Richer Sounds - Leeds Opiniões 

3306
TrustScore: 5 em 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3306)

23 626 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Staff are really helpful as always

Staff are really helpful as always. I've bought loads from them over the years. Unfortunately I'm a bit disappointed with the Pure Classic H6 but that is nothing to do with Richer Sounds.

25 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Replacement without argument.

Replacement without argument.
Well done Ahmed.

1 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

The whole experience is unique and excellent

The whole experience from walking in the shop to buying is superb. I wouldn't buy a TV or hi fi from anywhere else. I have bought many things from Richer Sounds over the years. They speak the same language and if you don't understand the jargon and complex world of OLED/QLED they will clearly explain things. Help with listening to the whole package and time spent on the customer experience is outstanding. They are not pushy and prices are great. Thanks Harry and all the team at Leeds. As well as Phil for fitting my last system.

27 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

A return to form?

A much needed and appreciated return to form where the staff at the Leeds store who took my order have made big strides in restoring my faith in the company where next year sees my 40th anniversary of my first purchase.

Regrettably my decision not to buy another TV from Richer Sounds following my experience of late last year is beyond repair (no pun intended)!

23 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

First class service

First class service from Derek from all aspects of the transaction. I was looking for a high quality speaker and amplifier to pair with my Technics turntable. Derek demoed various amplifiers connected to Fyne Audio bookshelf speakers that I preferred and produced a couple of quotes with no pressure to purchase. I decided to go ahead with the Audiolab 6000a amplifier and Fyne Audio F500S speakers until I found a deal with a competitor offering the 7000a model with a hefty discount. Derek happily price matched this offer and also delivered everything by Uber as soon as the transaction was complete. Amazing service from Derek and also from Richer Sounds. One very happy and lifelong customer.

17 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

First class on every front from the…

First class on every front from the actual transaction where the price was exceptional to organising the fitting of the TV. Very content customer.

21 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Helpful staff

After a conversation with Gavin who gave a detailed comparison between the different types of television we chose a TCL model with a 6 year guarantee.
Delivered and installed the following week, would definitely recommend Richer sounds.

11 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Harry and his colleagues were excellent…

Harry and his colleagues were excellent as usual. Pricing was really good and the service the best.

20 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

I ordered some headphones

I ordered some headphones, when they arrived I realised that I ordered the wrong ones! On the Saturday we had a trip to Leeds branch to see if we could exchange the headphones.We received the usual impeccable service, the exchange was no problem, but the headphones I wanted weren't in branch on the day.They organised a free delivery which arrived the following Monday.
You can't beat that for service.

20 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

My New TCL C8L is Awesome.

Great service.
And a great Price.
Plus a free 6 year warranty and Free delivery.
Have bought from Richer sounds inthe past and will continue to do so in the future.
Don't sleep on this retailer just because there's a Curry's nearby.
The peace of mind I have from buying from Richer sounds is worth the extra Mile to find their stores..
Support bricks and Mortar stores or they'll be a thing of the past.

20 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Superb service from the Leeds branch

Superb service from the Leeds branch. Walked through my options and what would work well for my room. To top it off, the TV was £120 cheaper than elsewhere and in stock…. And that’s before considering the famous 6 year warranty. Why go anywhere else?

Shout out to Ahmed and Chris for the advice and Harry for helping me take it back to the car.

19 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Good ole RICHER SOUNDS ...

Rick persevered with my order through difficulty in my understanding how to make payment (74 years old & not very tech savvy ) he was very polite patient and professional the very essence of what I have grown used to when dealing with Richer Sounds. Received my order within 24 hours to complete an all round excellent experience. The whole procedure was rounded off by a polite and friendly driver.

18 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent as usual

Excellent as usual
Best price
Knowledgeable staff
Nothing is too much trouble

18 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

When I entered the premises I was not…

When I entered the premises I was not sure what radio I would buy or indeed if I would make a purchase at all.
Derek was most helpful and we settled on a Roberts Stream 219 which was delivered to my door exactly 24hours later. What a perfect choice with a discount and an extended warranty.
I will never regret calling in on you that morning and will always recommend your services-thank you.

18 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

SERVICE AND PRICE!

SERVICE AND PRICE!
I've bought from RS before.
As a pensioner I can't afford expensive systems and the team in Leeds don't talk down to you unlike other electrical retailers.
They explain everything and went the extra mile with speaker leads. Andrew even helped me carry some of the kit to my car! Where else could you get that!
Prices are as ever competitive.

16 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Chris and his team were very helpful…

Chris and his team were very helpful and discussed various options to help improve the overall quality of my system which I also bought from them. At no point was I pressured into making any decisions - a very relaxed and great approach that makes me feel valued as a returning customer 👍😊

11 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Second to none

Helpful, impartial, simple advice built round my needs. I did not feel rushed and options were discussed with me. The member of staff I dealt with was polite and knowledgeable and I was happy with the price. Best of all though is the after sales service which is second to none that's why I keep returning.

15 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great service from the salesman I spoke…

Great service from the salesman I spoke to. Really took the time to discuss and have a conversation about what I wanted. No pushy sales tactics. Good range of equipment and amazing deals. 6 yr guarantee too? Can’t go wrong!

14 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais