Richer Sounds - London Bridge Opiniões 

1618
•
TrustScore: 5 em 5

4,8

100 Tooley Street, SE1 2TH London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely excellent. Bought a cd player for my step mother who struggled to operate it. So malik from the shop came to her house to help. Fantastic customer service and so friendly with it. Would hig... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wanted to buy new Cambridge audio as my model was the first one. Very supportive staff and received the A100 two days later and very happy with the price with 30% discount linked to fidelity program.... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1618)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great demo and value at a good price…

Great demo and value at a good price point

28 de agosto de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Malik at London Bridge was of great…

Malik at London Bridge was of great assistance by listening to my requirements and came up with the ideal solution. He was very knowledgeable, patient and courteous throughout. Highly recommend.

25 de agosto de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Hassle free experience

Hassle free experience, easy to navigate website, good comms and pleased with the product.

20 de agosto de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Richer sounds has very good electronics…

Richer sounds has very good electronics and services, Although like other retailers their products arrives incomplete, As you know I ordered one of their latest sound bars (Samsung products)But unfortunately it arrived without a HDMI cable, The matter is still waiting to be resolved by a technician, 5/9/26 I will get back to you ASAP, Any technical issues I will let you know for assistance, Thank you for your products and technical support team,

20 de agosto de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Had issue with delivery, but dealt with efficiently. Would recommend.

12 de agosto de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great Service, Great Price

Staff always friendly and helpful, plus they price match and provide a 6 year warranty.

15 de agosto de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

ordered something for store delivery

ordered something for store delivery. arrived when expected and the store manager was very proactive letting me know it had arrived - he called as well as emailing in addition to the system-generated alert

12 de agosto de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

A friendly and knowledgeable staff who…

A friendly and knowledgeable staff who were interested in my purchase and wanted to understand why I purchased it and what I needed it for. Discussing their own experience- the product is excellent.

3 de agosto de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Listening room

Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted to compare. The staff were very knowledgeable about the amps (although they preferred the Arcam 5). I was given a soft drink and they left me to listen to the cds I brought with me. Not rushed, probably there for an hour altogether.
I chose the Audiolab 6000 amp, was given a good price and it was delivered two days later. All good.

31 de julho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

All good

All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the same product on Amazon despite the slight extra expense and inconvenience.
One slight thing is that I saw on the leaflet that I got that you offer £10 off the first in store/online purchase and I think this was my first but I wasn't aware off the £10 and now I suppose it's too late

28 de julho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Amazing service and top class technical…

Amazing service and top class technical support. I had AA couple of minor out of the box issues and Robin was superb in resolving these quickly and efficiently

24 de julho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 4 em 5 estrelas

Friendly and non pushy staff who gave…

Friendly and non pushy staff who gave great advice

18 de julho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for leaving such positive feedback about the team, and the advice they gave. We hope to see you again in the future, and will try our best to score the full 5 stars next time!

The Customer Experience team

Classificada 5 em 5 estrelas

Product availability

Product availability, good offers, and great service by Ali!

13 de julho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Robin at London Bridge was incredibly…

Robin at London Bridge was incredibly patient, knowledgeable and supportive. He's a credit to Richer Sounds and I will definitely be back again.

12 de julho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great customer service

Bought a pair of Sennheiser HDB630 recently from the London Bridge store.

They were quick to reply on the emails beforehand, and Ali was very helpful in store allowing me to test out a couple of headphones without any pressure. Very useful to be able to test out two headphones side by side to make a decision.

Thanks

2 de julho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

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