Richer Sounds - Leicester Opiniões 

2470
TrustScore: 5 em 5

5,0

163 London Road, LE2 1EG Leicester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP dis... Ver mais

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Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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5,0

Todas as opiniões

(2470)

23 583 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A great company to do business with

A great company to do business with. The sales man was very knowledgable and we agreed a good price for the television I purchased. The transaction was completed on a Sunday afternoon and the tv was delivered on the Tuesday.
A great company to do business with.
Thank you.

22 de junho de 2025
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Top team at Richer Soundsp

I had a number of very helpful telephone conversations with members of staff prior to our visit but the service we received from Richard was of the very best
Richard was friendly, overwhelmingly knowledgeable and patient. At no time did we feel that we were being sold anything but nonetheless ending up spending perhaps three times as much as we anticipated. We have no doubt that what we bought best served our needs. We'll be back and will recommend Richer Sounds unreservedly to others.

14 de março de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

I made three visits to the shop

I made three visits to the shop. First to explore the possibility of purchasing a projector TV. Second to clarify a few technical details and place an order. Third to pick up the item when it had arrived. On each occasion the staff were very well informed and helpful. I got the advice I needed and got a much better result than I would have if I’d just chosen something online. The item - a Hisense laser projector has exceeded expectations in terms of a) meeting my requirements; b) ease of set up; and c) providing an excellent home cinema experience.

12 de março de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Just the advice I needed !

I spoke to Jason who was professional, helpful, knowledgeable, understood my requirements and offered a solution which I was pleased to accept.

11 de março de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Price matched

Price matched, quick delivery.

8 de março de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

New TCL 75” TV

I had already researched the TV I wanted, and went to Richer Sounds Leicester, who had the joint best price, but also provided a 6 year guarantee, which was clearly the best available. I was served by Richard, who previously sold me some Hi-fi separates. The service I received was first rate.

7 de março de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Outstanding guidance from Jason at The store

Wanted a sound system that we could feel when playing music. Jason went that extra mile recommending what setup we would need and taking time in the experience room to listen to different sets of speakers to the amp that he had suggested. We couldn’t be happier and they look great too.

5 de março de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

LEICESTER lads did it again. New tv is mint

I was on the market for a 50 inch tv for the living room. I spoke to a person over the phone. Who was extremely helpfull. I was after a TCL or any reccomendation. I was very pleased to be offered a display model tv from last year with a considerable discount. And also a reccomendation for a brand new hisense. I had a day to mull it over and i received information via mail. But i decided on a samsung q90f. I was amazed by how fast everything came together. As after talking to someone on the phone again who was extremely helpful the tv i was after was on offer and was delivered to me the next day! In time for a meet up with friends. The delivery slot was great and so was the drivers and the after care team. Great stuff. Richer sounds are stellar.

4 de março de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Ordering from the Leicester branch was…

Ordering from the Leicester branch was really straightforward. The stereo was delivered as promised. Sadly it had a fault. The store was understanding, sympathetic and efficient. A replacement arrived the very next day. I nor understand why Richer Sounds are ranked so highly and they will now always be my first port of call.

2 de março de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Always a quality experience in the Leicester store

Dealt with by Seb who was courteous and professional and friendly. Always a good experience at Richer Sounds Leicester.

1 de março de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

First class support

Despite several changes to the system ordered Richer sounds were really helpful throughout the process

26 de fevereiro de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Very pleasant and helpful

Very pleasant and helpful in placing my order. Thank you

24 de fevereiro de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent service

Excellent service, good communication, prompt delivery, happy to price match and even beat other competitors. Would certainly recommend.

12 de fevereiro de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Experienced and helpful advice

Very good discussion with the branch manager before I made a purchase. He was well informed and gave good advice. Cost of tv and soundbar was fair but I would like to have been given the option of having packaging removed and system set up as well as disposal of old tv. Overall though, I think this is a good source fir electronics.

21 de fevereiro de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

The customer service is so good it’s…

The customer service is so good it’s unreal. 6 years warranty on tv’s that are honoured without quibble. Wouldn’t give Curry’s the business if they were half the price and the last firm on earth.

19 de fevereiro de 2026
logótipo da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Thanks for your feedback, great to read you were happy with our service.

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