivery too.

Resposta da Richer Sounds - Distribution
Zak and Ian were early - they delivered a 65” TV straight into the lounge. Very polite and friendly - told me that if I have any problems to give them a call - customer friendly.

Resposta da Richer Sounds - Distribution
Zak and Ian rang before as they were going to be early to see if it was ok to deliver early rather than tell me they were coming early.
Very courteous and polite and put the package where I wanted it.
Top lads

Resposta da Richer Sounds - Distribution
The staff, product and pricing are all brilliant, but the delivery service left a bit to be desired.
Furdeco delivered the TV but it had received significant damage in transit and had to be returned. From looking at their reviews, there are repeated incidents on TVs being damaged in their care. For a 5 star service, I would urge Richer Sounds to find an alternative delivery service for fragile items.

Resposta da Richer Sounds - Distribution
I was advised of the expected delivery time by text. This was then followed up by a p/call from Trav who said he would arrive in 20 mins.
Trav was very polite, friendly and courteous, taking his shoes/boots off in the hall, before placing the item (tv) on the carpeted lounge.
The package was clean and undamaged.
Excellent Customer Service from Richer Sounds delivery.

Resposta da Richer Sounds - Distribution
Excellent customer service from the Richer Sounds delivery team, Trav and Rob.
Phone call to confirm time, volunteering to take shoes off at the door, very polite and friendly; all adding up to a good delivery experience and a very satisfied customer.

Resposta da Richer Sounds - Distribution
Gareth and Mark arrived when they said they would. They were very polite and courteous.

Resposta da Richer Sounds - Distribution
Great experience from start to finish. Delivery guys Trav and Rob were very professional, even suggesting some tips on unpacking and setting up the television.

Resposta da Richer Sounds - Distribution
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