Went into Leicester branch with not much knowledge about what i needed for my turntable set up to leaving with everything I needed including , turntable , amp and speakers. Jason gave me the best opti... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went into Leicester branch with not much knowledge about what i needed for my turntable set up to leaving with everything I needed including , turntable , amp and speakers. Jason gave me the best opti... Ver mais
A empresa respondeu
Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Ver mais
A empresa respondeu
Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... Ver mais
A empresa respondeu
Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Reino Unido
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Amazing customer service and great knowledge. Cannot imagine better customer service

Resposta da Richer Sounds - Leicester
Levi at Leicester shop was awesome. Always a pleasure to spend my money at a place where they are honest and accommodating to the buyer needs and requirements.

Resposta da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester
As usual.... the team respond quickly to messages, they've bags of enthusiasm (with great product knowledge), they listen and they recommend without it turning into a pitch. I've been a Richer customer for years and I know what I'm going to get every time I head into the shop. Outstanding, again - thank you!

Resposta da Richer Sounds - Leicester
Good telephone experience with Richer Sounds Staff ordered the product I wanted (Samsung Soundbar) delivered 3 days later, and very happy with everything.

Resposta da Richer Sounds - Leicester
Great customer service and product knowledge. Levi was very welcoming and friendly.

Resposta da Richer Sounds - Leicester
I phoned the national telesales phone line and the call was redirected to Richard at the Liecester shop. I knew which TV I wanted to purchase but had a few questions about the product, the price and the warranty. Richard was very helpful in all respects and processed my order very efficiently providing lots of useful additional information about the product and delivery process.
I have been a long standing customer of Richer Sounds and have always been impressed by the service I have received and this experience was as good as ever. Many thanks to Richard.

Resposta da Richer Sounds - Leicester
Knowledgeable salesman who gave honest opinions of products and didn't try to upsell the product. (Although I'd've been willing to be upsold some speakers!).
Offers explained properly.
Delivery went well.
Product better than expected.

Resposta da Richer Sounds - Leicester
All staff in Richer Sounds Leicester branch were very helpful & understanding -when I had problems with the new TV Id purchased. I contacted the shop to discuss my problems. The stall were very attentive & understanding. They suggested their TV engineer to come to me & try to sort my difficulties. The above was prompt, coming out within the hour. He couldn't fix the problems . He reported back to Richer Sounds, saying the TV was not functioning properly. Richer Sounds arranges with me, to purchase a different model. This I did, with lots help from all the staff. I now have a perfect TV-working properly. Its fantastic-such a clear beautiful colour & sound. THANKS TO ALL-STAFF & MARK (engineer.)
I certainly recommend anyone of thinking of purchasing TVs or other related goods to use Richer Sounds.
M.A.Wardle. (Mrs.)

Resposta da Richer Sounds - Leicester
I was running late for a meeting so i popped into the Leicester shop to tell them my requirements and said I’d be back 90 minutes later. When I returned Levi had researched the options and presented to me his recommendations. He was spot on and I just knew his first choice of headphones met my needs and was well within my budget. But Levi ways not content that I had made the perfect choice until I had tried them out in the listening room.
Throughout the process Levi did not just exude knowledge, he was also extremely engaging and when he said pop back into the shop to tell him how a forthcoming holiday had gone I believe he genuinely meant it.
I have seen Which? reviews which laud the praises of Richer Sounds. Now I have experienced for myself their knowledge, enthusiasm and customer care I am now a lifetime convert to their brand.

Resposta da Richer Sounds - Leicester
I am aware that if you need an honest and expert opinion on a turntable and speaker set up, then you go to Richer Sounds, it's that simple. Paul was very knowledgeable and patient and informed me of the various set ups. Very pleased with the experience and purchase. Thank you RS.

Resposta da Richer Sounds - Leicester
People. Prices knowledge. Respectful. Professional. Friendly. Can do attitude.
(Leicester branch and telephone)

Resposta da Richer Sounds - Leicester
Was really happy with order to delivery, staff were very polite and helpful, explained everything what I needed to know so was very pleased.

Resposta da Richer Sounds - Leicester
Fantastic people that know what they are talking about. Well done Richer sounds Leicester

Resposta da Richer Sounds - Leicester
I needed a 32" television. Small beer for for a store packed with high end equipment. I was treated as if I were spending thousands!
Incredible service, and, of course, I ended up with a superb little telly at a great price.

Resposta da Richer Sounds - Leicester
Well please with both web service and also the staff when i went to pick up my ear bus the following day in store. The staff were very polite, Professional and cuteous.

Resposta da Richer Sounds - Leicester
Super helpful and informative staff, took the time to explain the reasons behind my purchased goods in a way that didn't just feel like a sales pitch!

Resposta da Richer Sounds - Leicester
Great service, good knowledgeable advice and fast informed delivery

Resposta da Richer Sounds - Leicester
I would highly recommend Richer Sounds at Leicester their service and advice has been invaluable especially when looking to purchase a TV.
Excellent company excellent service.
Many thanks.
Maria K

Resposta da Richer Sounds - Leicester
The Leicester staff , as always, are extremely fair & helpful, providing a first class service per goods sold at a very reasonable price.

Resposta da Richer Sounds - Leicester
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