Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Ver mais
A empresa respondeu
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Ver mais
A empresa respondeu
So good to have a company where the staff are passionate and the range is enormous. Was great to be able to buy something from their warehouse and collect it the next morning from the shop
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
29 Bloomsbury Way, WC1A 2SL, London, Reino Unido
- 0333 900 0028
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
An item was reserved for 24 hours for me
9 de junho de 2026
Resposta da Richer Sounds - Holborn
Thanks for your feedback, great to read you were happy with our service.
I called the Holborn store to get some…
I called the Holborn store to get some advice about some headphones I was thinking about buying and got some great advice. I also joined the VIP club so got a great deal on the ones I went for. Very happy punter.
5 de junho de 2026
Resposta da Richer Sounds - Holborn
Thanks for your feedback, great to read you were happy with our service.
Great customer service and excellent discount!
Great customer service and excellent support from the store manager. I was also offered a very competitive discount, which none of the nearby Richer Sounds stores in my area were able to match. I will definitely return to the Holborn store in the future and would highly recommend it to others.
22 de maio de 2026
Resposta da Richer Sounds - Holborn
Thank you for your 5 star review!
If you need a new TV or Hifi Equipment go to Richer Sounds
If you need a new TV or Hifi Equipment, having experienced quality staff that know their stuff is the place to go! Richer Sounds are passionate about what they sell and can advise on what's best for you. Highly recommended.
26 de maio de 2026
Resposta da Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Resposta da Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service, great prices, excellent customer service.
Great service, advice, and a good deal of patients from Steve at the Holborn store.
My order was placed very late in the day and still a next day delivery was promised and met.
Steve reassured me about the compatability between my existing speakers and a new amplifier.
Great prices, expert advise and excellent customer service. What's not to like?
Many thanks for your kindness.
4 de junho de 2026
Resposta da Richer Sounds - Holborn
Thanks for your great feedback and for supporting local business.
Great staff
I always go to Richer sounds, I’ve been going there for years . They are very professional . And honest, they gave me the right advice about . The hifi system . And my Speakers always friendly and generous with their suggestions and advice , Steve the store manager , is a legend. Can’t do enough for his customers . Thank the team
5 de junho de 2026
Resposta da Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
excellent service as usual
excellent service as usual, that’s why I keep coming back time and time again.
31 de maio de 2026
Resposta da Richer Sounds - Holborn
Thanks for your great feedback and for supporting local business.
Very good shop with lots of outstanding…
Very good shop with lots of outstanding products. The staff were more than helpful I the Holborn branch. I just bought a pair of ear pods but I am extremely satisfied with the value for money I experienced from the buy
19 de maio de 2026
Resposta da Richer Sounds - Holborn
Thank you for your wonderful feedback
I like a shop where the staff know what…
I like a shop where the staff know what they are talking about, know their own stock and are keen to help the customer.
I never go elsewhere for audio products.
31 de maio de 2026
Resposta da Richer Sounds - Holborn
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Resposta da Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Love Richer Sounds!
Amazing welcome through the door; incredibly helpful. Excited for me and my purchase. Top peeps. Great deal in person too. Thanks.
26 de maio de 2026
Resposta da Richer Sounds - Holborn
Thank you for your 5 star review!
Resposta da Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent knowledgeable customer…
Excellent knowledgeable customer service. So refreshing to interact with staff who are actually trained and experts about their products.
23 de maio de 2026
Resposta da Richer Sounds - Holborn
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Attentive service in store and clear…
Attentive service in store and clear advice.
19 de maio de 2026
Resposta da Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
Resposta da Richer Sounds - Holborn
Thanks for your kind review, we look forward to your next visit.
Great install service by Simply AV
Anthony the owner of Simply AV came in person to install my new turntable and pre amp. Super professional, really quick. explained everything and sorted y ew system out. made things really simple for me to understand.tested everything
20 de maio de 2026
Resposta da Richer Sounds - Holborn
Thank you for your 5 star review!
Resposta da Richer Sounds - Holborn
Thank you for your 5 star review!
Resposta da Richer Sounds - Holborn
Thanks for your great feedback and for supporting local business.
Great advice from the staff at the…
Great advice from the staff at the Holborn branch, and quick efficient service.
3 de maio de 2026
Resposta da Richer Sounds - Holborn
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.