Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Ver mais
A empresa respondeu
Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... Ver mais
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The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... Ver mais
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So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Simple straight forward information and no attempt to rip you off. That's why Richer Sounds is ALWAYS outer first port of call, and usually our last.

Resposta da Richer Sounds - Exeter
Ordered a Philips PHIL-24PHS6000 24" which we were able to collect the following morning after receiving a phone call from the shop. The TV is great - very easy to set up and Freely works a treat via the internet as we have no aerial for this set.
The Richer team were as helpful as ever.

Resposta da Richer Sounds - Exeter
Great help with a faulty BenQ tv dongle. We agreed it wasn't a very effective product and Mark at Exeter went so far as to refund the price of an Amazon Firestick bought elsewhere to replace it. Thoughtful and considerate customer service.

Resposta da Richer Sounds - Exeter
I had a problem with a Hisense 32 inch tv which kept losing connection to my WiFi.
Very impressed with the way Richer dealt with the problem, Steve at the Exeter shop was brilliant and nothing was to much trouble in arranging a replacement.

Resposta da Richer Sounds - Exeter
Spoke to them on the phone, they ordered in the headphones. No issues what so ever. Recommend

Resposta da Richer Sounds - Exeter
Friendly professional service. And fast delivery of goods. Excellent TV.
Mark was really helpful and kindly gave me a gift voucher in lieu of speaker cable discount. He was very pleasant and helpful on the phone and the Monitor Audio Silver 100 7G are ridiculously good for the money sounding more like speakers at twice the price.

Resposta da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter
Parking on site is very useful, I had already decided what Av Amp I wanted, the fact you give a six year warranty swayed it for me in your favour,
I’m a serial customer to Richer Sounds. This is because I know the item I want will be very good at a very reasonable price - especially when their warranty cover is so good and quibble-free. Customer Service over the phone is fantastic - very patient and knowledgeable so you feel you’re being advised by a friend who knows their stuff.

Resposta da Richer Sounds - Exeter
Great customer service from people who really know their stuff!
Came in for a TV wall bracket. Goood advice given and, not the most expensive bought but the right product, was

Resposta da Richer Sounds - Exeter
Helpful advice although the set up at home for the speakers proved time consuming and trickier than awe had imagined.

Resposta da Richer Sounds - Exeter
Excellent response to problem with my loudspeaker. Reported fault on phone line and when I went to shop they had been fully briefed on my complaint and were ready to replace my device without further explanation

Resposta da Richer Sounds - Exeter
Amazing service. Purchased TV some time ago but had not finished the room it was going in. Once installed I found it was not right for what we needed. The team in Exeter exchanged it without any issues. Cannot speak highly enough of the Manager and his staff. Very pleased with the new TV.

Resposta da Richer Sounds - Exeter
What a great place Richer Sounds is! Very friendly staff and nothing is too much trouble.
Good interaction with all staff and Nick has been superb with each visit and purchase. Well done Exeter!

Resposta da Richer Sounds - Exeter
I knew the model of TV I wanted, and I knew RS were offering a very good deal. So, that is where I shopped. I have had a radio off you some years ago, and knew your service was excellent. The bonus for us was, parking behind your store and delivery. Plus we could also purchase the same day a new TV wall bracket. Delivery was very professional, with a telephone check, call made to me to ensure packaging was undamaged, whilst the delivery team were at my property.

Resposta da Richer Sounds - Exeter
Always very helpful and good service - and good prices!

Resposta da Richer Sounds - Exeter
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