Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Lloyd in the store was amazing . helpful , constructive and honest . All principles that ensure I come back for ALL my electrics and why I recommend RS at every opportunity. Even when his Manager cha... Ver mais
A empresa respondeu
A lot of help, my electrician fitted the bracket and said what will you do if they don't help with the TV and speakers. I said I would pray at the shik mosque, that was his last client. My mate from... Ver mais
A empresa respondeu
The staff in the Exeter shop were courteous, helpful and gave me an excellent deal without any fuss or hard selling. The shop had a great range of goods and I got exactly what I wanted at first visit... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
89-91 Sidwell Street, EX4 6PH, Exeter, Reino Unido
- 0333 900 0061
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Richer Sounds - Exeter
Thank you for your 5 star review!
Helpful and patient staff
Despite having a few problems with our first TV (ex display) purchase - the staff at Richer Sounds were helpful and patient and assisted us with a suitable replacement - so thank you
We would recommend shopping here and will no doubt visit again
2 de fevereiro de 2026
Resposta da Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
I’ve been a customer for many years and…
I’ve been a customer for many years and have full confidence I will always receive professional advice.
1 de fevereiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
fantastic service very knowledgeable of…
fantastic service very knowledgeable of there products.staff are very approachable to ask for details about a product and for help to order what you want.
2 de fevereiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Had demo in the Exeter shop and…
Had demo in the Exeter shop and received good service. Bought some speakers and an amp. Mark advised me and was excellent. Would definitely recommend.
20 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thank you for your 5 star review!
Nice calm setting
Nice calm setting, friendly staff, no sales pressure, features of model clearly explained, a cheaper model was suggested if I wanted the same sound but with fewer options. Came away pleased with my purchase.
31 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service from people that know…
Great service from people that know what their talking about. Would'nt buy anywhere else. Thsnk you.
14 de dezembro de 2025
Resposta da Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
Went to the shop got help from…
Went to the shop got help from assistant i think he was the manager,he was a great help and very informative,took time to answer any questions we had and alround great service.
31 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Friendly
Friendly, knowledgeable staff made sure I got the right product for me.
31 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
Excellent customer service
Excellent customer service we had to order our speakers that was on a Saturday and by Tuesday we had received them
31 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Brilliant customer service
The staff had everything set up for my projector demo when I arrived and couldn’t have done more to make it better. Helpful, considerate, knowledgeable and friendly.
31 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thank you for your wonderful feedback
An Excellent customer service
An Excellent customer service. No problems with anything from a phone call to sorting out problem. Will definitely recommend.
29 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thank you for your wonderful feedback
Easy to deal with and great value
30 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Best store for anything audio/visual
Helpful, professional and overall a great service
29 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Contacted via telephone. Order placed, completed via email / online. Goods arrived two days later. Can't fault that.
29 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Helpful staff, plenty of choice
Such helpful, knowledgeable staff, patiently went through all the options and went out of their way to make sure I had the best option for me.
Headphones have been a great success, good sound quality, easy to use, comfortable to wear
26 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Top Service
Helpful staff, quick and efficient. Product in stock, delivered next day. Top level and pain free service to all at Richer Sounds plus their e-fulfilment team.
28 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Good staff friendly and knowledgeable
28 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Friendly, professional service
Quick to recognise what I needed and very helpful in guiding me through all the issues.
Setting up was also very customer friendly. I am delighted with the new system.
The whole experience was excellent - would recommend highly.
27 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Brilliant no nonsense service from…
Brilliant no nonsense service from Steve. Great advice, deals, delivery and efficient buying process. No complaints at all.
22 de janeiro de 2026
Resposta da Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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