Richer Sounds - Holborn Opiniões 

1388
•
TrustScore: 5 em 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot reco... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Terrific advice and help from a cheerful team who listened to my story and my needs and advised across a spectrum so that I could choose. Helped me achieve fabulous sound on a medium budget. I am... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1388)

24 500 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

First Rate

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot recommend highly enough.

11 de outubro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great soundbar ! Great Advice and Staff

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990F. Peter at the Holborn branch was very helpful with his advice and thoughts. Very pleased so far with it. I knew it wound not compete with my previous setup, but was pretty much blown away with the DTS and Atmos. Glad to be free of all my cables. Great base and Subwoofer. Was even impressed with the audio seperation as I wasn't expecting to.

Only complaint is the display is tricky to read - the app is easier to navigate as the remote is tiny and a bit of a fiddle.

I've bought before from RS and will do again. Also took out the 6 year guarantee... Thanks!

26 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

A great buying experience

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its good Apple Home Play link); I had a listen in the sound room, and went home happy.

1 de outubro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Kind

Kind, helpful. considerate I felt a genuine sense of having the customer's best interests at heart.

28 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I was immediately provided with…

I was immediately provided with helpful, constructive, friendly and courteous service.
My inquiry was met with competence and efficiency and I ended up with exactly the product that I had sought and in respect of which I had had no success. Beats ‘online’ shopping hands down

27 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Always a pleasure dealing with Richer…

Always a pleasure dealing with Richer sounds!
Pleasant, efficient, well informed staff.

I got the thing I wanted easily and had a nice time while I was at it. What more is there to say

27 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Service, Staff

I have been there just to look and experince, but I bought a pair of speaker. I think this info is enough to explain:):)

25 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Terrific advice and help from a…

Terrific advice and help from a cheerful team who listened to my story and my needs and advised across a spectrum so that I could choose. Helped me achieve fabulous sound on a medium budget. I am extremely pleased with my purchase but also with the support I had while agonizing!
And none of this conducted online! Face to face discussions and patience despite a shop full of people.
I was directed to them by a professional in the field and thus felt the nervousness an amateur. Not an issue!

3 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Bought my TV and speaker setup with…

Bought my TV and speaker setup with Elliot who was incredibly helpful. Really happy with my purchase and as always Richer Sounds is my go to and I'll be coming back for any other purchases in the future.

14 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Exceptional Customer Service and Care

Steve and the team at richer sounds Holborn really went the distance in helping me purchase a HI FI system, their recommendations and expertise is exceptional. I was able to get an amazing deal on all the system components. I walked away feeling very happy with my purchase and so happy to have it setup at home now!

21 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great speaker stands

A specialist quickly helped identify excellent speaker stands at a great price for me and arranged next-day delivery. Richer Sounds is fantastic for anything hifi related.

18 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Richer Sounds Holborn

Met Alan, quick service and sound advice
Purchased TV and RF headphones
Delivered this morning
LG instructions not very good, TV excellent visuals, still getting used to the functions
Returning to Richer I have been shopping with them for over 20 years the never disappoint, service over all these years has been superb

19 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 4 em 5 estrelas

Can’t say it was particularly GREAT

Can’t say it was particularly GREAT. I said what I wanted (a CD deck). A number of alternatives were shown to me OnLine and I chose one of them. RS didn’t have it in stock so I had to wait a few days for delivery.
The one problem with the product I received is that it didn’t have the curved top edge shown in the OnLine photograph I was shown but life is too short to pursue a quibble.
This note is not meant as a serious criticism.

14 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to read that you were not fully satisfied with your purchase due to the online image appearing to not match the physical item.

If you would like to discuss this further or look into an exchange of the item, please feel free to contact our Holborn branch via 0333 900 0028 and they will be able to assist you.

Many thanks,

The Customer Experience team

Classificada 5 em 5 estrelas

I had great help from the staff in…

I had great help from the staff in helping me find the best setup I could for my budget. The kit arrived as expected on the agreed date and I’m delighted with the end result.

15 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Faultless attention to detail.

Faultless attention to detail.

Extremely responsive.

I would say Swiss efficiency.

15 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Had a problem with my TV and Richer…

Had a problem with my TV and Richer Sounds couldn't have been better in sorting out the issues. Good old fashioned customer service...it still exists!

14 de setembro de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais