Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Ver mais
A empresa respondeu
Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... Ver mais
A empresa respondeu
The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... Ver mais
A empresa respondeu
So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service from people that know what their talking about. Would'nt buy anywhere else. Thsnk you.

Resposta da Richer Sounds - Exeter
Went to the shop got help from assistant i think he was the manager,he was a great help and very informative,took time to answer any questions we had and alround great service.

Resposta da Richer Sounds - Exeter
Friendly, knowledgeable staff made sure I got the right product for me.

Resposta da Richer Sounds - Exeter
Excellent customer service we had to order our speakers that was on a Saturday and by Tuesday we had received them

Resposta da Richer Sounds - Exeter
The staff had everything set up for my projector demo when I arrived and couldn’t have done more to make it better. Helpful, considerate, knowledgeable and friendly.

Resposta da Richer Sounds - Exeter
An Excellent customer service. No problems with anything from a phone call to sorting out problem. Will definitely recommend.

Resposta da Richer Sounds - Exeter
Helpful, professional and overall a great service

Resposta da Richer Sounds - Exeter
Contacted via telephone. Order placed, completed via email / online. Goods arrived two days later. Can't fault that.

Resposta da Richer Sounds - Exeter
Such helpful, knowledgeable staff, patiently went through all the options and went out of their way to make sure I had the best option for me.
Headphones have been a great success, good sound quality, easy to use, comfortable to wear

Resposta da Richer Sounds - Exeter
Helpful staff, quick and efficient. Product in stock, delivered next day. Top level and pain free service to all at Richer Sounds plus their e-fulfilment team.

Resposta da Richer Sounds - Exeter
Quick to recognise what I needed and very helpful in guiding me through all the issues.
Setting up was also very customer friendly. I am delighted with the new system.
The whole experience was excellent - would recommend highly.

Resposta da Richer Sounds - Exeter
Brilliant no nonsense service from Steve. Great advice, deals, delivery and efficient buying process. No complaints at all.

Resposta da Richer Sounds - Exeter
Richer Sounds staff were five star Delivery staff three star.

Resposta da Richer Sounds - Exeter
Totally understand what I needed and excellent customer service.
Recently ordered a pair of Dali Opticon 6 speakers from the Exeter branch via email with an employee called Nick. He was extremely helpful and dealt with the purchase perfectly informing me when they were in stock ready for me to collect as that was my preferred method. Love the speakers very much. Thanks Exeter/Richer Sounds.

Resposta da Richer Sounds - Exeter
Friendly, knowledgeable staff who offered us a wide range of buying options and explained things clearly. My wife and I will certainly shop there again.

Resposta da Richer Sounds - Exeter
Great help and advice from the staff at Richer Sounds Exeter, as always.
The delivery of our Hisense mini led tv was organised and arrived within a few days, delivered by helpful van driver.
We haven't had the TV long so there is much to investigate.
The picture is sharp, colourful and bright. We do run it through an existing sound system. There are loads of 'apps' and Freely although new to us appears easy to navigate.
Thanks again to Richer Sounds Exeter.

Resposta da Richer Sounds - Exeter
Friendly, informative assistance and advice received over the telephone by Paul pre-order, followed by the ease of ordering. TV was promptly delivered and set up was 'a doddle' - even for an 84-year-old !
Follow-up advice and attention to customer queries was also received promptly delivering a pleasing experience throughout.

Resposta da Richer Sounds - Exeter
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