Richer Sounds - London Bridge Opiniões 

1594
TrustScore: 5 em 5

4,9

100 Tooley Street, SE1 2TH London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Robin, one of the sales managers at London Bridge was very attentive when I needed help choosing a TV, which I did, and paid for, pending delivery. He was even more helpful when I rang up the next mor... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(1594)

25 159 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The experience was great

The experience was great, they didn’t have the speaker I wanted in stock so was able to order and collect the next day. The staff were really friendly

16 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

I bought a new Amplifier and CD Player…

I bought a new Amplifier and CD Player from the London Bridge Store. Malik was very friendly and knowledgeable and he helped me to choose the right devices for my needs. The kit was delivered quickly and I am extremely pleased with them.

19 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Brilliant advice

Brilliant advice, gave me a good deal and replaced an item that had arrived faulty within 24 hours. Don't buy AV equipment from anywhere else.

22 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Friendly service.

Friendly service.

16 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great advice

Great advice, excellent customer service, products arrived on time

14 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Just a good experience

I thought the salesperson’s advice was useful. I thought I was offered a good deal. I appreciated the quick delivery time.

The one time is felt I needed more help was setting up my TV and sound bar. How should I get the best picture/sound? I think YouTube instructional videos, made by Richer Sounds, would fill this gap.

8 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Your staff were Very helpful and…

Your staff were Very helpful and knowledgeable. I bought exactly what I intended and some nice speaker's! When the first amp went wrong they sorted it straight away and delivered a new amp which is working perfectly. Thanks

3 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Another great deal from Richer Sounds

Salesman made me feel welcome, and I didn't have to scrabble for a good discount. The additional returning customer discount was an added bonus.
Delivery was quick and straightforward.
The 6 year guarantee is always reassuring!

3 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

I am very satisfied with this little…

I am very satisfied with this little store in London..

22 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great service

everyone working was very kind we were even gifted free umbrellas

5 de março de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Easy shopping experience

Easy shopping experience, ordered a new turntable which I collected from the London Bridge store, excellent staff, friendly and helpful

21 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Showcase rooms+authenticity

I really loved being able to come there myself and showcase the headphones, it was a great experience and the staff there were lovely.Furthermore the place was very authentic I could tell they had a real love for not just music mixing and production but also listening as well

20 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 4 em 5 estrelas

Sony Blu Ray London Bridge Store

Purchase of my Sony Blu Ray was very straightforward and the staff were efficient and the product arrived the next day as advised for me to collect.
My only comment was that I wasn’t able to collect the product the next day as the London Bridge store was busy and staff were dealing with other customers. I collected the following day.

14 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for taking the time to leave your review although I’m sorry there was a wait when you first came in. I’m pleased you were able to collect without issue the following day however and that overall the experience

We really appreciate the feedback and if you do need any help please get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Great service from staff

Great service from staff, especially Robin.
Received 85inch TV the next day!
Thank you and will be using again.

14 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Helpful staff at London Bridge shop

Helpful staff at London Bridge shop - assisting with delivery suggestions - ie. pick up at the shop rather than home delivery

14 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Robin

Robin, one of the sales managers at London Bridge was very attentive when I needed help choosing a TV, which I did, and paid for, pending delivery. He was even more helpful when I rang up the next morning to say that I wanted to forgo the hoopla with having it wall mounted, cancel the order for the set I'd just ordered, buy a better quality pedestal version instead. I had never even heard of Mitchell Brown who made the set which I purchased. Mo, who had been recommended to install and set it up was equally helpful and professional.

14 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review, it’s lovely to read your comments.

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