The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately... Ver mais
A empresa respondeu
Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl... Ver mais
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Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Ver mais
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First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP dis... Ver mais
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Reino Unido
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Resposta da Richer Sounds - Leicester
Great company very helpful and know their onions always recommended

Resposta da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester
Ordered item on line to be picked up at Leicester shop. I didn't look at opening times, so I turned up about 11 am the store was still closed but Seb let me in to pick my order up.

Resposta da Richer Sounds - Leicester
Great advice and help getting exactly what suited our needs.
The staff at Leicester were very friendly and knowledgeable. We will definitely be using Richer Sounds again.

Resposta da Richer Sounds - Leicester
Ordering Process simple. Good Value for Money. Communications and Service from Levi at the shop 5☆.

Resposta da Richer Sounds - Leicester
Very knowledgeable staff who helped build a set up. Quick to send out quotes and easy to convert to an order and delivery was efficient.
Went into the store to view product and the members if staff were really welcoming and attended to me within 5 mins and it was the same over the phone and when I went to collect my items. Thank you team for a great customer experience.
The Sonos ultra arc and subwoofer 4 are really worth it. Need to download the app to change the equaliser setting though, which isn’t to bad in a digital world. But you Danny change locally. Sound quality is spot on and makes a great theatre entertainment system.
Easy to setup as well. Took me a couple of days to settle in with it.

Resposta da Richer Sounds - Leicester
I don’t often write reviews, but Levi at the Leicester store truly deserves one. From start to finish, he went above and beyond to help me choose a new TV. I visited the store several times, and every single time Levi remembered me, picked up the conversation where we left off, and made the whole experience feel relaxed and personal.
He took the time to talk me through a wide range of TVs, openly discussing the pros and cons of each without ever being pushy. He really listened to what I wanted, showed me the exact features I was interested in, and never once tried to rush me or steer me towards something that didn’t feel right. His honesty and genuine approach built a level of trust you don’t often find in retail.
It was that trust and transparency that ultimately made me choose to buy from Richer Sounds and specifically from Levi. I even joked with him about a poor experience I’d had at John Lewis, where you expect service to go above and beyond, but unfortunately it didn’t. Levi completely exceeded those expectations without trying.
Outstanding customer service from start to finish. A real credit to the store and the brand.

Resposta da Richer Sounds - Leicester
Great service , Jason in store was super helpful.
The Products I ordered then arrived next day.

Resposta da Richer Sounds - Leicester
Good website and excellent guarantee. When I phoned the shop the guy I spoke to was very knowledgeable and helpful. Arrived 3 working days later and TV looks great.

Resposta da Richer Sounds - Leicester
I visited your Leicester store with total confidence after all the on-line reviews and wasn't at all disappointed. The service I received was second to none from Jason senior advisor (I believe that was his name 'sorry')
I didn't feel pressured and was given great advice on TV products from a very knowledgeable advisor,
I ended up with a OLED TV..
Will definitely recommend R/Sounds to family and friends.

Resposta da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester
Warranty claim, seamless result, top service, never expected anything less, brilliant team as usual, top mention for Paul and Sebastian.

Resposta da Richer Sounds - Leicester
Leicester branch. Really helpful and knowledgeable sales. Levi served us, giving us excellent advice about pairing a new amplifier with our b&speakers to update our system.

Resposta da Richer Sounds - Leicester
Quick and efficient service. Answered all my questions etc. Sorted out next day delivery too. Cheers!

Resposta da Richer Sounds - Leicester
Great products, great service, great customer service, excellent all round

Resposta da Richer Sounds - Leicester
Knowledgeable and helpful staff very efficient

Resposta da Richer Sounds - Leicester
Have bought my tvs before from Richer Sounds and have always been happy with my purchases from them Good price compared with equivalent LG at John Lewis. Plus free delivery

Resposta da Richer Sounds - Leicester
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