Richer Sounds - Leeds Opiniões 

3301
TrustScore: 5 em 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer. Unfortuna... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3301)

23 511 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, above and beyond, excellent product knowledge. Very happy with my purchase. Thank you

9 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

All good and as promised

All good and as promised
Thanks to all

12 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Stylus Problem

I had a problem with a stylus purchase. The team at Leeds gave me great information to try and solve the problem. After much trying we agreed on a different stylus. They were excellent in exchanging the stylus and upgrading to a new AT 95 VML which I can say is working fantastic.
The team are always great and listen and make you feel valued.
Well done 👏
Would highly recommend them for any purchase.

9 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

I have been a customer with this…

I have been a customer with this company now for quite a few years and they are very helpful and knowledgeable about the products they sell. So all good .Thank you.

27 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Splendid all round service at the best price and 6 years warranty.

LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer.

Unfortunately when we switched in the tv there was a crack in the screen. Rang Richer Sounds & explained. Upon further inspection of the box there was slight crush damage to top left hand of box which matched where crack was. Sent a couple of photos & explained after speaking to the Leeds Store and an appointment was immediately made to deliver a new replacement and collect the damaged one on the 2 days later.

All went well, new tv is an excellent picture & easy to set up sound preferences.

Highly recommend the service from Richer Sounds so far. Many thanks

4 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

The staff at Leeds could not have been…

The staff at Leeds could not have been more helpful even when things did not go quite right with the delivery

8 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great experience buying from richer…

Great experience buying from richer sounds talked to their sales team for a price match and they gave me a cracking price with free fast delivery

4 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Relaxed knowledgeable staff.

Relaxed knowledgeable staff.
Fantastic choice
Always competitive on price, warranty etc.

4 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great service and friendly advice

Great service and friendly advice.
Very pleased with my purchase, would definitely recommend to anyone.

3 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Fantastic customer service second to…

Fantastic customer service second to none. Great advice given with demo also. These guys know there stuff & have lots of choice, with advice given freely.
Have so much better understanding now with their help, I’d go back again without hesitation. All backed with a 6 year guarantee …..wow cheers 👌

9 de julho de 2026
Opinião espontânea
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent service, advice and pricing.

2nd or 3rd recent purchase from Richer Sounds. Excellent advice, competitive pricing and efficient service.

25 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Fantastic service from Gavin in the…

Fantastic service from Gavin in the Leeds store, he took me through my choices and was a great help. I'm delighted with the turntable and speakers, thanks Gavin.
Micky

28 de junho de 2026
Opinião espontânea
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Staff are really helpful as always

Staff are really helpful as always. I've bought loads from them over the years. Unfortunately I'm a bit disappointed with the Pure Classic H6 but that is nothing to do with Richer Sounds.

25 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Replacement without argument.

Replacement without argument.
Well done Ahmed.

1 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

The whole experience is unique and excellent

The whole experience from walking in the shop to buying is superb. I wouldn't buy a TV or hi fi from anywhere else. I have bought many things from Richer Sounds over the years. They speak the same language and if you don't understand the jargon and complex world of OLED/QLED they will clearly explain things. Help with listening to the whole package and time spent on the customer experience is outstanding. They are not pushy and prices are great. Thanks Harry and all the team at Leeds. As well as Phil for fitting my last system.

27 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

A return to form?

A much needed and appreciated return to form where the staff at the Leeds store who took my order have made big strides in restoring my faith in the company where next year sees my 40th anniversary of my first purchase.

Regrettably my decision not to buy another TV from Richer Sounds following my experience of late last year is beyond repair (no pun intended)!

23 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

First class service

First class service from Derek from all aspects of the transaction. I was looking for a high quality speaker and amplifier to pair with my Technics turntable. Derek demoed various amplifiers connected to Fyne Audio bookshelf speakers that I preferred and produced a couple of quotes with no pressure to purchase. I decided to go ahead with the Audiolab 6000a amplifier and Fyne Audio F500S speakers until I found a deal with a competitor offering the 7000a model with a hefty discount. Derek happily price matched this offer and also delivered everything by Uber as soon as the transaction was complete. Amazing service from Derek and also from Richer Sounds. One very happy and lifelong customer.

17 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

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