Richer Sounds - Guildford Opiniões 

1355
•
TrustScore: 5 em 5

4,9

10 London Road, GU1 2AF Guildford, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Staff were welcoming and knowledgeable and even though I had spent a fair while chatting about my chosen tv purchase they still gave me time to experience their demo room. New television was delivered... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I cannot praise the experience with the Guildford store highly enough. Firstly Tayla went to great lengths to get in speakers that weren’t available in any RS store to demo. At no point did I feel s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered online a portable CD player, one recommended by Which?. Collected it from Guildford store. The young man that served me gave me the distinct impression that because I had not bought the ite... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful in store advising which products to buy. Delivery arranged extremely quickly with installation 2 days later. I am very happy with purchases, but mostly with the superb customer service fr... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(1355)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Richer

Richer, my go to entertainment shop,allways, can’t beat the price the quality or the conviction of the staff.

5 de dezembro de 2025
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

VD Player and amp

Good advice and the young lady knew her subject

4 de setembro de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Really pleased with the service

Really pleased with the service, offer and speed of delivery. Kayla at Guildford price matched and got my new M6S PRX delivered the next day (Saturday).
I’ve never been disappointed with RS, always do a good job.

4 de setembro de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Knowledgeable

Extremely knowledgeable, extremely polite, and will go out of their way to answer your questions and get you the right bit of kit that suits you.

4 de setembro de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great experience

Knowledgeable, friendly staff and a great price. Roland was very helpful at every stage in the purchase process.

2 de setembro de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, I chose the TV on-line and paid in store. The two assistants were very helpful.

29 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 4 em 5 estrelas

The visit from your salesman was good…

The visit from your salesman was good and the advice ok ,the fitters were excellent for the brackets, the communication between fitters and store seemed confused and could be improved .

24 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy the new purchase!

Many thanks,

The Customer Experience team

Classificada 5 em 5 estrelas

Richer Sounds? What more can I say?!

Richer Sounds.
What can I say about them?
I have been purchasing Hi-Fi separates from them for many years now, when they had only one tiny cramped shop on London Bridge Walk.
They are a good, real down to earth company with no fluff and very keen prices.
This latest purchase of new speakers certainly won't be my last purchase from them either!

6 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

A good experience.

The deputy manager Dan at your Guildford branch was most helpful. Dan understood our needs and guided us to the right TV & Sound bar. I would goes as far as saying Dan would be an asset to any company that employed him. Richer Sound have trained him well in customer relations, so we’ll done.

20 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

So helpful…

Both members of staff were more than helpful -did not rush us and answered all our questions. The goods were delivered the next morning as promised and are now being used. ~Just excellent service -as before - that's why we came back for more help even though other shops were nearer.

20 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent service and really helpful…

Excellent service and really helpful staff, who even opened the shop early for me. The projector although not in stock in the shop, was delivered the next day as promised.

19 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Very helpful sales person

Very helpful sales person. Good knowledge of product and competition. Competitive pricing.

18 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Always up for a deal

Called & spoke to Dan, I knew the TV I wanted & advised Dan that I'd found a better deal, we agreed a price which was acceptable to both parties love it when you can actually do a deal rather than get the standard no, sorry.

17 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Friendliest of staff

Friendliest of staff, very knowledgeable and completely unflappable. Fair prices but worth any extra for the service.

15 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Very good customer care

Very good customer care

7 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Good product

Good product. Excellent service.

11 de agosto de 2026
logótipo da Richer Sounds - Guildford

Resposta da Richer Sounds - Guildford

Thanks for your feedback, great to read you were happy with our service.

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