Richer Sounds - Distribution Opiniões 

3203
•
TrustScore: 5 em 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido

  • 0333 900 0093

5,0

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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5,0

Todas as opiniões

(3203)

24 593 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Gareth and Mark where great

Gareth and Mark where great. There was only my wife to receive a large delivery and they brought the item safely into the living. Fully recommended and thanks 😁👍

7 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

From knowledgeable helpful advice on…

From knowledgeable helpful advice on which 55 inch screen to buy from Hoole Chester store yesterday 07/09 to Mark and Gareth very friendly and efficient delivery today 08/09. Couldn't ask for better I always recommend Richer Sounds as I know that's what I will receive.

8 de setembro de 2026
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Resposta da Richer Sounds - Distribution

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Efficient Delivery

Delivery came as identified on text message. 15 minute warning given enabling me to open front porch .

Very personable service. Would definitely recommend this company and delivery service

8 de setembro de 2026
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logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Good communication and experience…

Good communication and experience dealing with Zak and Ian. Helped move the package in and were clear with any questions they had

7 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Excellent delivery

Excellent delivery, professional

7 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

How Customer Service should be in 2026

How Customer Service should be in 2026! Used Richer Sounds for years, always amazing and the delivery was exactly the same. Nice lads, great service. Thanks again Mick

7 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Excellent service from Gareth and Mark

Excellent service from Gareth and Mark

I would like to say a big thank you to Gareth and Mark for their excellent service. My wife was at home when the delivery arrived, and as the TV and soundbar were both very large and heavy, they were incredibly helpful and went out of their way to place everything exactly where she asked them to.

They were both extremely friendly, polite and professional throughout, and their helpful attitude really made a difference. It was especially reassuring knowing my wife didn’t have to struggle with such a large and heavy TV herself.

We really appreciate the care and kindness they showed. Gareth and Mark are a credit to Richer Sounds and are a great example of how good customer service should be.

Thank you again, Gareth and Mark! 👍

1 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Tracey and Trav were excellent!

Tracey and Trav were excellent. Rang ahead, no fuss, very friendly and very respectful of our home - they were super careful about where to put the delivery so it wouldn’t be knocked or damaged and made sure that they didn’t walk in mess from outside.
Superb.

4 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Exceptional delivery experience.

Exceptional delivery experience.
Great pre- delivery communication.
Very polite, courteous, efficient, friendly delivery driver ( from Manchester). Even removed his shoes 😊

4 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Tv order

Easy to navigate website. Order was quickly processed and dispatched earlier than expected. The two delivery people were polite, pleasant and respectful of the property.

4 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Excellent delivery experience

Excellent delivery experience. We were informed of delivery day and time. We got a text to update when the team were 20 minutes away. Delivered by Gareth and Karol who were polite, professional and helpful. Cannot fault the experience so far. This is the 3rd TV purchased from Richer Sounds.

3 de setembro de 2026
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Resposta da Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

The delivery team were exceptional …

The delivery team were exceptional they texted me with a time that wasn't suitable then quickly gave me a time that was good for me. I know they really cared thanks. Gareth and Karol. Your a credit. Regards John

4 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Delivery was quick and efficient by…

Delivery was quick and efficient by Gareth and Karol, was carried and placed just where I wanted it Thanks

3 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Zak and Ian delivered my 2 tvs in a…

Zak and Ian delivered my 2 tvs in a professional manner. And took tvs into the rooms they was needed in.

1 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Richer Sounds delivered my Hisense TV…

Richer Sounds delivered my Hisense TV today. Warwick and Mark were polite and helpful, putting the large box where I wanted it. Thanks.

3 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Arrived on time and the delivers were…

Arrived on time and the delivers were friendly and pleasant and left the TV exactly where I wanted

3 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Trav and Rob went out of their way to…

Trav and Rob went out of their way to deliver my order at a time to suit me which is much appreciated. Great service all round.

3 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Trav and Rob delivered the television…

Trav and Rob delivered the television and were very professional informative and pleasant to deal with, television was delivered in perfect condition

1 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

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