Richer Sounds - Holborn Opiniões 

1388
•
TrustScore: 5 em 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Richer sounds is a shop I trust. Years ago I bought an Onkyo amp, surround sound speakers, bookshelf speakers and a BluRay player from you guys. And they all still work. Now, it became time to re... Ver mais

Classificada 5 em 5 estrelas

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot reco... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(1388)

24 562 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Richer Sounds provided a fabulous service.

Richer Sounds provided an extremely professional service - they responded immediately to our enquiry, carried out an early site visit, recommended excellent products and put us in touch with a highly proficient "fitter". They were friendly, attentive and answered all of our questions in non-technical language. We have been delighted with every aspect of the process.

5 de agosto de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Outstanding All-Rounder – Immersive Soundstage, Massive Battery, and Top Performance!

Review:
Having used the Audeze Maxwell, it easily stands out as one of the best wireless headsets available today. In fact, I was so profoundly impressed with its performance that I returned to buy a second pair as a gift for my wife! Here is my breakdown across the key areas:

Soundstage: The planar magnetic drivers create a remarkably wide and detailed soundstage with crisp separation, making both games and music feel deeply immersive.

Latency: Thanks to the dedicated 2.4GHz ultra-low latency dongle, audio lag is completely imperceptible, which is vital for competitive gaming.

Battery: The battery life is phenomenal. Offering around 80 hours on a single charge means charging is a rare afterthought rather than a daily hassle.

Microphone: Voice pickup is extremely clear. While I initially noticed a slight clicking artifact in specific chat applications, local raw recording tests proved this was strictly a software/app configuration handling issue rather than a hardware flaw—the physical microphone hardware itself is completely solid.

Comfort: Excellent build quality with solid weight distribution and comfortable ear cups, making long gaming sessions effortless.

Combined with the stellar and always reliable customer service from the Richer Sounds Holborn team, this is an absolute 5-star purchase!

30 de julho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Smooth process start to finish

Smooth process start to finish. Had the product delivered to shop for a local pick up. Great communication.

9 de junho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent Service and a Smooth Ordering Experience

I had an excellent experience with Richer Sounds.

Although the product I wanted wasn’t available in the store, the sales assistant found it in their stock system and ordered it for me. Since I was visiting the UK as a tourist, I was hesitant to have it delivered to the place where I was staying. Instead, they arranged for it to be delivered to the Richer Sounds store, which made me feel much more comfortable.

The sales assistant also made sure that I had received the confirmation email before I left the store, which I really appreciated.

The product arrived at the store much sooner than expected, and I was able to collect it without any issues. I was a little nervous about paying for the item before receiving it, but the entire process was smooth, efficient, and completely hassle-free.

Excellent customer service from start to finish. Thank you!

30 de julho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Service and prices ate always amazing

Service and prices ate always amazing. They have excellent shops, which are worth visiting or calling for advice. Brilliant delivery options too !

16 de dezembro de 2025
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Quick and friendly service

I went into the store expecting to order something and one was already in store, so took it away immediately. The service was friendly and helpful.

24 de julho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 4 em 5 estrelas

Really helpful staff

Really helpful staff, enthusiastic and patient...suspect we ended up paying a hair more than was really needed but the TV and soundbar are of solid quality and everyone loves the goods...just a shame the store is small so you cannot see all the TVs in advance. Nevertheless I think its well worth buying from these guys as they'll make sure you get some decent kit and it stops you from possible false economies online...

18 de junho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

We really constructive feedback and the kind comments of course. We're glad that you are happy with the purchase of course, albeit it was a little more than you intended to spend.

Although granted some of our stores are smaller than others, the colleagues will always demo whatever they can and customers can prebook viewings with specific sets should they wish.

Thanks again for your custom and support.

The Customer Experience team

Classificada 5 em 5 estrelas

Bald Headed Brilliance

What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and charisma. Came in with questions, came out with answers and most importantly the headphones I wanted. If you choose to shop anywhere else, that's your problem - I'll be getting all my hi fi needs satisfied by Richer Sounds Holborn.

22 de julho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Brilliant help and guidance.

Our assistant was perfect, fading into the background while we listened (in the very comfortable studio) but being immediately and helpfully available when we wanted further advice. We were delighted with the models available for trial. The purchase and delivery systems worked perfectly and promptly.

22 de julho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Sent an e- mail the night before and…

Sent an e- mail the night before and the item was ready and waiting the next day. A good price, great looking and sounds terrific too.

21 de julho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Knowledgeable & helpful hifi shop team

Knowledgeable & helpful shop staff at the Holborn store, good communication, no hard selling, a genuine helpful hifi shop.
Good understanding of the products they sell.

18 de julho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Staff was super kind and helpful

Staff was super kind and helpful! Would return again if I need any product related to sound.

11 de julho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

I was just browsing.

I went in to have a look at headphones. I didn’t expect to spend over £200 on a pair, but Daniel was so helpful and knowledgeable. He also gave me quotes for a suitable sound system for an old deck that I have. Great shop.

11 de julho de 2026
logótipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

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