Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver mais
A empresa respondeu
Fantastic service from the guys at R/S in Maidstone, especially Jay and Steve. Plenty of “no-rush” time in the demo room, allowing me to make an informed choice for a pair of speakers… and they arrive... Ver mais
A empresa respondeu
Bought a 55inch tv with ritcher sounds. Excellent service decided to pick up from store Maidstone branch found the staff were excellent. Will go back there in the future to buy again
A empresa respondeu
Had a problem with a TV I bought at the Maidstone Store 9 months ago and Ben the store manager went above and beyond the call of duty to sort it out for me. One very satisfied customer who will as He... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly and very knowledgeable staff.
Great product (so far at least).
Money back 6 year guarantee.

Resposta da Richer Sounds - Maidstone
Bought a 55inch tv with ritcher sounds. Excellent service decided to pick up from store Maidstone branch found the staff were excellent. Will go back there in the future to buy again

Resposta da Richer Sounds - Maidstone
Good communications and prompt delivery. Online and by staff at the Maidstone store.
The Maidstone staff helped in clarifying that I had received the correct delivery.

Resposta da Richer Sounds - Maidstone
Great service at Maidstone. Bought a tv wall mount. The one I wanted was in stock and suited my installation. Good discount as vip member. Have bought numerous items over the years and it's my goto place for audio/tv.

Resposta da Richer Sounds - Maidstone
Simply excellent service and solid advice from wonderfully personable staff.

Resposta da Richer Sounds - Maidstone
Very good product I like it. I am recommending my family friends
Thank you

Resposta da Richer Sounds - Maidstone
Fantastic service from the guys at R/S in Maidstone, especially Jay and Steve. Plenty of “no-rush” time in the demo room, allowing me to make an informed choice for a pair of speakers… and they arrived 3 weeks earlier than expected! I’ll definitely return!! Thanks.

Resposta da Richer Sounds - Maidstone
I am partially deaf and needed a set of speakers for my computer mainly for listening to orchestral and choral music. I had a budget and needed to test them in the shop. The man chose a pair and set them up in the test room and gave plenty of time to trial them. We changed the set to include a subwoofer which gave them depth, within the price. Really Pleased.

Resposta da Richer Sounds - Maidstone
One phone call, one discussion, all sorted. Great knowledge great service as always . Goods delivered as requested.
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Resposta da Richer Sounds - Maidstone
I had made up my mind what tv i wanted, but couldn't get one the day I wanted it with the so called bigger companies. Called these guys, had one in stock for cheaper and even got a soundboard included. Helped load it in the car and said any problems setting it up, give them a call and one of the team will come round and help. Exceptional service

Resposta da Richer Sounds - Maidstone
Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sounds who explained the advantages of OLED and their installer was not time pressed and explained all the controls and got us to use them before he left. Further he tidied up after the job and put everything back in place. He couldn't have done better

Resposta da Richer Sounds - Maidstone
Good price because 6 years' breakdown cover was included for free - some suppliers charge you extra for this. Delivery was quick and free. Good communication over the phone. Very happy with the TV - great quality picture.

Resposta da Richer Sounds - Maidstone
Had a problem with a TV I bought at the Maidstone Store 9 months ago and Ben the store manager went above and beyond the call of duty to sort it out for me. One very satisfied customer who will as He always does, return for more product. And a nod to the rest of the staff at this store who I have always found polite, courteous and knowledgeable about their products.

Resposta da Richer Sounds - Maidstone
I still have not received my television
Not been installed yet

Resposta da Richer Sounds - Maidstone
Vic was extremely helpful and informative, he was in the sales team, so not sure if it had anything to do with the Maidstone branch

Resposta da Richer Sounds - Maidstone
Steve at Maidstone was able to offer great advice to ensure I got the best solution for my requirements and budget.
Very knowledgeable and an ability to provide options with a cost/benefit analysis.

Resposta da Richer Sounds - Maidstone
WELL IM VERY PLEASED WITH MY TVS AND HEADPHONES I BOUGHT AND FROM NOW ON I WOULD NOT GO ANYWHERE ELS FOR ELECTRICAL GOODS RICHERSOUNDS ARE THE ONE FOR ME

Resposta da Richer Sounds - Maidstone
Delivered the following day after ordering.
Staff friendly and helpful .

Resposta da Richer Sounds - Maidstone
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