Helpful advice as ever, friendly service where nothing is too much trouble, a rarety nowadays. Mark and his team are all excellent with their knowledge & service, along with great value, we wouldn'... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Helpful advice as ever, friendly service where nothing is too much trouble, a rarety nowadays. Mark and his team are all excellent with their knowledge & service, along with great value, we wouldn'... Ver mais
A empresa respondeu
First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... Ver mais
A empresa respondeu
My local (Exeter) branch of Richer Sounds provides consistently good, and personalised, service. Whether I’m purchasing new, or trading in existing Hifi for the next new shiny tech, Mark (the manager)... Ver mais
A empresa respondeu
Very helpful, knowlegable staff who took time to explain tech and help us make our decisions. Competitive pricing. So refreshing to receive such great customer service. Will certainly recommend R... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Organised, welcoming & knowledgeable. My requested set up was ready on arrival & I was given time (& tea 😎) so that I could play with it on my own in the demo room.
Mark in Exeter was great, thanks.
Also I like that the company is employee owned & that they are treated with respect.

Resposta da Richer Sounds - Exeter
From the moment we walked in the door we were treated with curtesy and a very good understanding of our needs. Lloyd was very knowledgeable and helpful.

Resposta da Richer Sounds - Exeter
I rang the Exeter branch on bank holiday Monday to ask advice regarding a couple of items. It is lovely to actually speak to a real person who answers the phone and is knowledgeable about products. I ended up ordering, and Peter advised delivery could be up to 5 days. My order arrived the following day. It's always a pleasure buying from Richer sounds as it's easy and fuss free.

Resposta da Richer Sounds - Exeter
Having just received a record deck as a present from my children it was soon patently obvious that neither my speakers nor headphones were going to connect and I was left with only the sound generated by the deck.
Off to Richer Sounds who not only have free parking but give you the very best advice you can get.
Today after about a fortnight of worry I now have music to my ears and connected exterior speakers. The accessories to make this happen didn’t come cheap but it was well worth it for knowledge these guys have and a big thankyou to Nick that I am now listening to an LP without my wife shouting up the stairs “turn that bleep bleep racket down”
10 out of 10 for your help

Resposta da Richer Sounds - Exeter
Excellent staff . Wise comparison to a product they did not have in stock
Very friendly.
Will use again

Resposta da Richer Sounds - Exeter
Very helpful in advising us on our new tv purchase. I’m very particular and ask a lot of questions, nothing was too much trouble, Steve especially. Won’t go anywhere else for audio and visual.

Resposta da Richer Sounds - Exeter
Look after your staff in Exeter they are very helpful and knowledgeable about the products. We had a very good experience coming to Richer Sounds. We were recommended to you and will not hesitate in recommending you to others. Very happy customer

Resposta da Richer Sounds - Exeter
Great service again from Mark at Richer Sounds Exeter.Great 24 inch T V a wall mount.
Good delivery from DPD.
Thanks again Barry Wellington Somerset

Resposta da Richer Sounds - Exeter
Excellent service with great advice on the TVs
Good explanation on the QLED tv.
Nick was helpful with good knowledge on the subject.

Resposta da Richer Sounds - Exeter
After 20 years service my Cambridge Audio amp and CD player (also bought from Richer Sounds) finally failed and was swiftly replaced. The store in Exeter was more than helpful answering emails promptly and reserving my equipment choice for later collection that day. Very happy customer.

Resposta da Richer Sounds - Exeter
Great service in the shop and great free delivery and a reliable delivery company who delivered on time and very helpful

Resposta da Richer Sounds - Exeter
good service with online shop to include shop pick up for extra help if needed before using .

Resposta da Richer Sounds - Exeter
When I called to ask about availability of two items, it wasn’t made entirely clear when I could pick them up, so I made an unnecessary journey. However, the shop arranged for delivery in a couple of days. Also, when I enquired about a free Chord cable with the Roksan Caspian amp that was advertised I was told that wasn’t so - when I checked after getting home, it was still advertised on the website. Having said that, I was given a free optical cable because of my trouble, as well as honouring an in store price for the Attessa CD transport which was less than the advertised price, so all in all I was happy!
Decent staff 👌 Knew what I wanted and had it in store.

Resposta da Richer Sounds - Exeter
Really impressed with the team at Richer sounds, very knowledgeable and extremely helpful. Would definitely purchase from Richer Sounds again.

Resposta da Richer Sounds - Exeter
I always find the knowledge and helpfulness at Richer Sounds to be second to none.

Resposta da Richer Sounds - Exeter
Brilliant advice and customer service from Pete in Exeter. Great deal on a superb TV, delivered within 24 hours!

Resposta da Richer Sounds - Exeter
Prompt attention with focused answers which saves time and effort.
Selected appropriate equipment near to my price guide.
Spent time on how to set up my purchase which i subsequently found useful.
Overall a very good experience.

Resposta da Richer Sounds - Exeter
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